The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Great fitting chaps. My rides are much more comfortable and warm now!
She loves them and they make her $#*! look great!! Good fit and sturdy construction, only thing I'd take away is the quality of the zippers are the best. That wouldn't stop me from buying them again though.
Great design. It's the swiss army knife of chaps. stretch panels for comfort and mobility. Zippers in all the right places. Very nice design. I bought another pair for my daughter.
LOVE LOVE LOVE my chaps!!! I am a new rider to the sport and absolutly loved them..I am a cold natured person, but with these chaps I cold ride forever!!!! Great service and lightning fast shipping!!!! I even got compliments from experinced riders!!! Thank You!!!
They fit nice and aren't as dorky as I feared they'd be. I ride a sportsbike, however, and they do bunch up a bit around the knee, so I recommend these for cruiser type bikes. I'll use these for riding - both my bike and my horse!
Wow!! Great product for a great price. I am very pleased with my purchase. Now I'm already for all our rides we have planned for this summer. Thanks for the awesome pricing. Will definitely send business your way and plan to order more in the future.The chaps with the elastic thigh gives a more comfortable riding experience.
Excellent! Fit great, long length for tall folks like me. Exactly as described. Very Happy! Highly recommend especially for women with a bit more thigh then the average skinny minnie! Lots of flexibility for movement while riding.
PUURFECT!!!! THEY LOOK VERY HOT!!! BOUGHT THESE FOR MY GIRL, I ALREADY OWN THE SAME CHAPS AND HAVE BEEN WEARING THEM FOR YEARS!!! THE JUST KEEP GETTING BETTER!!!!!
My girlfriend loved them.Very comfortable and looked hot on her.Great buy for the price.
Nice fit. Easy to trim to length. Haven't ridden in them yet, but glad to be able to get some leather for such a reasonable price. I'm short and wide, so it was nice to find a chap with such a versitile fit.
This is my first pair of chaps and I love them. They fit great and look good.
Very comfortable! maybe a little loose where the elastic inset is, but that is a good problem
Ordered these for my wife and we got them in 5 days. These chaps have features of more expensive chaps for a reasonable price, and the way they fit my wife.....WOW. The leather is soft and supple and a perfect fit.......perfect !!
Purchased for wife. The chaps fit perfect. She loves them. This is the second pair of leathers we have purchased from you and they are excellent quality and price.
Will buy from you again.
Really nice chaps for the price. I found the fit was pretty accurate - fit a bit big.
I am very please with my chaps. They are of great quality and very inexpensive. I would recommend them they are a great buy.
The chaps will be great for winter. Very thick and well made.
LOVE THEM!! We rode the Blue Ridge Parkway the week of October 8 and it was cold, rainey, & foggy. I was able to add layers thanks to the elastic material and extra zippers.
thank you . they are what i am looking for. they fit really well. thanks again
I love these! Great leather product for the price, I used the chart and measurements were right on! Thank you Leather Up!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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