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Texas
1 review
0 helpful votes
Follow Tanya J.
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Lacks consistency
September 7, 2021

This app does not keep track of ones location even my own. It will say that I've been home and I've left the area several times. It says my husbands is off when I can clearly see it isn't. I wouldn't depend on this app at all,

Date of experience: September 7, 2021
Michigan
1 review
3 helpful votes
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I begged my bf to get this app so he could see he can trust me. It says I'm using apps, phone or texting when I'm not! It's ruining my relationship! He pays for this service and for what?! Biggest mistake I've made! He thinks I'm doing things I shouldn't be! Location is only thing that is almost right. I rate this app 0!

Date of experience: May 20, 2021
California
1 review
5 helpful votes
Follow Deborah F.
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I like the app for my daughter. However, lately it is giving me crazy locations that aren't even close to each other and most of the time, she's with me! Then, I started getting alerts of speeding... AGAIN, with me and not accurate.

Wish they would get it corrected because I was really relying on it.

Date of experience: July 29, 2017
GB
1 review
0 helpful votes
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My wife and I have just reviewed how it was working. She checked where I was when I went for a take away but her record showed that I hadn't left the house. I had been out to supermarkets but again those trips did not register. She thought I had turned my phone off. Totally unreliable..

Date of experience: October 21, 2018
Texas
1 review
14 helpful votes
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Insecure!
February 15, 2016

My step daughters mom put this app on her phone and has it set to alert her phone every time my stepdaughter leaves our house and returns. It tracks everywhere we go when she is with us. NOT going to happen! Her phone will be staying at home when she is with us! She also tracks her husband! What the heck? WOW.

No privacy at all!

Date of experience: February 15, 2016
Illinois
1 review
1 helpful vote
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I have been on Life360 Premium for several years and I like it very much until I need to make a change. I have sent 3 emails (the only support I can find) over 3 days and have not received any kind of answer. Not sure there are any real people there.

Date of experience: March 8, 2017
Illinois
1 review
0 helpful votes
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Life360
June 12, 2023

I paid for platinum upgraded took my money refunded it and canceled my membership another yahoo company that wants to argue that they didn't take your money and you canceled your subscription so I suggest finding a better app I saw life360 is not what they say...

Date of experience: June 12, 2023
Michigan
2 reviews
4 helpful votes
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Great Tool
December 20, 2020

We have a bee driver who isn't always honest. We use the app to make sure he is where he is supposed to be, and he has signed a contract to abide by the rules due to past bad choices. We feel reasonably assured that he is following the rules to drive the vehicle we bought for his use. He doesn't need more freedom; he needs boundaries. This app is helping us make sure our son is safe as he finished growing up. We are REAL parents with normal rules.

Date of experience: December 18, 2020
GB
1 review
11 helpful votes
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Sad
June 30, 2019

I am now living in my workshop, I have been accusing my wife of having an affair, the app has caused nothing but trouble showing wrong locations, my children are upset and I am currently on anti depressants, do not use this app

Date of experience: June 30, 2019
Georgia
1 review
20 helpful votes
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90% of the reviews on here are from thirsty teenagers that want to go out and lose their virginities without their parents knowing. 9% are from bots. 1% are from people with really bad internet or old phones that have awful GPS systems.

Date of experience: September 19, 2019
New York
2 reviews
5 helpful votes
Follow John M.
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We have Life 360 premium. A lot of the time, we can't locate our family members. It's a bummer because that's why we paid the subscription fee. We hit update, and the update circle goes around and around for 5 minutes and finally reports that the person's location cannot be determined. Why can't it at least notify the other person that someone is trying to locate them. When it works, it's great. I can't condemn it completely. I wouldn't recommend it, however.

