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California
1 review
4 helpful votes
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I've had the life360 app for a few months &overall, it's given me &my circle more peace of mind. I don't feel like my privacy is being invaded like I thought I would &I've never had any issues with the app not functioning properly. The real test was last night, I had to call for roadside assistance after AAA told me (after 3hrs waiting for them to show up) they were sorry but they wouldn't be able to make it out to me at all. I was in disbelief and livid as it was now pretty late &I'm in an unfamiliar area. Anyway the light bulb clicked on &I remembered I have roadside assistance through the 360 app! Long story short, one phone call to the service technician &he then sent me one text that included a live link to my request of service showing me the drivers ETA &all other necessary information to keep me informed! I am so happy &I'm grateful for this app! Well worth the annual price &will continue to recommend to everyone I know!

Date of experience: October 13, 2019
Illinois
1 review
7 helpful votes
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21 treated like 12
September 4, 2020

This app is the worst thing you could've created. With the understanding that the app was designed to ensure the safety and protection of loved ones in emergency situations, it also guarantees an undesirable round of questioning. Having to download this app as a senior in high school and continue to to be demanded to remain on the app as a 21 year old college student, one could see my frustration. Constantly being asked "where are you?", "why are you there?", "why were you at this location for x hours?!" can deteriorate a relationship due to the bombardment of interrogative questions and ever so growing environment of distrust. If my parent says they trust me then why ask a myriad questions concerning my where abouts? In conclusion, do not believe the rating I give this app because if there were an option to give it 0 stars, I would with no remorse.

Date of experience: September 4, 2020
Washington
1 review
1 helpful vote
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My daughter was in an accident today, lucky no one was seriously hurt, and the Life 360 app, I pay for the premium service did not alert or call myself or my daughter as promised. It has been iffy for sometime but today it really showed I paid for nothing. Time to find a new app!

Date of experience: April 4, 2018
Georgia
1 review
4 helpful votes
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This app is awesome!
September 24, 2018

I've had Life360 for years. My husband is an OTR truck driver and this app allows me to see where he is at any given moment. Not only that, I know he's safe... as long as he's moving, he's ok, and it tells me when he's safely at a truck stop for the night. As if that's not enough... I recently had occasion join him on some of his overnight stays hours away from where we live... even out of state... and would have had a hard time finding him except Life360 led me straight to him, no errors, no mistakes, no searching. I gladly pay the $7.99 a month fee for all it gives me. Roadside assistance, driver protect, emergency services. It's worth every penny. The negative reviews on this site are a joke!

Date of experience: September 24, 2018
Spain
1 review
1 helpful vote
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This App is...
November 19, 2018

Using this application to track my wife every time she starts acting a bit suspicious, i'm not so sure but i have a feeling she might be having an affair. I had to get this fixed by looking for an expert in trail and spouse monitoring using mobile phone tracking. Itechspyware at gmail dot com.
Was very helpful in clearing my doubts about a cheating wife.
Evidence from Facebook, WhatsApp, SMS, Call records, deleted files.

Date of experience: November 19, 2018
Alabama
1 review
14 helpful votes
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Unreliable at best
December 14, 2014

Unreliable at best. This app is not what you need if you're keeping up with kids, loved ones, etc. Not only does the app report people "can't be located" often, it then blames the person, not their garbage app. I had both phones that we had this app installed on sitting side by side. Life360 showed one 3 blocks away and couldn't find the other. After going through the troubleshooting list it gives you and finding nothing on the list applied I sent an email asking customer service what was the deal. A week later I'm still waiting for a response. Garbage app, garbage customer service, just skip this useless waste of time.

Date of experience: December 14, 2014
South Carolina
1 review
13 helpful votes
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At what point does it end? A site I thought was made to help parents maintain parental control yet whining children who apparently have something to hide pitch a fit and therefore a service I pay for no longer provides what they advertise. The fact my children are on 360 with me means they are allowed to do more because I can feel safe in knowing their status and surroundings. Alot can happen and go wrong in a 10 mile radius. Life 360 has become nothing more than a disappointment that has fallen victim to screaming toddlers.

Date of experience: August 31, 2020
New York
1 review
1 helpful vote
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We used the app for a while and found it helpful. However, I requested them to cancel my premium service over 10 months ago but they keep billing me every month. They have taken a happy customer and over $4.99 a month have turned us into someone that is going to be negative about them forever. Is $4.99 a month worth it Life360?

Date of experience: March 16, 2017
Texas
1 review
3 helpful votes
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No Support
January 28, 2019

I can understand not wanting to answer phone calls, but seriously, I couldn't even submit a contact form for support. If we can't figure out your app and you don't have someone to help, then do you honestly think anyone wants to attempt further use of your product? Here's the answer: NO.

Date of experience: January 28, 2019
Colorado
1 review
3 helpful votes
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Not worth it
December 1, 2021

Reasons to avoid:
- It requires way too many permissions
- They sell your information to 3rd parties who in turn sell your driving history to insurance companies
- uses more background processes than almost any other app on my phone.

