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How would you rate Life360?
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Florida
1 review
18 helpful votes
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Very inaccurate
August 28, 2018

The app needs to be fixed ASAP. It's showing on my partners phone that I left the house at 3am and didn't return until an hour later. When in fact I was at home beside him. This app was causing a lot of trust issues within my relationship. Because how can a GPS app be wrong right. It took me coming here and reading the reviews for my partner to believe that this app is stupid $#*! hell. And other people have had the same experience. I would not recommend this at all..

Date of experience: August 28, 2018
Florida
1 review
2 helpful votes
Follow Meg B.
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The app itself is very great, and helpful for all families to have in times of serious need. I have experienced many cases, myself, where Life360 is used for the opposite. Having teens download the app installs distrust from their parents into them. Personally, my family overuses the app to the point where it's not normal, and it's very weird. Life360 allows members of your circle to see your driving route, your speed, the times you were at places, and always where you are. The app in itself is great, when used correctly. May other people have problems with this issue, too. I think that Life360 should install a timer for people viewing other's locations while on the app. This will let parents look at the location for a reasonable amount of time, only when needed, or if something like Crash Protection goes off. It will block off how frequently that parents can view the location.

Date of experience: February 17, 2021
Missouri
1 review
3 helpful votes
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THIS APP IS DANGEROUS
January 1, 2017

I had used this app for my daughter since she's been hanging out with a lot of friends recently. She hasn't gone anywhere she's not suppose to be, but it seems that someone had hacked and was following my daughter around late at night in the parking lot. It started becoming a reoccurring problem and we didn't know what was happening, so we tried different things like deleting this app, that's when the problem stopped. I do not recommend this app to anyone if you care for your child's safety.

Date of experience: January 1, 2017
Texas
1 review
1 helpful vote
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DON'T TRUST THIS APP
November 27, 2022

I have had this app for about 4 months now and it's given me nothing but problems. I am 17 and on probation, I have a 7 pm curfew, and I can't leave home without my parents. This app was supposed to make my life easier, but it has done nothing but give the wrong location, randomly stop sharing my location, say I made a trip when I didn't. This app has made my life a living hell.

Date of experience: November 27, 2022
GB
2 reviews
20 helpful votes
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Nightmare
January 16, 2020

I've been using this app for a while and it's always been really accurate but the other night in the middle of a bad storm it says I left my house at 1.30 in the morning and walked a 15 minute round trip via an unknown location! I didnt even leave my bed! This has now caused my boyfriend to think I'm up to something and I've no way of proving my innocence! I've emailed the 360 company twice now and had no response from them! This is so frustrating and causing huge problems in my relationship! Wish id never downloaded it!

Date of experience: January 16, 2020
Georgia
1 review
8 helpful votes
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This site shows my husband in the woods at various times, when he is supposed to be at work. When I questioned him he sent photos to prove where he was. Recently it showed him in close proximity to a strip club at the time they close and had him there for almost 2 hours. After consulting a detective who was ready to start a full blown investigation I noticed it showed him near the club again at 11 in the morning. It didn't show him driving there just showed him near (each time). I called him and he was at work... either he is manipulating the app or its wrong. This needs to be fixed if its wrong or I foresee many marital problems arising from it. And of all locations to show a strip club! We got this to keep up with the kids and now its causing problems.

Date of experience: March 30, 2017
Florida
1 review
2 helpful votes
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Please correct
August 11, 2017

My log says my husband took a trip at 3am twice yet he was home because when I opened the map it said home, this is a problem and will create a big problem. Would you guys please fix this my daughters phone is always accurate what's going on... thank goodness for wives and husband's who know better I love this app it's just that thank be blessed

Date of experience: August 11, 2017
Florida
1 review
0 helpful votes
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Love this app!
October 8, 2020

My family has used this app for several years. I raised 3 girls and it has definitely gave me a peace of mind knowing they are safe and where they tell me they are going. I don't use it to spy like some people think parents do. There are a lot of sick people in this world and if something were to happen to one of my family members I can trace where they have gone to. It has only glitched a hand full of times and certainly not enough over the years to give a bad review. Recently someone stole my sons phone and I was able to go straight to the location and get the phone back with this app. No crash detection does not work but I can track how fast my new drivers drive or slow. Which helps me guide them.

Date of experience: October 8, 2020
Florida
1 review
1 helpful vote
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Over the past few months, I literally lost all confidence in the reliability of this app. It used to work properly with no issues and then after a few updates it's an inferior app. It doesn't even function properly anymore and doesn't update when one of my drivers leaves a place or arrives to one. They keep updating the cosmetics of the app which I could give a rats butt about while at the same time degrading the basic functions of it. It's so laggy and slow now and I have an iPhone 12. I don't know how some people are ok with this app but I'm definitely switching over to one of the newer and upcoming tracking apps.

