LeatherUpReviews 29,914

3.3
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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942
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35,756 reviews
Adam E.
Argentina
1 review
0 helpful votes
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Fast shipping, chaps fit great.
October 10, 2019

Fast shipping, chaps fit great. Good quality leather and zippers. Very happy with purchase.

Date of experience: October 10, 2019
Charles L.
Argentina
1 review
0 helpful votes
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My first pair of chaps
October 10, 2019

My first pair of chaps and they fit perfect. Great value and the quality is awesome. I even remembered how to fold them and snap them to be in a bundle. They will work great..

Date of experience: October 10, 2019
James F.
Argentina
1 review
0 helpful votes
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Great chaps, great price. I
October 10, 2019

Great chaps, great price. I ordered these according to the chart, and the fit is great. The elastic panels make the chaps very comfortable. The leather is thick and soft, and as long as the zippers hold up, I think they'll last a long time. The shipping was excellent. I would recommend these to anyone.

Date of experience: October 10, 2019
Sam R.
Argentina
1 review
0 helpful votes
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ordered these for my girlfriend,
October 10, 2019

ordered these for my girlfriend, she loved them. I noticed that they were better quality than the chaps I own, zippers were heavy duty, leather was well worked and comfortable. Fast shipping would absolutely recommend!!

Date of experience: October 10, 2019
Brenda D.
Argentina
1 review
0 helpful votes
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I bought my pair 3
October 10, 2019

I bought my pair 3 years ago and love them.. I just bought my wife a pair and she loves them,as I do. Fit great, look great, and keeps you warm. She's ridden in cold weather before, and was miserable. I finally convinced her that she should wear them and she couldn't be happier. I have purchases other items, vests, boots, liners, and everything has been as good or better than advertised. I am definitely a shooper for life. Great price, value and merchandise.

Pete and Becky from Lousiana.

Date of experience: October 10, 2019
Dan J.
Argentina
1 review
0 helpful votes
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I rec'd my chaps a
October 10, 2019

I rec'd my chaps a few days after I ordered and was excited as I needed them for the next day. The legs are a little big on me but I can live with that. I love that they aren't heavy but keep me warm and in Alaska that is always appreciated. I had to cut about 3 1/2 inches off but that is always the case. I have told many people about Leather UP and the quality is great and so is the price!

Date of experience: October 10, 2019
Joseph Z.
Argentina
1 review
0 helpful votes
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After a very cold ride
October 10, 2019

After a very cold ride home, I bought these for my wife. She is not a big fan of chaps, and usually prefers Kevlar lined jeans, but she absolutely loves these. You can find heavier chaps, but for he price, you can't beat these.

Date of experience: October 10, 2019
Peter K.
Argentina
1 review
0 helpful votes
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Loved these chaps! They are
October 10, 2019

Loved these chaps! They are great quality for the price and a lot more heavy duty than I thought they'd be. I am only 5'3, with a 30" inseam, so I had to cut off about 8" of material at the bottom, but I was super happy to even have that option, as I'm very used to everything being too long for me. 2 days after getting these chaps we headed out on a 4 day, 1200 mile trip through Idaho, Yellowstone, Montana and Wyoming and 2 of the 4 days we saw torrential rains, thunderstorms with hail, sleet, snow and micro-burst winds and these chaps held up great (I did wear my Xelement Rain Suit when the rain got extra hard). I plan on buying another pair.

Date of experience: October 10, 2019
Peter M.
Argentina
1 review
0 helpful votes
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I am 6 ft. tall
October 10, 2019

I am 6 ft. tall and these chaps were long enough for me. Fit nicely and matched the description.

Date of experience: October 10, 2019
Helen H.
Argentina
1 review
0 helpful votes
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I needed something with a
October 10, 2019

I needed something with a little more give in the thigh and this was the best product to give me that fit. They were heavier than I ever thought they would be. The price point for the excellent quality is far above expectations. I only had to cut off a little of the length which then made a perfect made to fit pair of Chaps.. Love them!!

Date of experience: October 10, 2019
Jim U.
Argentina
1 review
0 helpful votes
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We buy all of our
October 10, 2019

We buy all of our leathers from here and this was no exeption. Leatherup has never let us down on any purchase. They're always prompt with delivery and have great quality.

Date of experience: October 10, 2019
Stephanie K.
Argentina
1 review
0 helpful votes
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These are great chaps. My
October 10, 2019

These are great chaps. My wife did, however, seem to fall in between 6 and a 8. The 8 had too much room and with the 6 she can barely zip up the thighs ( the small zippers on back, not the big zippers down the side). But that's ok, they are a great deal.

Date of experience: October 10, 2019
Angela N.
Argentina
1 review
0 helpful votes
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These chaps are great and
October 10, 2019

These chaps are great and they are comfortable. One thing to keep in mind when looking at the sizing chart is your waist. I normally wear a size 10 jeans. Since that size wasn't available I went with an 8 not thinking about the belted waist on these chaps. It was close...but they still worked.

Date of experience: October 10, 2019
Jeff T.
Argentina
1 review
0 helpful votes
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Nice set of chaps, the
October 10, 2019

Nice set of chaps, the size was too big. We used the sizing chart but the set that arrived was too large. I would go at least 1 size smaller if ordering again.

Date of experience: October 10, 2019
Alex F.
Argentina
1 review
0 helpful votes
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Nice chaps for the price,
October 10, 2019

Nice chaps for the price, but size was big. I went off the measurements listed, and ordered a 6 (which is my normal size), they are way too roomy and long - needed to order at least a 4.

Date of experience: October 10, 2019
Christine X.
Argentina
1 review
0 helpful votes
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I love them! They are
October 10, 2019

I love them! They are true to size and fit perfectly. I'm 5'2 and ordered the size 14. The elastic thigh is great - allows for more movement without feeling restricted.

Date of experience: October 10, 2019
Melissa W.
Argentina
1 review
0 helpful votes
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Great Chaps, the extra elastic
October 10, 2019

Great Chaps, the extra elastic and zippers a plus. They come long but you can cut to your size.

We had a great trip and it was too hot and too cold and they were perfect for either weather.

I recommend a plus!

Date of experience: October 10, 2019
Melissa D.
Argentina
1 review
0 helpful votes
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You just can't the quality
October 10, 2019

You just can't the quality and the price. Also the fast delivery.

Date of experience: October 10, 2019
Linda A.
Argentina
1 review
0 helpful votes
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I was skeptical about buying
October 10, 2019

I was skeptical about buying chaps that I couldn't touch and see but when they arrived, they were better than I could have hoped for. Great quality leather and the fit was perfect.

Date of experience: October 10, 2019
Michelle Y.
Argentina
1 review
0 helpful votes
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LeatherUp wins again! These Xelement
October 10, 2019

LeatherUp wins again! These Xelement chaps are exactly what I wanted. I had ordered the same pair, but in 2 sizes larger previously. Lost weight and needed a smaller size. Went from a 12 to a 8! I'm so excited and can't wait to use these next summer!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States