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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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You said you would get the specific rate in New York, and now you're making me go to another lender. SCAM!
You do nothing except put salesman on my phone. Your service is not valuable.
None of the "matched" lenders provide anything like a sample rate or rate range. Instead literally before the form finished submitting, I was bombarded by calls and texts.
No information was provided. I dont like like to receive calls from lenders. The ok information that you said you were providing would have been nice
The lenders do not talk about the government program that compelled me to click the link.
Don't need cll. Just want, to see, rates for 15 year
This looks like a fishing experiment. I really don't appreciate a bunch of yahoos calling and texting me.
It was fast thank you I don't know what the prices are What is the interest rate
I don't think we will qualify for anything due to credit score
I just want to know what my payment on a average $300, ooo mortgage.
Like you advertised.
I was curious just to see what you guys were offering. After entering my phone number I just really got a phone call in less than five seconds. Now you're starting to text me asking me to fill out loan paper to fill out whatever these papers are I'm just curious as what you are offering. I really don't need to refinance. So please use this as an As a cease and desist order I do not want to be contacted and bombarded by phone calls text messages or mail. I'm quite capable and smart enough to look at what is being offered to fill out whatever I think is necessary in order to get a proper quote. While I'm doing the survey more phone calls are coming through. So please take me off your list I will not be filling out any additional information and I do want the phone calls to stop The text messages just stop. I really do not need a loon I was just curious as to what you had to offer. Thank you and I hope you have a happy Easter
Thank you quick response with placing me with other lenders
I didn't get any rates. 1,000 lenders will call me. I don't want that.
The whole point of this was to see rates. I was only shown vendors. Stupid.
Rates were not displayed after completing the info
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!