LeatherUpReviews 29,914

3.3
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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942
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35,756 reviews
Anthony B.
Argentina
1 review
0 helpful votes
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Love, Love, Love these! They
October 10, 2019

Love, Love, Love these! They fit perfect and are not baggy. Easy to trim and very comfortable. The zipper system was my only concern because I didn't know if it would rub on the seat, but they do not touch the seat at all so no worries. Already have gotten a lot of use out of them!

Date of experience: October 10, 2019
Scott L.
Argentina
1 review
0 helpful votes
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I just love these chaps.
October 10, 2019

I just love these chaps. The extra zipper on the leg and the elastic on the thighs allow for added layering. I am always cold while riding on the back of the bike and with the chaps I was very warm. I am really satisfied with the quality and the price. I have referred several friends to this site and the chaps. It was the best buy I have ever made. Thanks!!!

Date of experience: October 10, 2019
Ben P.
Argentina
1 review
0 helpful votes
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Very comfortable, nice lining (so
October 10, 2019

Very comfortable, nice lining (so I can wear shorts under). Great quality.

Date of experience: October 10, 2019
Nicole H.
Argentina
1 review
0 helpful votes
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These fit very well and
October 10, 2019

These fit very well and are extremely comfortable.

Date of experience: October 10, 2019
Sarah V.
Argentina
1 review
0 helpful votes
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Excellent quality, price and customer
October 10, 2019

Excellent quality, price and customer service..fit is perfect...I am 5/8 so length just fine.

Thanks for another great shopping experience.

Date of experience: October 10, 2019
Sandra K.
Argentina
1 review
0 helpful votes
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I like these chaps, like
October 10, 2019

I like these chaps, like the fact of the extra space the elastic & extra small zipper gives us ladies in the thighs.

Date of experience: October 10, 2019
Diane V.
Argentina
1 review
0 helpful votes
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My order arrived when expected
October 10, 2019

My order arrived when expected and were packaged very well. The chaps fit wonderfully, were a little long, but that is a minor detail. The quality of the leather was wonderful and they look GREAT!

Date of experience: October 10, 2019
Alex Q.
Argentina
1 review
0 helpful votes
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Ordered for my wife. Arrived
October 10, 2019

Ordered for my wife. Arrived quickly from LA. Chopped off the extra length myself. We both love the way she looks in them, Great fit and quality. Very happy with the purchase...

Date of experience: October 10, 2019
Jeff G.
Argentina
1 review
0 helpful votes
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I brought these for my
October 10, 2019

I brought these for my wife and she loves the extra comfort they provide. Didn't have to do much trimming on the length.

Date of experience: October 10, 2019
Scott G.
Argentina
1 review
0 helpful votes
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Very pleased with the fit
October 10, 2019

Very pleased with the fit and comfort the quality is great, The leather is thick and heavy great value thanks LeatherUp!

Date of experience: October 10, 2019
Jennifer H.
Argentina
1 review
0 helpful votes
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Odered these for my wife.
October 10, 2019

Odered these for my wife. When they came in she tried them on and it was a perfect fit! They kept her warm and she found them very comfortable. We have recommended Leather Up to all our friends who ride..keep up the great work!

Date of experience: October 10, 2019
Adam B.
Argentina
1 review
0 helpful votes
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Great quality love the elastic
October 10, 2019

Great quality love the elastic thighs. Just finished a 1200 mile bike trip wore the chaps the entire time, was never uncomfortable. You won't be disappointed if you choose to purchase these.

Date of experience: October 10, 2019
Jack H.
Argentina
1 review
0 helpful votes
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I have enjoyed my chaps!
October 10, 2019

I have enjoyed my chaps! Good quality for the price.

Date of experience: October 10, 2019
Dorothy C.
Argentina
1 review
0 helpful votes
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I bought these chaps for
October 10, 2019

I bought these chaps for the wife and after adjusting the waist and cutting two inches off the legs she was good to go. They were a perfect fit and the low price was a huge plus. We would both recommend this product.

LM

Metro Atlanta GA

Date of experience: October 10, 2019
Sarah H.
Argentina
1 review
0 helpful votes
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Just got these chaps. They
October 10, 2019

Just got these chaps. They are my first pair and I'm very happy with them! Good quality leather, the zippers are heavy duty, the stretch panels make them fit perfectly. I am only 5' tall so I just trimmed the bottoms off myself taking off 2 snaps and leaving 2 snaps. Such a great bargain, can't wait to ride in them.

Date of experience: October 10, 2019
Ben W.
Argentina
1 review
0 helpful votes
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I purhased these chaps and
October 10, 2019

I purhased these chaps and they were a perfect fit. Leather is good quality and the chaps very well made. I received my order within a few days. Will definitely purchase more from LeatherUp!

Date of experience: October 10, 2019
Cynthia K.
Argentina
1 review
0 helpful votes
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Wife loved the chaps and
October 10, 2019

Wife loved the chaps and as I ride year round she can also travel with me without frezzing her beautiful rear end off. The chaps fit great and move with her as she rides she would recomend them to every one!!!

Date of experience: October 10, 2019
Mary A.
Argentina
1 review
0 helpful votes
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i love the chaps.I'm 5'4
October 10, 2019

i love the chaps.I'm 5'4 and they were alittle to long but of course you can roll them up. anyways i absolutely love the chaps. they fit excellent and have a nice stretch to them if needed. we went for a ride on Christmas eve 30 degrees and the chaps were exceptionally warm. they worked great. i wou;ld recommend these to anyone.

Date of experience: October 10, 2019
Laura M.
Argentina
1 review
0 helpful votes
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I bought these for me
October 10, 2019

I bought these for me for Christmas, for those cold rides, I love them.

Date of experience: October 10, 2019
Andrew H.
Argentina
1 review
0 helpful votes
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My first set of chaps
October 10, 2019

My first set of chaps and they are real soft and comfortable and are designed to be cut to length and hemmed.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States