LeatherUpReviews 29,914

3.3
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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942
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35,758 reviews
Betty M.
Argentina
1 review
0 helpful votes
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The chaps were very nice
October 10, 2019

The chaps were very nice looking. Had to trim them since I'm not very tall. They fit very nice and were great for keeping the legs warm when riding to work at 4am every morning. Planning on riding to work even in the winter down here and they will be much appreciated.

Date of experience: October 10, 2019
Frank P.
Argentina
1 review
0 helpful votes
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Excellant fit, beautiful style, extremely
October 10, 2019

Excellant fit, beautiful style, extremely comfortable, look great on! Nothing but compliments, highly recommended!!

Date of experience: October 10, 2019
Jessica T.
Argentina
1 review
0 helpful votes
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Great chaps, fast shipping! Will
October 10, 2019

Great chaps, fast shipping! Will buy again from Leather Up. I went with the exact measurement of my thigh but could have gone smaller because of the elastic thigh. Very pleased!

Date of experience: October 10, 2019
Diane M.
Argentina
1 review
0 helpful votes
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These are awesome! for the
October 10, 2019

These are awesome! for the price you just can't go wrong, made well and very comfortable!

Date of experience: October 10, 2019
Virginia X.
Argentina
1 review
0 helpful votes
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Can't beat the quality for
October 10, 2019

Can't beat the quality for the price. I bought boots, chaps and gloves. All seem a little larger than expected, but fit good. Chaps are extremely long for us shorter people. Had to cut almost 12 inches off the bottoms. Very comfy...Will do business again!

Date of experience: October 10, 2019
Barbara R.
Argentina
1 review
0 helpful votes
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The chaps just arrived. Butter
October 10, 2019

The chaps just arrived. Butter soft and they fit great!!! I love the zipper and waist adjustment. I'll be able to wear them for a LONG time as I continue to lose weight. I just need to cut off one snap for my short legs. Another fantastic item!! Wiill continue to shop here for the top quality products and low prices. Keep it up!

Date of experience: October 10, 2019
Margaret V.
Argentina
1 review
0 helpful votes
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For years I have put
October 10, 2019

For years I have put up with a less than perfect fitting pair of chaps, leading me to the conclusion that they weren't for me. This pair has changed my mind.

Date of experience: October 10, 2019
Christine K.
Argentina
1 review
0 helpful votes
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The pants were very large
October 10, 2019

The pants were very large on me. I have sent them back for a smaller and different ones-low riding.

Date of experience: October 10, 2019
Eric I.
Argentina
1 review
0 helpful votes
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Fit like a dream, soft,
October 10, 2019

Fit like a dream, soft, comfortable, and room to move. Classy....and sassy!

Date of experience: October 10, 2019
Kimberly P.
Argentina
1 review
0 helpful votes
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Brought these chaps for my
October 10, 2019

Brought these chaps for my wife and she very pleased with them. High quality and soft leather. Will buy other leather products from Leather up. Good people to deal with

Date of experience: October 10, 2019
John F.
Argentina
1 review
0 helpful votes
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Bought a pair of these
October 10, 2019

Bought a pair of these chaps for my wife. She loves them. Says they are warm and comfortable.

Date of experience: October 10, 2019
Nancy X.
Argentina
1 review
0 helpful votes
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They fit wonderfully and are
October 10, 2019

They fit wonderfully and are excellent quality. Great price and world class service.

Date of experience: October 10, 2019
Amy N.
Argentina
1 review
0 helpful votes
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Sorry to say I will
October 10, 2019

Sorry to say I will have to return mine, I am 5'4" and I think they are meant for a 6' tall woman. I thought of having them altered but I would need 6" taken off the bottom to make them work for me. i would lose 2 possibly 3 snaps in the process. Quality seems good, but unless you are really tall, you need to keep looking.

Date of experience: October 10, 2019
Carol V.
Argentina
1 review
0 helpful votes
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These were the greatest. My
October 10, 2019

These were the greatest. My husband got the mens also. We got caught in the pre winter weather and they were wonderful protection. Perfect fit.

Date of experience: October 10, 2019
Daniel Z.
Argentina
1 review
0 helpful votes
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Am very pleased with the
October 10, 2019

Am very pleased with the fit of these chaps. Very comfortable when riding.

Love the elastic and extra zipper in the thigh as I have always had problems

with the fit in this area. Will continue to shop this site for other products.

Date of experience: October 10, 2019
Bob N.
Argentina
1 review
0 helpful votes
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I bought a pair of
October 10, 2019

I bought a pair of these after reading the reviews for my Wife, they fit her to the T she looks GREAT in them. ***** all the way

Thanks Leather-up

Dan

Date of experience: October 10, 2019
Stephen W.
Argentina
1 review
0 helpful votes
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they are great..only problem i
October 10, 2019

they are great..only problem i have is that im 5'4" and they have too long inseam..wish they came in shorter length options

Date of experience: October 10, 2019
James Z.
Argentina
1 review
0 helpful votes
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I love these, very good
October 10, 2019

I love these, very good on cold rides. I hate the cold, and these keep me very warm.

Date of experience: October 10, 2019
Nicole V.
Argentina
1 review
0 helpful votes
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A perfect fit from an
October 10, 2019

A perfect fit from an extremely well made set of chaps. I am truly impressed with the cost savings and top notch value we received from your company!

Date of experience: October 10, 2019
Jay M.
Argentina
1 review
0 helpful votes
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The leather is a very
October 10, 2019

The leather is a very good quality, soft & supple. I purchases 2 pair, for my daughter & I. We love them.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States