On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Was told I would not be contacted, now my phone has not stopped ringing!
Just trying to see if I can qualify for a mortgage
I just want an actual quote (APR) instead of this run around. I have a 3.5 fixed mortage currently and would consider refinancing at 2.0 percent or lower. If this cannot be done then we are wasting both our times.
I am really surprised but I am trying to pay attention because
I am seeing some good things unfold
Everything was good so far. Be execellent if approved. I did not choose them. They were given to me.
It was really great I thought it was a very good survey and I really enjoyed doing it thank you for all y'all have done for me appreciate you
Expected to see some rates and I select a few not have a bunch of potential lenders hounding me with calls
The phone calls start before you have a chance to look at anything that you said you'd show me and then the calls NEVER STOP
Another Lead Gen company that provided no real loans rates. It Only sends your info to a bunch of loan companies. It even says that it was checking for the lowest rates and then gave me a bunch of loan companies to call. Not a real solution.
Simple process. Received a call before I could complete process.
It's just you can understand it you can read it real smoothly and it's awesome
Look I need a place now. My wife is getten out of the hospital. An there is no onebto help us we are from canada
An there is no one trying to help us.
I been living here for 2 half years paying 2,200 a month plus 1,600 thouning down so I 125,000 into it. I own 165,000 it's worth 500.000
I literally had a call from a lender before I even had time to close the browser window. There should be a way to indicate WHEN I would like to be contacted so my phone isn't blowing up during my work day.
I didn't receive any rates with the list of lenders.
Good they were very helpful with finding more
Lenders
Well I'm just looking to try to get along on a home
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!