LeatherUpReviews 29,914

3.3
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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942
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35,756 reviews
Jeff L.
Argentina
1 review
0 helpful votes
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Great company to work with.
October 10, 2019

Great company to work with. No problems returning items and reordering. Good fit.

Date of experience: October 10, 2019
William V.
Argentina
1 review
0 helpful votes
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Outstanding product, fit perfectly. Very
October 10, 2019

Outstanding product, fit perfectly. Very high quality leather, love the elastic on the thighs.

Date of experience: October 10, 2019
Angela K.
Argentina
1 review
0 helpful votes
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Great Value, fit perfect. Bought
October 10, 2019

Great Value, fit perfect. Bought for my husband and he loves them. I bought the 42 with the 26 in for the thigh, his thigh measurement is 29 but they fit great and if he wheres something thicker and needs more room he can use the zipper in the back. Very Satisfied.

Date of experience: October 10, 2019
Susan V.
Argentina
1 review
0 helpful votes
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I feel that the leather
October 10, 2019

I feel that the leather quality is above average and should last me well on the long rides out here in Utah, Idaho, and near the Four-Corners area, as well as Las Vegas (present day Sodom and Gommorah). I am 69" and trimmed about 1-1.5 inches off the bottoms so they will fit nicely on my highway pegs without riding up my leg from the wind. Soft and comfortable with durable zippers and fastnerers. Very comfortable with the ability to expand the thigh circumference. Plus, my wife gave me that little look you fellas know what I'm talking about. Bow-chika-wow-wow. Cheers.

Date of experience: October 10, 2019
Susan E.
Argentina
1 review
0 helpful votes
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unbelievable quality and best price
October 10, 2019

unbelievable quality and best price anywhere! Waist is exact, but lower a little tight, so measure before ordering.

Date of experience: October 10, 2019
Michael M.
Argentina
2 reviews
0 helpful votes
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Very pleased with the quality
October 10, 2019

Very pleased with the quality of the chaps and the jacket. Good price for both. Really didn't expect them to be as nice as they are...purchased them as a gift for my husband and he loved them both.

Date of experience: October 10, 2019
Christine X.
Argentina
1 review
0 helpful votes
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Bought these as a gift
October 10, 2019

Bought these as a gift for my husband. He is a really muscular and big guy and he loves them...especially because the chaps can stretch in the back by unzipping them. They look GREAT! Very functional for cold weather riding.

Date of experience: October 10, 2019
Diane F.
Argentina
1 review
0 helpful votes
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I was really surprised at
October 10, 2019

I was really surprised at the quality of the chaps at this price. I have had a chance to wear them and they fit perfect. Ship time was great.

Had to send the little ladies back because they were too tight in the thigh. We'll see how long it takes to get the new pair here.

I am sure we will be doing more business together.

Date of experience: October 10, 2019
Daniel J.
Argentina
1 review
0 helpful votes
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Because of inclement weather (Snow
October 10, 2019

Because of inclement weather (Snow and sleet) I have not been able to ride in my chaps yet but I tried them on and love the fit. I have large upper thighs in relation to the rest of my physique and the elastic and zippers ensured I have ample room for my thighs without getting chaps that were too big for my waist. The price is great and the shipping was expedient. I will definitely do business with Leather Up again.

Date of experience: October 10, 2019
Andrew O.
Argentina
1 review
0 helpful votes
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I tried the unisex chaps
October 10, 2019

I tried the unisex chaps first, and they did not fit. Plus there was no give in the thigh so I bought the dual comfort system chaps and they were pereect.

Date of experience: October 10, 2019
Robert R.
Argentina
1 review
0 helpful votes
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1/27/09 Leatherup gives fast service.I
October 10, 2019

1/27/09 Leatherup gives fast service.I got my Chaps last week.

They fit real good . I had to cut the length a little. I like the way they feel.

Give them 5 stars.!!! James from Calhoun,GA.

Date of experience: October 10, 2019
Anna F.
Argentina
1 review
0 helpful votes
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Excellent fit, good quality. I
October 10, 2019

Excellent fit, good quality. I am looking forward to trying them out on a trip to St Augustine Fl this weekend. I will purchase from LeatherUp again.

Date of experience: October 10, 2019
Scott Y.
Argentina
1 review
0 helpful votes
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Fit is right and seems
October 10, 2019

Fit is right and seems to be of good quality.

Will order again on other items.

Date of experience: October 10, 2019
Steve S.
Argentina
1 review
0 helpful votes
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absolute perfect fit waist and
October 10, 2019

absolute perfect fit waist and length. i wonder if i could get my wife to buy some for herself? if not,ill be back for more great stuff....five star

Date of experience: October 10, 2019
Kimberly Y.
Argentina
1 review
0 helpful votes
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The price on this item
October 10, 2019

The price on this item is awesome for such great quality leather.

Date of experience: October 10, 2019
Amanda P.
Argentina
1 review
0 helpful votes
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Great Chaps, I'm 5'10",285lbs have
October 10, 2019

Great Chaps, I'm 5'10",285lbs have a 40" waist ordered the chaps in 42 Fit is just right. Will order from here agin.

Date of experience: October 10, 2019
Deborah G.
Argentina
1 review
0 helpful votes
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Great quality leather, the zippers
October 10, 2019

Great quality leather, the zippers are heavy duty and should last for years.

Date of experience: October 10, 2019
Christine I.
Argentina
1 review
0 helpful votes
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Nice chaps. A little thin
October 10, 2019

Nice chaps. A little thin for Montana, but what isn't? That extra give in the thigh is a great feature... very comfortable, without cutting off the bloodflow.

Date of experience: October 10, 2019
William Z.
Argentina
1 review
0 helpful votes
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I love the way they
October 10, 2019

I love the way they can expand in the thighs and the ease of putting them on and taking them off.

Date of experience: October 10, 2019
Brian R.
Argentina
1 review
0 helpful votes
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I feel these are true
October 10, 2019

I feel these are true "good buy". Seem to be high quality product at a bargain price. I hope to get many years of service from them. Shipping was fast and communication was excellant.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States