Date of experience: December 20, 2020
New Jersey
1 review
3 helpful votes
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Protect your sanity
March 24, 2020

Don't use these apps, reach out to acephanthom at gmail. Com. He has the highest success rate. I went through infidelity at the toughest time of my life because i was really ill and my ex still cheated on me. Talking to this Pi made me see everything and now i feel happy that i am no longer in that toxic marriage.

Date of experience: March 24, 2020
Denmark
1 review
5 helpful votes
Follow J H.
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This business sends unsolicited spam mails en masse. Anyone can sign up with any email address, and they have no system in place to actually confirm that email address. The result is that innocent people are being bombarded with emails of the original customer trying to recover their password, which is of course impossible. And if you write them about this, you get a dumb, automated answer from a computer, no human involved.

And it is all easily and completely avoidable by having a system that would confirm the email addresses that people type in. But they chose not to implement that.

Awful company.

Date of experience: August 27, 2017
New York
1 review
16 helpful votes
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I have tried several spying and surveillance apps and none has been able to meet my expectations. Recently tried Life360 and their services are good enough for anyone in need of parental monitoring to keep an eye on their children's online activities. I have also tried Dark Age Technology; (w w w. Darkagetechnology. C o m / info at darkagetechnology. C o m), when I was looking for a way to get into my girls phone without her knowledge or installing any app. Their services are super awesome when it comes to all kinds of dark web hacking.

Date of experience: April 11, 2020
Georgia
1 review
3 helpful votes
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Realtors NEED this!
February 22, 2015

I'm out meeting people/strangers nearly everyday... I'll take Safety over Privacy. I love that my people know where I'm at. Log on to Work circle; log off when done.
My husband and I love the Grocery List.

Date of experience: February 22, 2015
Washington
1 review
7 helpful votes
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Loaded Life 360 Family Locator on 2 identical Windows phones. With both phones in the same house, one phone showed the correct address while the other showed a location 3 blocks away. "Update" did not improve location!

Date of experience: July 14, 2014
Israel
1 review
1 helpful vote
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My partner in another country can not locate me from time to time and although it works sometimes 75% of the time it fails, so since the malfunction is irregular it is hard to address and Life360 support has be useless

Date of experience: January 28, 2021
North Carolina
1 review
14 helpful votes
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RUINED MY LIFE
August 27, 2019

I am a 16 year old girl && this app has ruined any fun that I have. My parents made me download this app but it's useless I cant do anything g without them knowing. I tell them.my every move but it's like they dont trust me. For all parents do not make your child get this app. Cant enjoy my teenage years with this app.

Date of experience: August 27, 2019
Illinois
1 review
10 helpful votes
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Catastrophic
June 11, 2017

My boyfriend Doug Woods had this app put on our phones. Two inaccurate trips showed up on my phone when I was house sitting for my parents this last week. He is now convinced that I am cheating on him, when I was simply at my parents house. We are breaking up due to this stupid app (after 9 years together). Thanks for that, Life360. Signed Connie O'Neill

Date of experience: June 11, 2017
GB
1 review
3 helpful votes
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Installed and set up ok. After 1 week I'm uninstalling and seeking alternative. My son's been home for over an hour and I just received an alert that he is leaving school. I would not trust this app to keep my dog safe let alone my kids.

Date of experience: May 1, 2019
Kentucky
1 review
8 helpful votes
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Clearly this app isn't reliable because it said my sister was in Florida. Except she wasn't, her phone was definitely in Ohio.
These kinds of mistakes are completely unacceptable. We thought someone had stolen her phone and gone to Florida, or worse, taken her as well. Don't trust this app, it's a complete JOKE.

Date of experience: February 22, 2015
Oklahoma
1 review
1 helpful vote
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We have had this app for quite some time (several months). Unlike a lot of the reviews, we have not had huge issues with the location accuracy. It might be off a little bit, but no more than 1/2 a mile. We have the app on all of the phones in our family, which is 5 phones & overall are quite happy with it.

I also feel like a lot of the relationships in these reviews must already have issues because this app is in no way hurting our family or the relationship my husband & I have.

Date of experience: August 24, 2017

Overview

Life360 has a rating of 2.5 stars from 515 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Life360 most frequently mention customer service, family members and stupid app. Life360 ranks 90th among Parenting sites.

service
62
value
55
shipping
30
returns
30
quality
59