LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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These chaps are the greatest!! They feel really good and fit exactly as they should.
The fit was spot on of course to long but easy remedy and they are keeping my legs warm which is exactly what I bought them for...goood job also at work when I come in they say they make me look sex...Deb B.
Received these Chaps promptly after ordering, and the communication (email) from Leatherup was informative. Worry free ordering - great. The Chaps themselves were a gift for a friend, and believe me they look great on her. The fit is as recommended in fitting chart, and only had to snip a bit off the bottom for length. They are good for the price $69.95. Would have been unhappy if we had paid the List price $244.95.
Our only suggestion (not a complaint) would be to use a heavier grade leather in the belt. It is much too light and I expect will be the first part to 'give up' through wear and tear. Another option might be to provide a channel through the top of the chaps for a regular belt to be fitted.
My wife loves them. They fit great. Love the price. We will be buying more items in the future. Bobby,Rose Hill,NC
I like these. They're thicker than expected. I usually wear about a 10 but returned those for an 8 cause the thighs were TOO big. The waist belt was a bit short but by loosening the ties in back, that'll be ok. Overall, GREAT value for the price.
I love the chaps! They are soooooo soft! I was a little apprehensive about ordering chaps online since I have NEVER tried on a pair that fit right. As soon as I put these on, I was so satisfied!! Since I am so short the only adjustment that had to be made was cutting off some of the length. I would highly recommend these to anyone.
These chaps are very soft and comfortable. They are a little big in the thighs for me even though I have thunder thighs. The calves of the chaps are very baggy. I think I would like a tighter fit. Overall, I think it was worth my money and I would by from leatherup again. TY
fit perfect. good quality thanks for being there
linda st george ut
These chaps were true to fit, and I also like the elastic thighs and dual comfort zipper.
give my girlfriend dual comfort leather chaps for Xmas
yes was so happy and said she love the way it fit and she said she will
would recommend to her friends
thank you
I purchased these as a Christmas gift for her, but after she put them on I think I really bought them for me!!! They fit her perfectly straight out of the box and are SMOKING HOT!!! Oh yeah she said that were comfortable too, but guys like I said they are smoking hot so grab them while you can and get her leathered up!
my wife loves the fit and style the chaps. leather was soft and the fit was perfect. will be ordering a pair of the mens
True to fit = quite comfortable and warm. Highly recommend on 25 degree days and above.
Ann S. - Alpharetta, GA
Great leather and the fit is great. The wife loves the elastic thighs.
great chaps, great price and really fast shipping with great service. I LOVE THIS PLACE! and will buy here again. thank you!
I bought these for my wife and she looks great in them! Very nice quality, too.
The one gripe is that one of the belt holes is messed up. We had a ride planned and it was really cold so I didnt want to take the time to send them back. I was toasty warm in them and I love them all except that one mfg. error. They were long for me and I cut them off with scissors and they look great. I LOVE THEM> we got my husband a pair of the mens and he loves his too. Thanks for helping us extend the riding season by having a warm pair of chaps. Keep it shiney side up!
Ohio JaM
Got a pair for my wife and she loves them. These are quality comfortable chaps. What are waiting for???
Loved these pants! Excellent fit, very comfortable, and extremely stylish! The price was right, too!
I have never worn chaps before but everything I had ever tried on felt too heavy since I have a bad back. These are of quality material yet they are not so heavy that they pull against my back. I was cautious about ordering on line since I am a big woman but they fit perfectly and I am very satisfied with them I am looking forward to being able to buy the rest of my leathers from right here.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members