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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Too early in the process to properly rate experience
You claim to have lower rates but never give me any access to rates it seems dishonest and just click-bait
Just wanted my per month rate approximately without everyone calling!
Easy, very quick! Just need as much as I can get today!
Okay I am looking for a bank who will listen to me and possibly get help
Lendgo was the first on the list and we'll I just want to help my family keep there home and not lose there life's work to have a roof over our heads. I $#*!ed up okay
You quoted a rate that's not even close for a perfect application
Where are the rates? Now I wait for calls. The ad said 2.5% 2.79 APR no hidden points. Where are these?
No information noted We need to see the saving before the phone calls start.
Ridiculous! All I wanted was a payment amount and then I could call if interested
I'm just getting started, need to talk the vendors to see how the experience proceeds.
This part has been easy what I dont like is all the phone calls, I would rather have texts and dont call if you know we arent going to qualify, you are wasting my time and yours. It hou cant do better than 3 percent I dont even want to talk to you
Please email ONLY-NO PHONE CALLS!
It becomes VERY OVERWHELMING with the calls especially when I just need the information written!
Thank you
My phone blew up instantly and I never got to see any rates!
Well I don't know yet I haven't had seen any results but this special circumstance my father bought this house 3 years ago almost and I have been making the payments under his credit score and I'm trying to consolidate all my debt get the home in my name before my father passes and yes I have poor credit yes I'm disabled yes I work I make good money so but I need a special rate for the fact that I have probably 90% equity in my home already is that possible
I have a not good felling as my interest on this bill is A very low amounts witch it would be great if my bill was paid and I could fell so good for me to be free of debt
Excellent and accurate, that was fast, and good information.
Offered rates got nothing but a link to Rocket and had to start over
Quick easy and simple I like this. Keep out the great work.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!