LeatherUpReviews 29,914

3.3
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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942
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35,756 reviews
Barbara C.
Argentina
1 review
0 helpful votes
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What a blow out price!
October 10, 2019

What a blow out price! My wife has been looking for chaps and couldn't believe the quality and fit of these. If she is happy, I am a happy rider!!! Spend your money on these and you will not be disappointed.

Date of experience: October 10, 2019
Stephen X.
Argentina
1 review
0 helpful votes
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These are great chaps. My
October 10, 2019

These are great chaps. My only issue I had was I had to cut off the bottom 2 snaps at 5'3". Also, they are really made for bigger thighs with the stretch insert. I have small thighs at 19" and they are a little loose in that area, but not so bad you can't wear them. But if you have thinner upper legs, I recommend getting ones without the stretchy insert.

Date of experience: October 10, 2019
Shirley T.
Argentina
1 review
0 helpful votes
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Just know that I'm totally
October 10, 2019

Just know that I'm totally pleased with my recent purchase. It's all a custom/perfect fit....as if I had the tailor right here measuring and piecing it together.



Thank You for great products and quick delivery. I Love it!!!

Date of experience: October 10, 2019
Janet X.
Argentina
1 review
0 helpful votes
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used the chart and the
October 10, 2019

used the chart and the legs were too big around the thighs. But she loves them

Date of experience: October 10, 2019
Nicole M.
Argentina
1 review
0 helpful votes
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These are PERFECT! The fit
October 10, 2019

These are PERFECT! The fit is spot on. They look incredible on. I'd recommend these to any woman who is not built like a magazine model, because they sure do make you feel like one. Thank you LeatherUp for providing these!

Date of experience: October 10, 2019
Helen K.
Argentina
1 review
0 helpful votes
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I LOVE these chaps! I
October 10, 2019

I LOVE these chaps! I have large thighs and with the expander they fit great!!! Again...i love these! Long but like the other reviews you can just cut off til u get them to fit ur height

Date of experience: October 10, 2019
Scott G.
Argentina
1 review
0 helpful votes
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The shipping was quick and
October 10, 2019

The shipping was quick and the chaps are of good quality. The fit was not great for my wife, they seemed really bulky toward the bottom of the leg, even with jeans and boots on, they were not at all "fitted" to her leg from the knee down, as the pictures seem to show they will be. However, they do seem to be well made and are a really good value for the price.

Date of experience: October 10, 2019
Kimberly B.
Argentina
1 review
0 helpful votes
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Sorry, had to return. Leather
October 10, 2019

Sorry, had to return. Leather was not as I expected. Not enough pockets. Fit was fine, but I just didn't like the quality of the leather. Good price for what you get.

Date of experience: October 10, 2019
Brian N.
Argentina
1 review
0 helpful votes
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Awesome products for an Awesome
October 10, 2019

Awesome products for an Awesome Low Cost! You can't ask for anything better.

Date of experience: October 10, 2019
Amy F.
Argentina
1 review
0 helpful votes
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Not only was the fit
October 10, 2019

Not only was the fit great but I can attest to it's safety level as well! I had just purchased these when on my third ride wearing them I had a serious accident. The proof was in the performance!!! The chaps saved my legs from serious abrasion and the doctors and nurses in the emergency room kept saying it was a damn lucky thing I had them on! Even after the accident they are still in great shape with only minor surface abrasions that I could almost polish out! I will never ride without them!!!!

Date of experience: October 10, 2019
Jay C.
Argentina
1 review
0 helpful votes
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BEST CHAPS EVER!!!! If you
October 10, 2019

BEST CHAPS EVER!!!! If you want a great fit and want to "LOOK HOT" these are the chaps for you! Great value , couldnt be happier. Cant wait to kick off the season with my NEW XELEMENT DUAL ACTION CHAPS :-)

-Lora

Date of experience: October 10, 2019
Martha O.
Argentina
1 review
0 helpful votes
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I love them after debating
October 10, 2019

I love them after debating on getting them if they were gonna fit around my thighs. Great fit! Thanks for the previous reviews.

Date of experience: October 10, 2019
Maria U.
Argentina
1 review
0 helpful votes
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Bought these for my wife
October 10, 2019

Bought these for my wife and they look awesome on her. She is 6' tall and long legged and they are plenty long Think I made a very good choice

Date of experience: October 10, 2019
Mark H.
Argentina
1 review
0 helpful votes
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Fantastic fit, and the price
October 10, 2019

Fantastic fit, and the price was quite reasonable.

Date of experience: October 10, 2019
Elizabeth N.
Argentina
1 review
0 helpful votes
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These chaps ar the best.
October 10, 2019

These chaps ar the best. The fit is perfect and they are comfortable. The leather is great quality. The price is the best I have found anywhere. I will shop leather up.com again.

Date of experience: October 10, 2019
Sam J.
Argentina
1 review
0 helpful votes
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First pair of chaps. Love
October 10, 2019

First pair of chaps. Love them. The extra elastic on thighs helps for extra comfort. You won't regret

Date of experience: October 10, 2019
Christine V.
Argentina
1 review
0 helpful votes
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Bought before the weather changed
October 10, 2019

Bought before the weather changed so could get more riding time in and they are very good quality especially for the price. Are a little long but has some that can be trimmed off. Fit is good in the legs and thighs. Have bought other Xelement products and have not been disappointed yet.

Date of experience: October 10, 2019
Richard G.
Argentina
1 review
0 helpful votes
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Even though I haven't wore
October 10, 2019

Even though I haven't wore them on the bike the fit and finish are great. Have bought other Xelement products and was pleased with those purchases also.

Date of experience: October 10, 2019
Alex A.
Argentina
1 review
0 helpful votes
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I'm very satisfied with my
October 10, 2019

I'm very satisfied with my new chaps. They fit and feel great. The cost was surprisingly low considering what I've fond out there. I will be shopping more here for sure

Date of experience: October 10, 2019
Donna X.
Argentina
1 review
0 helpful votes
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Love these chaps very comfortable
October 10, 2019

Love these chaps very comfortable and keep you warm.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States