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Ohio
2 reviews
8 helpful votes
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Not consistent
November 16, 2019

It was working, now it rarely updates, shows my kids places they are not, or at home for days even when they are not. Cannot get anyone to respond on helpdesk and I PAY for the premium service... the number they say to call to cancel is false! And the app says that is the only way to cancel. Yikes! Gonna cancel via my credit card and uninstall this!

Date of experience: November 16, 2019
Canada
1 review
1 helpful vote
Follow V L.
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Old version worked well, but new one. It sucks big time. My daughter left 7:50 AM for school, 4 hours later, it told me my daughter left home 11:33AM. It did not tell me what time my daughter had reached school. When I tried to locate my daughter, update icon kept circling, and my cell started heating up, 3 or 4 minutes, it told me cannot locate my daughter, my cell was so hot, and battery was drained to nothing. I had no choice to power off my cell, and let it cool down. I emailed support, no reply back.

Date of experience: September 30, 2016
New Jersey
1 review
0 helpful votes
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Murdered my child
March 17, 2021

Life 360 single handedly murdered my step sister with its terrible content. With the death of my sister came the death of her fetus - my son. Obviously i am beyond devastes as the sex has really gone downhill since.

Date of experience: March 17, 2021
Mississippi
1 review
8 helpful votes
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Dont get this app
February 24, 2017

Im 15 and this morning i woke up and couldn't find my phone, i called my mom from our house phone and asked if she took it. She did and said wed talk when i got home. When she got home she said i left the house last night. Which i did not. It told her i went up the road. Im now trying to convince her to give me my phone. If i was to sneak out id just delete the app

Date of experience: February 24, 2017
Luxembourg
3 reviews
22 helpful votes
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This app is difficult to use as it's regularly bringing errors so I hired a reliable, trusted and competent mobile phone Spy expert
"Solidarity Hacker (at) Gmail(.) Com"
With the spy expert, i was able to gain access, remote access to all Apps located and operating on cheating partner's phone including but not limited to phone call logs history and its audio conversations WhatsApp Facebook messenger Snapchat Instagram Viber kik imessages Skype and others. The mobile spy expert was able to generate an access link to a secured platform to view all Available information on my partner's mobile device. I can confidently recommend the services of the competent and reliable mobile phone Spy expert.
"Solidarity Hacker (at) Gmail(.) com"

Date of experience: December 20, 2018
Alabama
1 review
0 helpful votes
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A pice of my mine
September 1, 2020

We had this app since my kids were elementary so I could see they arrived at school safely and around time to arrive at home so I Prepared them, my husband was in China in business trip, he lost where he was so we could call texi where he was. It helped us let us know that we are ok. This world is not as safe as used to i was growing-up, better safe than sorry. I like this app and hope I keep this as long as i live.

Date of experience: August 31, 2020
Pennsylvania
1 review
1 helpful vote
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Was good at first...
January 31, 2017

I liked this app and it worked great for awhile but all of a sudden it started putting me in Austin Texas over and over when I live in Eastern PA. WTH? I tried deleting the app, deleting my account and signing in with a new password and email. Nothing stopped it from continuing to bounce between Texas and PA. The jumps seemed to only happen when I was inside. When I went out and it started depending on GPS and cellular data, it stopped. WIFI seemed to be the issue then I guess.

Date of experience: January 31, 2017
Michigan
1 review
16 helpful votes
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Wrong Locations
October 11, 2017

I am very upset with the apps accuracy. Keeps placing me at locations I have never been while I am at work and sitting all day. Causing problems with my husband, thinking I am running around all day or leaving work late or early. I am pist!

Date of experience: October 11, 2017
Colombia
1 review
4 helpful votes
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Been using Life 360 for 2-3 years and was really about 90+% satisfied with it all the time. Thought that when it failed was likely for lack of more wifi locators or something. Used it w/ an HTC and now w/ a Samsung 8 AND a Moto G6. All was fine until, unfortunately, my phones auto-updated the app to Version 18. 4. 2. Whether in Colombia or Miami, FL, could always easily locate my family members in the otheror same country w/out problem. Since update: when I try to locate others, it's either frozen in the last, previous location of days past or it shows me the family member icon over a totally out-of-focus map that tells me nothing, and doesn't correct itself after waiting for long period of time. NEW AND IMPROVED is normally NOT a good thing. Please update to at least the previous version; it was working great.

