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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I just got a list of lenders who will now be calling me. This is not what was advertised. Click bait victim. Ugh!
Good! Very quick. Looking forward to quotes. Interested in interest rate offered.
Went through all the form details to receive an end result of "we've given out your personal details and you will be solicited". What a waste of time.
All I get is calls and calls and calls. Why can't I get an estimate on line?
Too lengthy. Takes too long for info. Too much repeating of info
I received an UNWANTED phone call before I even completed this application. I just wanted to see what the rates looked like.
Quick and to the point. Had a quick question for refinancing. Quick response
So far my experience is just filling in my information. I haven't really had a chance to look at any lenders because you popped up right when I submitted my information. You should probably wait a little longer and get somebody a chance to actually get into the website and see how they like it just a suggestion but thanks for asking me for feedback I'm always willing to give.
I gave my information and haven received an rate or an approximate.
You claim to offer a great opportunity to save a veterans money, and then everything else becomes hidden, after you collect ones personal information.
This is a SCAM!
I'm not comfortable with getting spam calls all day related to this informational request.
This is not to lower your mortgage it is to refinance I thought it was to lower or payoff your mortgage that's what they advertise a government program very miss lead information
Your service is a scam and a ploy to obtain info you sell to less reputable compsnies. You're worse than robocall telemarketers.
Don't really know what to say you haven't showed me anything yet but other than that it was quick and easy
Very good and easy to enter what you needed to get started.
Why tease me with new rates and payments, when I have to wait for a phone call or email? I would not have gone thru this process knowing I was not going to get instant information.
The information presented is false/fake, the interest rates at the moment are above 3% for the best rated home owners
I thought I am working with Lendgo to get refinance rate between 2.5 and 2.75, but some other companies are contacting me.
Gave you my info and you did not provide mortgage rates as low as 2.5% as promised >>> you're just a scam to get my info so you can sell to refi companies so their phone jockies can call and haunt me,,,,,,,,,,,,,, DO NOT CALL ME, YOU LYING PARASITES!
You are not showing rate info but using this to get contact info. Calling should not occur without showing the client rate info or at least a range if info provided is accurate,
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!