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I purchased a lighter from this page. First of all, the lighter took 3 months to arrive, and upon opening it, it presented small scratches and dents, probably existing before it was packaged and sent to me. Secondly, the lighter came with missing parts, which were hard to replace. I contacted the seller regarding this, he told me that he sent me a replacement part. The tracking number that he provided did not exist, so that was probably a lie. I continued contacting the seller looking for alternatives but never received a response. Finally I had to elevate the case through PayPal, which offered to return the product, which would end up being a round-trip of 3-6 months to receive a replacement, and the shipping costs are on me. Overall, avoid this seller, pay a bit more and avoid headaches.
I purchased a lighter from this page.
First of all, the lighter took 3 months to arrive, and upon opening it, it presented small scratches and dents, probably existing before it was packaged and sent to me.
Secondly, the lighter came with missing parts, which were hard to replace. I contacted the seller regarding this, he told me that he sent me a replacement part. The tracking number that he provided did not exist, so that was probably a lie. I continued contacting the seller looking for alternatives but never received a response.
Finally I had to elevate the case through PayPal, which offered to return the product, which would end up being a round-trip of 3-6 months to receive a replacement, and the shipping costs are on me. Overall, avoid this seller, pay a bit more and avoid headaches.
To make a long story short: On April 16, I'd ordered a permanent match lighter. On May 15, the lighter still hasn't arrived. >This is even though I live close enough to Taiwan where the lighter was (supposedly supposed to be) shipped from that a 5-hour domestic flight would get me there to pick up the lighter.
After several emails with the company, expressing my concerns that there is no shipping tracking and them somewhat condescendingly responding "don't worry" and that their shipping method "is very reliable," I contacted my credit company, and it was agreed that it was a good idea to cancel/reverse the payment.
I'm not sure if LIghter Parts Pro is a scam or what... All I know is that I ordered the same lighter from another company and received it in five days.
Save yourself the headache; buy from somewhere else.
Tip for consumers:
Save yourself a headache; buy from somewhere else.
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