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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Though provided the correct information results are none
I do not like entering my information, only to immediately be inundated with a flurry of unwanted phone calls. I am at work, and only on a break!
As soon as I put in my info my phone started blowing up with calls. Thats not what I wanted. I want ONE quote from ONE mortgage company that I CONTACT! Not 50 calls a day from multiple refinancing companies that I did NOT contact...
Wanted to see if percentage offered lower than my present mortgage percentage and didn't.
Sounds good. My reverse mortgage is eating us up. We started out less than $60,000 now I owe $96,000
Efficiently easy to fill answer and fill out the question Irene.
Once again. Email says your quote is ready to click the link. And here i am again with no quote. 1st time homebuying is a crock.
Disappointing experience. You just gave me a phone directory. You think this is helpful? Wasted my time.
It's been a good opportunity to help with my mortgage financial
The website indicates you will show me the offers and rates, yet immediately i start getting unsolicited phone calls.
Take me off your list immediately.
Your site states that as a customer I will see the rates I am eligible as soon as I type in my information, and all I see are potential lenders, not the lowest rate I can get.
Real easy, it was no problem and really quick. I was taken in by there advertised interest rate did they put right there on the website were no other lending company did.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!