LeatherUpReviews 29,914

3.3
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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942
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35,756 reviews
Jessica B.
Argentina
1 review
0 helpful votes
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These chaps are the greatest.
October 10, 2019

These chaps are the greatest. The weather turned cold very fast here in Norhern Ca. I was happy the chaps arrived so fast. They made it just in time for our annual toy run. While the weather was freezing, and many of my ffellow bikers were a bit cold, I stayed very comfortable on the run. The chaps were a lifesaver. They look great, they are soft and comfortable, and they fit great. Super buy! Rick

Date of experience: October 10, 2019
Thomas N.
Argentina
1 review
0 helpful votes
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My suggestion for all people
October 10, 2019

My suggestion for all people looking for leather is to shop here. You will not find better quality at these prices anywhere else. These guys are great. I'm extremely happy with the chaps and everything else I've bought from here.

Date of experience: October 10, 2019
William E.
Argentina
1 review
0 helpful votes
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Great quality. A little long
October 10, 2019

Great quality. A little long for me, 5'8", but easy to trim. Excellent delivery during busy holiday traffic. Keep up the good work!

Date of experience: October 10, 2019
Jeff G.
Argentina
1 review
0 helpful votes
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very pleased, easy to cut
October 10, 2019

very pleased, easy to cut to length, fast delivery and all around great value

Date of experience: October 10, 2019
Amanda P.
Argentina
1 review
0 helpful votes
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I bought these as a
October 10, 2019

I bought these as a gift for my wife if they don't fit I like the well enough that I am going to keep them for mself.Soft quality leather

Date of experience: October 10, 2019
Steven Y.
Argentina
1 review
0 helpful votes
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Chaps are great....well worth money
October 10, 2019

Chaps are great....well worth money spent & saved........

Date of experience: October 10, 2019
Diane O.
Argentina
1 review
0 helpful votes
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WOW..great pair of chaps. Good
October 10, 2019

WOW..great pair of chaps. Good value for the money. I wish I had found these 20 years ago.

Date of experience: October 10, 2019
Anthony L.
Argentina
1 review
0 helpful votes
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I've never had chaps before
October 10, 2019

I've never had chaps before but these appear to be very well made. They are very comfortable and give well at the stress points of the knees and thighs. I've used them in temperatures as low as 30 degrees without any discomfort. I'm impressed!

Date of experience: October 10, 2019
Joe I.
Argentina
1 review
0 helpful votes
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Great value for the money.
October 10, 2019

Great value for the money. Quality is better than expected! We will definetly make future purchases from Leatherup!

Date of experience: October 10, 2019
Helen W.
Argentina
1 review
0 helpful votes
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Nice quality chaps! Great price.
October 10, 2019

Nice quality chaps! Great price. Very comfortable and warm. I like the available extra room in the thigh area if needed. The leather quality is so good. Will buy from again. Oh, I did! I also bought a jacket and two vests.

Fast service.

Date of experience: October 10, 2019
Janet B.
Argentina
1 review
0 helpful votes
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Excellent Quality chaps, I rode
October 10, 2019

Excellent Quality chaps, I rode in 30 degree weather and they helped tremendously. Thanks for a Great product !!!

Date of experience: October 10, 2019
Kathleen H.
Argentina
1 review
0 helpful votes
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This is the second item
October 10, 2019

This is the second item I've bought from LeatherUp. I'll be back in the future. Very happy with quality and price.

Date of experience: October 10, 2019
Paul N.
Argentina
1 review
0 helpful votes
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chaps are awesome. very soft
October 10, 2019

chaps are awesome. very soft and comfortable. have large thighs and with the elastic thighs on the chaps, not sure if i would order them with the zipper on the thigh. The zipper however poses no problem. would definitely order from leather up again

Date of experience: October 10, 2019
Alex E.
Argentina
1 review
0 helpful votes
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Quality was excellent and the
October 10, 2019

Quality was excellent and the price can't be beat. Thanks for saving us hundreds of dollars.

Date of experience: October 10, 2019
Alex I.
Argentina
1 review
0 helpful votes
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These are great quality chaps,
October 10, 2019

These are great quality chaps, just like everything I've bought from Leather up is real good quality. I'm very happy with the fit and quality. Just had cut to cut the lengh to fit. They look awesome. Thanks again Leather-Up. Sergio, Fl

Date of experience: October 10, 2019
Melissa D.
Argentina
1 review
0 helpful votes
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Another fine product from LU,
October 10, 2019

Another fine product from LU, saving us tons of money as usual and still providing us with great products. Perfect fit and exactly what I expected.

Date of experience: October 10, 2019
Richard G.
Argentina
1 review
0 helpful votes
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Nice chaps. Thick and heavy,
October 10, 2019

Nice chaps. Thick and heavy, fit well and easy to get in and out of. Not too bulky to pack.

Date of experience: October 10, 2019
Jeff T.
Argentina
1 review
0 helpful votes
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i chaps didn't fit as
October 10, 2019

i chaps didn't fit as well as i would like them to

Date of experience: October 10, 2019
James L.
Argentina
1 review
0 helpful votes
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I just love these chaps.
October 10, 2019

I just love these chaps. I'll be wearing them again today on a 100 mile ride!! Thanks!!

Date of experience: October 10, 2019
Mark P.
Argentina
1 review
0 helpful votes
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I thought I would never
October 10, 2019

I thought I would never buy a pair of chaps but after getting these I wondered why It took me so long. they fit very well and I can not wait to try them out when it starts to get cold.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States