LeatherUpReviews 29,914

3.3
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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942
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35,756 reviews
James L.
Argentina
1 review
0 helpful votes
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I went with everyone's advice
October 10, 2019

I went with everyone's advice and ordered by my thigh size. I needed 30 inch, they are a little snug and because of the way I am built they do ride a little lower than my jean waistline. But they are still very comfortable. Unfortunately it has been too hot here in Michigan to wear them yet, But I am pretty confident I am going to be very happy when I do . I was also very happy with the shipping time. I went with standard mail, no express ship or anything fancy and they were here within 10 days.

Date of experience: October 10, 2019
Bill H.
Argentina
1 review
0 helpful votes
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Great chaps and best price
October 10, 2019

Great chaps and best price around for them but sizes run a little small.

Date of experience: October 10, 2019
Michelle Y.
Argentina
1 review
0 helpful votes
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We just began riding recently,
October 10, 2019

We just began riding recently, are not real expierenced with the riding gear.

But they are great quality very good looking and very comfortable as well.

We are pleased! 5 out of 5 stars from us...

Date of experience: October 10, 2019
Mike H.
Argentina
1 review
0 helpful votes
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This are in general very
October 10, 2019

This are in general very comfortable chaps. The zippers on the inside of the pant leg are extremely useful as well as the extention zippers on the back of the thighs. Overall, I give it a 5/5 rating simply because of comfort and so far durability!

Date of experience: October 10, 2019
Michael G.
Argentina
1 review
0 helpful votes
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These chaps are well worth
October 10, 2019

These chaps are well worth the money, one week after purchaing them I took a slow speed fall and the chaps took the rash instead of me! 5/5

Date of experience: October 10, 2019
Steven N.
Argentina
1 review
0 helpful votes
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Absolutely love leather up. Quality
October 10, 2019

Absolutely love leather up.

Quality is excellent, Service and delivery are excellent and fast. Chaps fit great and look great

Date of experience: October 10, 2019
George P.
Argentina
1 review
0 helpful votes
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This is the first time
October 10, 2019

This is the first time ever wearing chaps. They are well worth the money spent for them. Good quality.

Date of experience: October 10, 2019
Brenda Y.
Argentina
1 review
0 helpful votes
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Got the chaps one day
October 10, 2019

Got the chaps one day and had to ride 110 miles one way in 38 degree weather for my 1000 mile check and oil change.The chaps were very warm and comfortable. Good choice.Highly recommend them.

Date of experience: October 10, 2019
Jay S.
Argentina
1 review
0 helpful votes
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Chaps arrived on time and
October 10, 2019

Chaps arrived on time and seem pretty comfortable. I still need to cut them off at the bottom, I would bet they would fit someone 6 foot 6.

Date of experience: October 10, 2019
Melissa F.
Argentina
1 review
0 helpful votes
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First time buyer at leatherup.Was
October 10, 2019

First time buyer at leatherup.Was unsure of Quality but read reviews and thought I would give it a try. I,am glad I did.They fit great and look great.Very comfortable .

Date of experience: October 10, 2019
Mark U.
Argentina
1 review
0 helpful votes
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great chaps.very well made.a top
October 10, 2019

great chaps.very well made.a top quality chap.you would have a hard time finding any nicer, and you can't beat the price. would definatley deal with again. first class business.

Date of experience: October 10, 2019
Robert S.
Argentina
1 review
0 helpful votes
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great chaps ordered a pair
October 10, 2019

great chaps ordered a pair a pants to go with it also a couple of jackets for wife and son really like products and price thanks

Date of experience: October 10, 2019
Dan L.
Argentina
1 review
0 helpful votes
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I am so impressed with
October 10, 2019

I am so impressed with the chaps I ordered another pair for my girlfriend. They are top quality at an unbelievable price.

Date of experience: October 10, 2019
Christine E.
Argentina
1 review
0 helpful votes
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First chaps I've had, first
October 10, 2019

First chaps I've had, first order from LeatherUp.com. Fit well, great price, quick delivery. Took a chance and am very pleased. Will order here again

Date of experience: October 10, 2019
Laura N.
Argentina
1 review
0 helpful votes
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Excellent value. Very warm chaps.
October 10, 2019

Excellent value. Very warm chaps. Great product and service.

Date of experience: October 10, 2019
Jason J.
Argentina
1 review
0 helpful votes
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Excellant buy! The fit is
October 10, 2019

Excellant buy! The fit is great and the leather is high quality.I have been very pleased with every product that i have purchased from Leatherup.com

Date of experience: October 10, 2019
Bill A.
Argentina
1 review
0 helpful votes
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I am very impressed with
October 10, 2019

I am very impressed with the quality and workmanship of these chaps...None Better...just more expensive!

Date of experience: October 10, 2019
Mike S.
Argentina
1 review
0 helpful votes
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These chaps are great. Comfortable,
October 10, 2019

These chaps are great. Comfortable, very soft leather, easy on and off. Makes a world of difference for cold weather riding. At 6' 2" I did not cut the bottoms and they cover my ankles to protect them when I am wearing shoes commuting to and from work. I could not be more pleased with my purchase.

Date of experience: October 10, 2019
David A.
Argentina
1 review
0 helpful votes
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I was surprised at how
October 10, 2019

I was surprised at how heavy the chaps were. I have looked at leathers for a lot more money and they looked cheesey when compaired to these.

Date of experience: October 10, 2019
Nicole K.
Argentina
1 review
0 helpful votes
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Ordered my chaps on Dec.
October 10, 2019

Ordered my chaps on Dec. 19th received them on Dec. 22nd. From Calif. to Georgia in 3 days during Christmas is A+ in my book. Great value, can't believe the quality at the price. You guys have me forever. Thanks and Merry Christmas.

Valdosta, Ga. David

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States