LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Only issue that I have had is that all of your products run small in size. Even though I go over your measurements, I have had to get a larger size for my leather jacket and 2 pair off gloves so far. For my gauntlet gloves I am ordering 5X for the 3X were too small. For my jacket a 2X could be just a little bit bigger when I wear a sweatshirt under it. Only Complaint. I like the products
Only issue that I have had is that all of your products run small in size. Even though I go over your measurements, I have had to get a larger size for my leather jacket and 2 pair off gloves so far. For my gauntlet gloves I am ordering 5X for the 3X were too small. For my jacket a 2X could be just a little bit bigger when I wear a sweatshirt under it. Only Complaint. I like the products
Looking for the exact style I was searching for was simple and quick. The price was great for what I bought. The material and design is what I was most excited for. The shipping ain't bad, it's honestly quite quick if I do say so myself. Sizing was easy, and paying was simple yet secure.
If I can figure it out with a bullet hole through my head everyone can do it!
If I can figure it out with a bullet hole through my head everyone can do it!
Men's leather vest is very good quality for the price, woman's vest seemed not as well made, the added embellishments seemed cheap
Since Day 1 of ordering and having to return my item for a Christmas gift, your company has been nothing less then amazing. Couldn't have been more helpful and prompt to help me return the item and get a store credit. I would recommend this company to everyone!
Since Day 1 of ordering and having to return my item for a Christmas gift, your company has been nothing less then amazing. Couldn't have been more helpful and prompt to help me return the item and get a store credit. I would recommend this company to everyone!
My only complaint is seeing Sold Out on the sizes for us + sized folks
My only complaint is seeing Sold Out on the sizes for us + sized folks
Very happy with my last purchase; they were too big so gave them to someone else and am ordering a smaller pair. Shopping was very easy. Thank you for your service and a great product
Very happy with my last purchase; they were too big so gave them to someone else and am ordering a smaller pair. Shopping was very easy. Thank you for your service and a great product
This being my first time shopping on this site, I think it's pretty cool. I love the free shipping that's really what I shop around for. I would recommend this site to other.
This being my first time shopping on this site, I think it's pretty cool. I love the free shipping that's really what I shop around for. I would recommend this site to other.
Fit well, a little short at the waste but other then that is fit.
I thought I was ordering a motorcycle inspired leather jacket, but it was actually a real motorcycle jacket, and I can't return it because it was on clearance.
Everything so far is great and size charts in web site are spot on. Thank u for them I'm still waiting on my best.
Haven't received I items I purchased yet but I think I will be satisfied.
It was quick and easy my order shipped in two days.
Shopping was great every need for a rider
:)
No issues but i would like customer reviews of products
No issues but i would like customer reviews of products
My discount code was not applied after entering it.
My discount code was not applied after entering it.
Found what i wanted quick. Easy and verified check out process.
Found what i wanted quick. Easy and verified check out process.
Hello Folks, The jacket we purchased was great quality. Unfortunately, it did not fit and they did not have another size. We requested a refund and they refuse to refund the sales tax. In total, with shipping and tax (both our cost) to try the jacket on cost $110 in total. What a waste of money. I suggest you try a retailer with a better refund and return policy. Avoid these folks.
The website is very clean and it is easy to find what you want. I have always found the size designations (S, M, L...) to vary widely from manufacturer to manufacturer. The sizing chart for the item on the LeatherUp website cut through all the uncertanty and the fit is exactly as I needed. The denim shirt feels solid I expect it would be warm on those early spring days. I would not consider this is not a winter top layer for temps under 40 when riding but it would probably still keep you warmer than a light jacket when not riding. Seams are tight and overall construction is high quality. Can't wait to get on my bike this spring.
Easy to find exactly what you are looking for
The websites design made navigation through products and reviews a breeze! Lots of information and styles of product. Fast shipping too! Ordered Friday and received it Monday; 4 days early.
I love how you organize reviews and set up the information of the product!
Always top notch service, l love the great selection in many categories.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members