The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
These chaps are great! Easy to put on and very comfortable to wear. Nice and warm now that the weather is getting cold. The second you touch them and look at them you know they are built with quality in mind. I'd recommend these to anyone anting a good pair of chaps.
surprised at the quality for the price. was worried about the length since they only come one way. took them to a leather shop here in town to be hemmed. surprised to find she had same brand for twice the price. thanks for the good deal. glad i found a place to shop for future bike stuff
I shopped around for chaps locally and found them at the retail price. When i saw them on your site at such a reduced price I wasn't sure they where the same quality but took a shot. My wife and I each purchased a pair and are very pleased with the chaps and the service !!
Great quality, and very comfortable...I'll be back to Leatherup for my biker needs.
the chaps and material are of high quality and very durable. im of shorter heighth so i needed to cut one button off the bottom of the pant and now im in business !!!!! thanks
Great value! Just rode 5k miles in these chaps and I can't find a thing to complain about. Really about the best 70 bucks I ever spent.
Very nice set of chaps, well made and very comfort. Just remember when ordering make sure you give yourself plenty of time because shipping is slow. Nice items from Leatherup but shipping is slow,slow.
Fit good. Just a little snug in the thigh area but since this is my first pair of chaps I am not sure how they are supposed to fit. I guess I better stop working out my legs at the gym for a while. :-) The quality seems very good. Haven't had a chance to use them yet will will soon because the weather is getting colder here in Michigan. Looking forward to trying them out.
Works great! looks good! order one to two inches smaller then you actually wear. Trim with scissors to length.
Great buy! I wear a 33 waist in jeans. I ordered 34 chaps and they fit perfect. Fast turn-around. Will definitely buy from LeatherUp for ALL my leather needs.
MY HUSBAND IS VERY PLEASED. THESE CHAPS KEEP HIM VERY WARM. HES BEEN RIDING HIS BIKE TO WORK TO SAVE MONEY ON GAS AND ITS 30 DEGREES OUTSIDE THANKS
Fit great and look great............and the price is amazing. Thank you.
Awesome item for the money. Fit and quality are first rate!!!!!
Very good quality and will buy all my leather goods here.
I would definately recommend the leatherup chaps I ordered to anyone, and in fact I already have recommended a couple people to look up the site. Well pleased with the mens and ladies chaps and wifey likes the riding jacket with pads also. Probably will be odering more in the future!!!
Once again another great product. Great quality and excellent fit at a very reasonable price. Will continue to purchase my from LeatherUp for all my needs.
These are great. My wife got the womens pair and they both fit perfect and great quality for the price. They are very protective to the weather.
These chaps are soft and very easy to get on. The metal zipper is strong and works well. I had to cut a couple of inches off of the bottom, and they fit great! I wore them for first time this week. It was 37 degrees and my legs stayed completely warm! I am now a fan of chaps and thanks to LeatherUp, I don't have to break the bank. I'm a customer for life.
Great fit and looks for the price. Would recommend buying. I'm 6 foot 4, the lenght was perfect. Already worn them in 40 degree temp stayed warm and comfortable.
I got this for my husband, fits great. He was surprised at the quality. They came in handy because we were going to ride our bikes to Arkansas. The temps started at about 42. Nice and warm.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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