LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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Leatherup has quality products but should use a different shipping company. My chaps were supposed to be delivered today (12/1/11) by FedEx and it showed they were on the truck for delivery at 7:48 am but it's now 8:53 pm and I still don't have them.
Very pleased with these chaps. Look great with jacket I purchased that also has braided accents. Great quility and fit. Could not be more pleased!!!!
These are great chaps!!!! Lightweight and great for warm weather. The fit is superb! My new favaorite chaps!! Thanks LeatherUp!!!!!!!!!! Keep up the good work!!
Thanks Leather Up!!!!! Great product for a low price. I ordered this chaps April of 2009 and they are in great cond. and look like new. Best chaps I have ever had.
I was going to drop $250 on a pair of Harley-Davidson chaps, until I saw these. After reading all of the positive reviews, I decided to give them a try. The fit and the quality is excellent. I'm buying my hubby a pair for his birthday from Leatherup! Keep selling these excellent products at these great prices!
These are a great pair of chaps, very well made and the leather is high quality.
The price is unbeatable.
I ordered these chaps, got them on time and tried them on and my husban said they look hot. (married 18 yrs). They fit great and do not interfer with getting on or off the bike. I will or a another pair soon
My wife loves these. Fit was perfect. Very pleased. Jeff N.C.
Great product. Perfect fit, perfect length, very good quality leather. I love them.
Donna Loves the way The braids on these chaps matched her jacket THANKS FOR TOP QUALITY products Mike & Donna Walker
Got my chaps today, they fit great and I had fast shipping! I also bought the vest to match! You guys rock! About to place another order! Great value.
Love them! They fit perfect, have worn them several times in this cold Illinois weather! The braiding matches my coat. Very happy!
I would recommend these to anyone. I love these chaps! Perfect fit and so comfortable. I thought they would be awkward and uncomfortable but I was so pleasantly surprised. I love the design...and so do the hubby. :)
I ordered the Jacket and Chaps for my girlfriend. We are very pleased with the fit and the quality and the price was good. I would do it again!!
I love these chaps! They are very comfortable while riding, great fit and my husband is so happy I bought them. Couldn't wait for a ride wearing my chaps!
I love these chaps! I would also suggest measuring the thigh for proper fit. Absolutely worth the price and then some!
I am very happy with my new chaps. I have been searching for chaps to match my jacket and now I have found them! Thank you
I ordered the 4's because 6's were out of stock, they fit perfectly!! Very happy with them.
I meant to click 5 stars because these are top rated for me. I have to say they feel good, look good and are especially warm for cold weather. I'm going have to shorten the length even though I'm tall 5'6 they're extra long. That's ok that's the only issue I have and I'd rather long than short. These are rough&tough and that's what I prefer cause out in the weather on and off is a lot of wear&tear and hasn't been obvious yet. I love these and the great service that comes with them. Thank you
Love these chaps! My very first pair and I love them! Followed the suggestions and reviews and got the perfect fit. They are a bit long but will take care of that. The only down side is the smell, but it's only temporary.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members