The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Excellent quality chaps for a GREAT price. The leather is as good as I've seen anywhere, with great craftsmanship, and these chaps are very comfortable to ride in. Highly recommended! And GREAT service and FAST shipping. I buy all my leather goods here!
very nice product. Arrived on time and exactly as advertised. Thanks!
This is my first time EVER in chaps and riding a bike! (Suzuki VL800). The chaps are very, very comfortable, top quality leather, the fit is excellent, and once I wear these out, I WILL definitely order another pair!
Again, another quality product at a crazy price! I've previously ordered a jacket, gloves and saddlebags, and like these chaps, all have been outstanding values. These chaps are comfortable and well made. You can't go wrong for the price.
great fit,great quality. thanks for the easy transaction and quick delivery. i will definitely buy here again!
Like most people, I was apprehensive of the low price...( fearing low or poor quality). could'nt be further from the truth. awesome product & price. I will be back to purchase again.
Definitely can't beat 'em for the price. First pair of chaps, and was very pleased. Not only good quality, but excellent service, too.
These chaps work very well. They stop the wind completely. I ride a harley without a fairing and at 36 degrees I was warm and comfortable. Highly recommend. Chaps can be cut to lenght with a pair of scissors and do not have to be sewn. I would definitely buy again without hesatation.
Excellent product & price. Fit was perfect except for length. Cut a little off with no problem.
Extremely pleased with purchase. Priced way too low for the quality of leather and workmanship but I'm not complaining! Serves the purpose of warmth for cold weather riding. Added safety of extra layer of skin but hope not to put that to the test. You will NOT be disappointed with your purchase!
The chaps fit great and keep me very warm. I've ridden in temps in the upper 30's with no problem. Very comfortable. Great purchase!!
Wonderful chaps. I have worn in 20 degree weather and they keep the chill out. The quality of leather is excellent. Will be a repeat customer.
Jason - Lititz, PA
Great quality, great fit and great service. I ordered them on a Sunday night and I was wearing them Friday. They are exactly as represented. The quality and fit are exactly what I was looking for. You cannot beat them, especially at this price. I'll be back to LeatherUp.
Awesome product. They are heavy enough to keep the legs warm, and very flexible. Very easy to get on an off!
I had almost bought a pair of chaps similar to these at a local biker store. I am very glad I didn't. These are excellent and fifty bucks cheaper. Would buy again.
Very nice chaps. Super soft quality leather. They fit great and keep the cold out.
The chaps are great! Just what I needed. Perfect fit.
Thanks and I will be back for more items
Great chaps for such a friendly price! Easy to put on and comfortable. Best one I've seen!
Everything was as advertised. The leather appears to be of high quality. I am rather tall with a 36" inseam and was concerned the chaps would not be long enough, but once I received them, the concern quickly abated. They fit fine and offer enough protection from the cold when riding.
Very comfortable, well made, couldn't be happier with the money I spent for these! An exceptional value. The belt doesn't make it to the loop on the side but doesn't effect anything anyway, still looks great.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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