Date of experience: August 1, 2015
Pennsylvania
1 review
3 helpful votes
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Life 360
April 29, 2015

Most on here are correct. It is very slow in keeping up with movement. There are times that it is hours behind. But there are also times it's only minutes behind. It gets frustrating sometimes but for the most part I like it. I use it everyday. It tells me the vicinity my kids are in at least. It's rare that you ever need the exact address. I know when my kids are at their friends or school or the mall etc. It's way better than not having anything at all. I have to tell my kids to log back on about twice a month too but still worth having.

Date of experience: April 29, 2015
Georgia
1 review
37 helpful votes
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Wife thought this would be a great Iphone 6s app for the family. Life 360 continually shows me at addresses I have never been to at times when I have been at home or work. When traveling to and from my work place (2 hours away) it often shows me stopping for long periods of time miles off of the interstate. I am tech savvy and was easily able to set up the app so I am not the root cause of the inaccuracies.

Date of experience: October 2, 2015
Kansas
1 review
3 helpful votes
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USELESS APP
August 17, 2017

This app sucks! I recently installed the app and created my family circle. I was so excited to set it up and feel safer knowing where my kids are. This morning I received a notification that my son left school and was traveling west along a major highway. I hopped in my car and followed the directions to his location which led me to the middle of a cornfield. You can imagine my concern and the various thoughts going through my mind! I contacted the school and confirmed he was still at school and had never left the building. Thank GOD! I checked online and found reviews with the same type of issue over and over again. When purchasing the app the review looked great. And i tried to add a review based on today's incident and it wouldn't let me. Stay away from this app! It is horribly unreliable!:-(

Date of experience: August 17, 2017
Missouri
1 review
12 helpful votes
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Piece of $#*!!
February 3, 2019

This app almost made me think my husband was cheating on me going to one house to another when he goes to work. I about lost it. Yeahhh he broke his phone yelling at me saying why do I believe a stupid app and not him.

Date of experience: February 3, 2019
California
1 review
6 helpful votes
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Both my children who I have on this app were in a car accident where airbags deployed… (sane event) neither registered as being in a crash and yes crash detection was on. Another accident where no crash notified also. Contacted customer service, minimal response and is being escalated. BS. There original response not all incidences may register. Ummm this was a crash where the car was totaled and airbags deployed. Short of dropping off a cliff what type of accident would register. I should get my upgraded expense refunded. Horrible. And customer service equally horrible.

Date of experience: April 21, 2022
California
1 review
16 helpful votes
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This ISNT okay
March 16, 2020

You. As a adult of one kid or more. Have been their age. Let them have their fun. Let them learn through experiences how do you think it's makes them feel. How do you expect them to talk to you bout things if your watching their every move. This doesn't create trust or boundaries but instead your creating children how to be sneaky and how to break the rules even more. Build trust with your kids not break it apart.

Date of experience: March 16, 2020
New York
1 review
5 helpful votes
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This app is pathetic. The only reason for people to use such a sick resource is to manipulate. Your kids will get there just fine, folks. And for the couples who use this, you can call and say you got there fine. Learn to trust each other its not that hard.

Date of experience: June 23, 2017
Michigan
1 review
15 helpful votes
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My family all had life 360 on our phones. Until one morning while I was at work. I noticed my wife had been blowing up my phone for the past hour... wondering why the heck I had left work and was at a residence in a nearby town. Fortunately I saw the messages while it was still saying I was gone. I video chatted with her from work to prove the app was full of crapp. Yeah... we're done. Wiped it off my phone.

Date of experience: June 11, 2019
Georgia
1 review
4 helpful votes
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Worst app ever
May 6, 2020

Has completely ruined my relationship with my parents because it shows me at random locations in the middle of the night when I was in my bed all night. I don't recommend this app to anyone who actually wants to maintain a relationship with their family.

Date of experience: May 6, 2020

Overview

Life360 has a rating of 2.5 stars from 515 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Life360 most frequently mention customer service, family members and stupid app. Life360 ranks 90th among Parenting sites.

service
62
value
55
shipping
30
returns
30
quality
59