Date of experience: April 20, 2019
Texas
1 review
11 helpful votes
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LIES LIES LIES
September 19, 2018

This app shows me getting up at 4am and leaving my house and then coming home and leaving again to the same address and then again to work. This never happened and totally not true. I hope this app is not the cause of divorce for anyone.

Date of experience: September 19, 2018
Washington
1 review
18 helpful votes
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Bad, awful, false
March 31, 2016

I want to sue life 360. I was at work and this site stated i was somewhere else when i was not. To the point i was called a lier! Im done being called things i am not. It destroyed my relationship completely!

Date of experience: March 31, 2016
Arizona
2 reviews
5 helpful votes
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I've contacted the company every way I can find and I was told Premium life360 was canceled and no longer charging me $7.99 a month. Its still charging me every month and I cant get any help from the company.

Date of experience: April 8, 2019
New York
1 review
4 helpful votes
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Garbage
June 28, 2017

I've had similar issues with this trash. I'm sitting at work and it's showing me MOVING. And MILES away from my job. WTF? Now my girl is suspicious and thinks I'm fooling around instead of being at work. This SUCKS! I'm watching it right now and it's got me 15 miles away from my job AFTER first stating that I was here for a few hours. It looks like I came to work, checked in and then left. Trash!

Date of experience: June 28, 2017
Nebraska
1 review
4 helpful votes
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The app says I am taking random 19 minute trips to random houses in my town. Which when it says that I am either eating dinner or in bed haha. The app is nothing but crap. It works when it wants to but never when you need it

Date of experience: July 9, 2019
New York
1 review
4 helpful votes
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Sucks!
September 21, 2016

I got this app to prove to my girlfriend I'm not doing anything behind her back. One day the location just didn't work for an hour and u fortunately I had fallen asleep on my couch after work and the app could not find my location. Another time while at work the app said I left for 12 minutes and returned to work when I was at work the whole time. Not only that but the map showed me going through a wall out of the back of my job to the middle of nowhere and back. I don't mind my gf following my location. If that is what it takes to get the trust I gladly do it because I love my gf. But this app is causing more problems. I have not even been using it for a month and it's caused two fights. If it wasn't for the innaccuracies it would be a good app. But it's causing major fights and now my gf thinks I'm doing $#*! behind her back. This app may have just ended my relationship

Date of experience: September 21, 2016
Georgia
1 review
6 helpful votes
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I have 2 teenage daughters and 1 son soon to be 12. Life360 helps many different ways but most importantly just knowing their location can mean the difference in their life. I'm grateful for Life360!

Date of experience: January 21, 2021
South Carolina
1 review
9 helpful votes
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Location is unreliable & Support blames everything on the consumer. One recent night phone was on nightstand while we slept & L360 reported it at 20 different locations in 2mile radius between 12 & 8am. Free is too much for bad info.

Date of experience: June 16, 2014
Pennsylvania
1 review
14 helpful votes
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First, I purchased this app for fun. The occasional surprise bumping into my husband. Telling him I was psychic! Like I said, for fun! Now it is ruining my life because it's telling me my husband is in areas and houses when he is at work. It makes me nuts thinking he is in these places and when he FaceTime me, he is at work! I'm paying for the destruction of my marriage. He is pist! How can you charge someone for false locations. Is this your plan to sabotage peoples relationships?!? I think so!

Date of experience: May 13, 2016
California
1 review
20 helpful votes
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This app location is so off. DONT use it. It showed my husband in a home for 5 hours when he was suppose to be working. I was PISSED! Confronted my husband and he showed me he was working. I swear I almost got a Divorce over this crapy APP.

Date of experience: April 27, 2018
Canada
1 review
2 helpful votes
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Date of experience: April 29, 2019

Overview

Life360 has a rating of 2.5 stars from 511 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Life360 most frequently mention customer service, family members and stupid app. Life360 ranks 90th among Parenting sites.

service
62
value
55
shipping
30
returns
30
quality
59