LeatherUpReviews 29,914

3.3
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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942
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35,756 reviews
Barbara A.
Argentina
1 review
0 helpful votes
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These chaps are amazing! I
October 10, 2019

These chaps are amazing! I am a lean 170 lbs 6' tall 31" waist and the 32's fit perfect with no cutting required! The elastic inside and zipper back make them a snug but very comfortable fit and makes walking much easier than in other chaps. I HIGHLY recommened! Especially for the price!

Date of experience: October 10, 2019
Nancy N.
Argentina
1 review
0 helpful votes
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My husband loves these! Especially
October 10, 2019

My husband loves these! Especially b/c of the elastic and zipper at the thigh, they aren't tight on his legs.

Date of experience: October 10, 2019
Anna P.
Argentina
1 review
0 helpful votes
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I appreciate the fast delivery
October 10, 2019

I appreciate the fast delivery and the overall quality. The only gripe I have after wearing them once on a 1,700 trip is the buckle. Its cheap. Start making these chaps with a quality buckle and you'll have a real winner.

Date of experience: October 10, 2019
Virginia R.
Argentina
1 review
0 helpful votes
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The chaps are exactly as
October 10, 2019

The chaps are exactly as stated in add. Good quality, fit perfect. I would have liked a bigger, deeper pocket. What I didn't like was the freight and duty and taxes to ship to Saskatchewan, Canada. Cost me more than the chaps! I would have preferred a cheaper, slower shipping method.. Greg..... Sask.,Canada

Date of experience: October 10, 2019
Jim I.
Argentina
1 review
0 helpful votes
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Nice chaps. The only problem
October 10, 2019

Nice chaps. The only problem I've had with them thus far is the zipper on the legs will not stay down sometime. Who knows, maybe it will stay down after I wear them a few more times. I've only worn them once on a 200 mile ride. Other than that, I like them. Fast delivery.

Date of experience: October 10, 2019
Stephen N.
Argentina
1 review
0 helpful votes
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bought chaps for husband .
October 10, 2019

bought chaps for husband . fit great. have not wore them on a trip yet. now he is ready to go. Quality is great. price was even better compared to other local leather stores.

Linda from Amarillo,TX

Date of experience: October 10, 2019
Andrew R.
Argentina
1 review
0 helpful votes
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Great chaps! I am a
October 10, 2019

Great chaps! I am a former football player and also a current bicycle rider. For anyone with large quads/thighs these are an outstanding choice. Quality of the leather is great for the price...good value purchase. I have purchased a vest, trunk & helmet from LeatherUp as well as these chaps. All have been good purchases!

Date of experience: October 10, 2019
Brian V.
Argentina
1 review
0 helpful votes
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these are very good quality
October 10, 2019

these are very good quality chaps. Just put them on and cut the bottoms off for the length to suit you. I took mine to a leather shop to have the cut bottoms hemmed up to look better and last longer. Great product. I buy a lot of my stuff through LeatherUp.com. Extremely fair prices for really good quality items. I will buy from these guys 'til the day I die (hopefully not soon, in a horrible firey motorcycle accident! LOL). Thanks again LeatherUp.com!!!

Date of experience: October 10, 2019
Chris I.
Argentina
1 review
0 helpful votes
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Because of my thunder thighs
October 10, 2019

Because of my thunder thighs I've had a hard time finding chaps that fit them. Due to the elastic and the back zipper these fit PERFECT.

As always Xelement uses quality leather that just seems to fit to your leg. Leg movements are natural without having to strain.

Having these chaps makes riding everyday to work comfortable even on the 20-30 degree mornings.

Date of experience: October 10, 2019
Dave B.
Argentina
1 review
0 helpful votes
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When I first got the
October 10, 2019

When I first got the chaps and put them on the belt pulled out. Which caused me to take em to the Seamstress up the street for a quick fix. Double stitch! Now these are very comfortable..warm as all get out.(22 Degree weather at 80 and still plenty warm,well maybe not plenty but comfortable enough for the 45 min ride. And for the price I figure I'm still ahead.

Date of experience: October 10, 2019
Melissa Q.
Argentina
1 review
0 helpful votes
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Good pants. were a little
October 10, 2019

Good pants. were a little long, but a simple alteration was all that was needed.

Date of experience: October 10, 2019
Sandra B.
Argentina
1 review
0 helpful votes
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These are some well made
October 10, 2019

These are some well made chaps, and the fit is really good. I used them straight out of the box before the snow hit and they are a bit long, but can be hemmed. The expandable thigh zippers make them very comfortable. A good value all around.

Date of experience: October 10, 2019
Anthony B.
Argentina
1 review
0 helpful votes
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I love the chaps. They
October 10, 2019

I love the chaps. They are very comfortable. I had to cut some off the bottom to make the length right. I would recommend these to my friends. You have such great prices and very good quality items.

Perry Wilson

Date of experience: October 10, 2019
Ruth B.
Argentina
1 review
0 helpful votes
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All I can say is
October 10, 2019

All I can say is WOW I'm thinking that my chaps were going to be some cheap feeling leather, I was blown aways!!. They are top of the line Premium HIGH GRADE LEATHER!!! I went to one of the dealership here in town and they said they said had top grade leader and when I went back and show them what I had bought from Leatherup, lets just say they had nothing to say.

Daniel

Killeen/ Fort Hood Texas

Date of experience: October 10, 2019
Dave G.
Argentina
1 review
0 helpful votes
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Love my new chaps! I
October 10, 2019

Love my new chaps! I recommend this pair instead of the non elastic thigh. Much better fit and comfort while riding. I returned the other pair and return process went very well. Would recommend Leatherup to all my family and biker friends. Will definitly buy again!!! Thanks very much!

Lee S.

Anna, TX

Date of experience: October 10, 2019
Ben Z.
Argentina
1 review
0 helpful votes
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My husband loves them! The
October 10, 2019

My husband loves them! The product is heavy duty leather. I'm grateful for the elastic in the leg. My husband is small, but still needed the elasticicty in the legs.

Date of experience: October 10, 2019
Kathleen L.
Argentina
1 review
0 helpful votes
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I bought these for my
October 10, 2019

I bought these for my son in law for Christmas. We were both very pleased with the quality and price.Thanks Leather Up.

Date of experience: October 10, 2019
Mark B.
Argentina
1 review
0 helpful votes
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Great price and really nice
October 10, 2019

Great price and really nice chaps, very happy with Leatherup!

Date of experience: October 10, 2019
Nick C.
Argentina
1 review
0 helpful votes
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I wear a 32 waist
October 10, 2019

I wear a 32 waist and got the 34 in these chaps. Just right. Excellent quality as usual. LeatherUp offers great products at a great price. I am a regular customer and tell others. Great job.

Date of experience: October 10, 2019
Steve O.
Argentina
1 review
0 helpful votes
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Leatherup does it again! Awesome
October 10, 2019

Leatherup does it again! Awesome product at a reasonable price.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States