LeatherUpReviews 29,914

3.3
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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942
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35,756 reviews
Mary A.
Argentina
1 review
0 helpful votes
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I am 6'2" and have
October 10, 2019

I am 6'2" and have a 33 inch waist and the 32's fit perfect with no need for shortening. Good value for the money and lightening fast shipping. Thanks Leatherup!

Date of experience: October 10, 2019
Bill Z.
Argentina
1 review
0 helpful votes
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My wife and I both
October 10, 2019

My wife and I both got our chaps, and are happy with the quality and weight of the leather. Mine fit almost perfect, and my wifes' required just a little trimming to fit the length. Everything else was great and we really like them. Ordering from Leatherup was great, fast , and inexpensive!

Date of experience: October 10, 2019
Nick T.
Argentina
1 review
0 helpful votes
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Great Chaps, just had 1
October 10, 2019

Great Chaps, just had 1 nick in the leg , but other that that they are GREAT.Will be ordering wife a pair.

Date of experience: October 10, 2019
Helen A.
Argentina
1 review
0 helpful votes
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We ordered these and they
October 10, 2019

We ordered these and they came in time for us to take a ride we had planned.The weather took a nose dive and it was cold. The chaps worked super!!!!! We love them. My wifes pair has a grommet defect on the belt but she didnt want to part with her chaps long enough to return them ..It's been a long winter and we were ready to ride. Other than that manufacturers defect we love them THANKS!

Date of experience: October 10, 2019
Nick L.
Argentina
1 review
0 helpful votes
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Leather up has set me
October 10, 2019

Leather up has set me UP. The quality of the leather is high and workmanship is great. Thank you Leather up.

Date of experience: October 10, 2019
Dave A.
Argentina
1 review
0 helpful votes
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Fit great, easy to custom
October 10, 2019

Fit great, easy to custom fit. I've got big thighs and these fit great.

Date of experience: October 10, 2019
Amy H.
Argentina
1 review
0 helpful votes
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Waist belt is way huge
October 10, 2019

Waist belt is way huge for the leg circumference, but at least it allows me to double ply the eyelets instead of single layer as it arrived. I would not trust these thin chaps for road protection but they look hot for alternative events. Great price either way.

Date of experience: October 10, 2019
Dorothy D.
Argentina
1 review
0 helpful votes
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These chaps are great for
October 10, 2019

These chaps are great for the money. I have a 38 waist and ordered a 40. They fit good. Very pleased with this purchase.

Date of experience: October 10, 2019
Dorothy K.
Argentina
1 review
0 helpful votes
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Got my chaps recently, I
October 10, 2019

Got my chaps recently, I ordered 34" (I wear a 32") and they fit great. The stitched pocket was a little cheaply made, but otherwise the chaps are a pretty good quallity for the price.

Date of experience: October 10, 2019
Daniel F.
Argentina
1 review
0 helpful votes
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you guys and ladies rock
October 10, 2019

you guys and ladies rock in your sales and service thank you!

Date of experience: October 10, 2019
Robert Z.
Argentina
1 review
0 helpful votes
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I would recommend these to
October 10, 2019

I would recommend these to anyone I know. I'll be a return customer for sure.

Date of experience: October 10, 2019
Eric L.
Argentina
1 review
0 helpful votes
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great value with very good
October 10, 2019

great value with very good quality...what more could one ask for?

Date of experience: October 10, 2019
Karen S.
Argentina
1 review
0 helpful votes
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great quality very good buy
October 10, 2019

great quality very good buy as always best leather products

Date of experience: October 10, 2019
Steve H.
Argentina
1 review
0 helpful votes
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I wear a 32" waist
October 10, 2019

I wear a 32" waist in jeans, so I bought the 34". Ended up being just a too tight in the thighs. I returned them for the 36" ones and they fit perfect. No hassle return. I highly recommend Leather Up. Matter of fact....I'm looking at their saddlebags for my sporty right now!

Date of experience: October 10, 2019
Linda G.
Argentina
1 review
0 helpful votes
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Don't let the price fool
October 10, 2019

Don't let the price fool you!! Great value at twice the price. Exchanging was easy and trouble free. I can't wait to be on the road with them on. I thought that at 6'4" I would have trouble with the length, but they are more than enough. I won't hesitate to order from Leatherup again.

Date of experience: October 10, 2019
Stephanie X.
Argentina
1 review
0 helpful votes
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This is my second purchase
October 10, 2019

This is my second purchase at Leatherup. I went on my first ride of the seasons in the mountains. Chaps were great! Great quality and fit. No problems at all.

Date of experience: October 10, 2019
Mike E.
Argentina
1 review
0 helpful votes
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Excellent chaps for the price.
October 10, 2019

Excellent chaps for the price. Great fit. Comfortable. Dual Comfort Zipper system very nice.

Date of experience: October 10, 2019
Dave S.
Argentina
1 review
0 helpful votes
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I ordered these for my
October 10, 2019

I ordered these for my husband's birthday and thought at first that they did not arrive in time. We went out to dinner and they were at my front door when we returned. My husband opened up the box and tried on immediately and loved the fit. They are a little long but is real easy to cut to proper length. They look great. Thanks LeatherUp.

Date of experience: October 10, 2019
Michael O.
Argentina
1 review
0 helpful votes
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Great service got them very
October 10, 2019

Great service got them very fast. Very comfortable great fit. They were a little softer than I expected but over all I like them.

George

New Orleans La

Date of experience: October 10, 2019
Sandra U.
Argentina
1 review
0 helpful votes
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These fit great. Easy to
October 10, 2019

These fit great. Easy to take on and off. Very well made, I expect them to last for years.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States