LeatherUpReviews 29,914

3.3
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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942
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35,756 reviews
Steve V.
Argentina
1 review
0 helpful votes
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So far so good, a
October 10, 2019

So far so good, a little hard to put on sometimes, hopefully that will get easier over time.

Date of experience: October 10, 2019
Amy M.
Argentina
1 review
0 helpful votes
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Bought these for my wife.
October 10, 2019

Bought these for my wife. She loves them! The brades really set off the chaps. Great cut and sexy look.

Date of experience: October 10, 2019
Charles L.
Argentina
1 review
0 helpful votes
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Excelent value. Merchandise arrived promptly
October 10, 2019

Excelent value. Merchandise arrived promptly and was just as described on the web page. My wife was excited to recieve them.

Date of experience: October 10, 2019
Karen X.
Argentina
1 review
0 helpful votes
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These chaps are awesome! Very
October 10, 2019

These chaps are awesome! Very high quality all around. You won't find this quality for this price. Go by the thigh measurement, be sure you are wearing jeans when you measure. I did this and mine fit like a glove! I am 5'10" and still had to trim some of the length off with boots on and me on my bike. No worries on them being too short! :) LeatherUp sells quality and ships fast! The matching jacket is awesome too.

Date of experience: October 10, 2019
Rebecca A.
Argentina
1 review
0 helpful votes
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Nice looking with the matching
October 10, 2019

Nice looking with the matching braided that goes with the jacket. Quality zipper and snaps, Thanks Leather Up for Quality product at a Great price!

Date of experience: October 10, 2019
Steven P.
Argentina
1 review
0 helpful votes
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Purchased the chaps as a
October 10, 2019

Purchased the chaps as a Christmas gift for my wife. She loves them! As another reviewer mentioned, she initially thought they were a little tight, but, after wearing them for just a while, they fit perfectly!

Date of experience: October 10, 2019
Laura A.
Argentina
1 review
0 helpful votes
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Although I had to cut
October 10, 2019

Although I had to cut 6 1/4 inches off the bottom, these were the first pair of chaps I fond that fit. I'm SHORT. The quality, great. The style, great. The price, great. My ego is also great. I would recomend them to anyone asking.

Date of experience: October 10, 2019
Sandra D.
Argentina
1 review
0 helpful votes
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very nice looking and the
October 10, 2019

very nice looking and the pants fit nice on the legs ,also good shipping

Date of experience: October 10, 2019
Mike A.
Argentina
1 review
0 helpful votes
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Fantastic fit,great quality leather, i
October 10, 2019

Fantastic fit,great quality leather, i am very impressed with all the items i have purchased and will only buy from leatherup.com from now on.

Date of experience: October 10, 2019
Sharon O.
Argentina
1 review
0 helpful votes
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Love these! Very comfortable, fit
October 10, 2019

Love these! Very comfortable, fit well. I'm particularly impressed with their quality. Snaps and zippers are heavy duty and easy to use. I've received lots of compliments on them. No one would guess how reasonably priced they were!

Date of experience: October 10, 2019
Jennifer P.
Argentina
1 review
0 helpful votes
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fit good and feel nice,
October 10, 2019

fit good and feel nice, soft thick leather and liner should keep the cold off waiting for ice and snow to melt to ride

Date of experience: October 10, 2019
Patricia X.
Argentina
1 review
0 helpful votes
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These chaps are awesome. Order
October 10, 2019

These chaps are awesome. Order according to your thigh. Have the matching jacket and everyone loves the look. Will definitely order again from here!

Date of experience: October 10, 2019
Sandra Y.
Argentina
1 review
0 helpful votes
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These were truely the best
October 10, 2019

These were truely the best chaps I've ever tried on! Perfect fit first time. They fit and look GREAT. I couldn't be happier!!!!!!

Date of experience: October 10, 2019
Steven F.
Argentina
1 review
0 helpful votes
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I ordered these chaps and
October 10, 2019

I ordered these chaps and absolutely love them. The fit is great and they are very comfortable. this is the sixth item I have ordered from Leatherup.com. Can't wait to order more. Very nice quality products. Thank you Leatherup.com

Date of experience: October 10, 2019
Nick M.
Argentina
1 review
0 helpful votes
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Love these chaps. I ordered
October 10, 2019

Love these chaps. I ordered by my thigh measurement and they fit great!

Date of experience: October 10, 2019
Karen K.
Argentina
1 review
0 helpful votes
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I love these chaps! They
October 10, 2019

I love these chaps! They fit perfectly, are durable and sexy all in one. My boyfriend loves them too! Great purchase for a good price.

Date of experience: October 10, 2019
Kevin A.
Argentina
1 review
0 helpful votes
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I was really scared to
October 10, 2019

I was really scared to purchase a leather product online not being able to see the quality. I took a chance and I was not disappointed! The chaps I received were a really great quality and the price was unbelievable! I bought my first pair of chaps in 2002 and when I went back to the same place where I got them to buy new ones, the quality of leather for what I paid for the first ones was horrible! The quality I bought in 2002 were the higher priced pair. I am so glad I took a chance on Leather Up, I am looking into a new jacket now! Oh...and the shipping was very fast!

Date of experience: October 10, 2019
Deborah Y.
Argentina
1 review
0 helpful votes
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I was very pleased with
October 10, 2019

I was very pleased with the quality and the look was beautiful but unfortunately it was too big, exchanged it and it was too small. So I returned it and waiting for my exchange.

Date of experience: October 10, 2019
Helen J.
Argentina
1 review
0 helpful votes
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Well made, fit great terrific
October 10, 2019

Well made, fit great terrific value and easy to trim to length. My wife loved them.

Date of experience: October 10, 2019
Laura I.
Argentina
1 review
0 helpful votes
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Love the chaps! Fit is
October 10, 2019

Love the chaps! Fit is good. Product is better than expected!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States