The rest of the reviews on here have the bugs covered pretty well so I wont beat a dead horse. Dont waste your money and risk your personal information being sold to the highest bidder.

Date of experience: December 1, 2021
Illinois
1 review
6 helpful votes
Follow Jeffrey H.
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This app is for helping you make sure your family is safe. And it does a great job of that. I love the new drive tracking features too, as Inhave two boys both in some stage of getting their license.
Btw, GPS doesn't work indoors, which is why it can be a little inaccurate at times.
If you have dating issues, insecurity issues, trust issues, please stop telling people this app is bad... you're using the app for the wrong goals.

Date of experience: January 23, 2017
Texas
1 review
13 helpful votes
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It is a good way to spy on my wife, but the other day she accused me of being in a town 25 miles away at 3:41am and its weird cause the time calculation matched up. I explained how i was abducted by aliens because I had no better way of explaining my self. She then tried running me over with a car for "cheating" on her. Wow! Thanks life 360, now I have to bail her out of jail.

Date of experience: October 28, 2015
Texas
1 review
0 helpful votes
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A Real 360°
December 30, 2022

Sometimes it's easy to get caught up in so much in your life,that you forget other people face problems as well.keyword "Other people" my car got stolen,the storage facility called the police on me,got my car towed to a Walmart parking lot and got the police called on me again, and Then Live 360° sent out a "Respectable,genuine guy "Twine" and this guy didn't flex or flinch about my situation, he was their to help, he was just doing his job.Great service is hard to find and Webster needs to make this guy the Poster Guy of "great Service", I gotta tip my hat to him,keep up the good work bro...360° needs to give him a raise the way yalls reviews look.lol jk

Date of experience: December 28, 2022
South Africa
1 review
5 helpful votes
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We live in a dangerous country. Earlier this morning it showed my 13 year old son (who slept over at a friends house) leaving the house at 02:15 and walking straight into a wooded area in a dangerous part of the city. We left searching for him, unleashed a massive manhunt and contacted the police as he wasn't answering his phone (because it was 03:00 in the morning) only to find that he was fast asleep. We woke up a whole neighborhood, wasted precious time of the police and accused our son of lying. This app should be reported somewhere as it does more damage than not knowing where your loved ones are.

Date of experience: December 7, 2018
Florida
1 review
3 helpful votes
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This app was awesome for my daughter and I while she was in college. As a theater department student not finishing rehearsals until midnight, she asked me to download to make sure she got to her car safely. She went to an etremely crowded college and was often forced to park far away. Many nights she was forced to walk alone late at night and this app made us both feel better. I'm assuming many of these bad reviews are made by kids who don't want their parents knowing what their doing, but I'm happy to show an example where it was helpful.

Date of experience: May 2, 2020
Maryland
1 review
6 helpful votes
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Worst app on my phone
January 21, 2021

My parents force me to use this app so they can keep track of where I am at all times. The problem is, I'm an adult and they are still insistent on using it to keep tabs on me. The data it collects is also usually incorrect, and I feel like I have less safety, security, and privacy with my entire family and this corporation being invasive of my personal life and where I go.

Date of experience: January 21, 2021
GB
1 review
23 helpful votes
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Used to be accurate
February 17, 2020

The app used to be pretty precise. Now everyone is jumping everywhere. I dont live with my gf or my kid but it will randomly update their locations to my house at something like 3am and zip them back to their locations. It's currently showing that inaccurate location as I write this. I cant recommend this in good conscience to anyone as an especially paranoid person would go nuts about stuff like that. Find a different app.

Date of experience: February 17, 2020
Alabama
1 review
10 helpful votes
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Drives me crazy
June 23, 2016

It can be off a couple of blocks, or over ten miles. The times can be off by 1-3 hours. It once told me I was 15 miles away from my house for an hour while I was sitting on the couch. It showed my husband and I 2 miles apart when we were together! Great argument starter.

Date of experience: June 23, 2016
Michigan
1 review
9 helpful votes
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Seriously?
September 12, 2017

This app is ripping apart families!? Wow. Obviously trust was an issue before this app. We have 4 phones on this app. 2 married adults and 2 teenage children... no issues with app or trust! It's been great. I did notice tonight location is off on one child's phone. Not an issue with trust simply thought someone may have stolen her phone. Humans ruin marriages and relationships not apps!

Date of experience: September 12, 2017
Texas
1 review
11 helpful votes
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It's just wrong!
September 14, 2018

This morning my son asked why Daddy went somewhere at 5 in the morning. I checked the app and it had my husband somewhere from 5-6 am when in fact he was asleep at home right next to me. How in the world does the app just make this stuff up? So disappointing. This needs to get fixed if we are to be able to trust it.

Date of experience: September 14, 2018

Overview

Life360 has a rating of 2.5 stars from 515 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Life360 most frequently mention customer service, family members and stupid app. Life360 ranks 90th among Parenting sites.

service
62
value
55
shipping
30
returns
30
quality
59