LeatherUpReviews 29,914

3.3
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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942
This company does not typically respond to reviews

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35,759 reviews
Ohio
2 reviews
1 helpful vote
Follow Eric A.
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As I stated earlier. Excellent experience across the board
February 25, 2021
Updated review

I am witness to one of very few companies that is a pleasure to do businesses with hands down. Either your purchases go through with lightning fast delivery without a hitch. Or you may personally have an issue or quirk over something?... Forget about it... It's taken care of... Excellent products, ( my choices are anyways),,, Excellent shopping experience via the detailed description of merchandise. All along with the best customer service I've ever received. Hands down.

Date of experience: January 26, 2021

I am witness to one of very few companies that is a...
February 17, 2021
Previous review

I am witness to one of very few companies that is a pleasure to do businesses with hands down. Either your purchases go through with lightning fast delivery without a hitch. Or you may personally have an issue or quirk over something?... Forget about it... It's taken care of... Excellent products, ( my choices are anyways),,, Excellent shopping experience via the detailed description of merchandise. All along with the best customer service I've ever received. Hands down.

Date of experience: January 18, 2021
Washington
2 reviews
0 helpful votes
Follow Caroline C.
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Buy Leather up products...
February 25, 2021
Updated review

The boots are awesome quality, thick leather, comfortable and true to size...

Date of experience: January 26, 2021

Awesome price and quality
February 18, 2021
Previous review

Awesome price and quality

Date of experience: January 19, 2021
Massachusetts
1 review
0 helpful votes
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Very quick and easy! We love the pants, however they are one size to big. I just ordered the 32 we will return the 34.

Date of experience: January 26, 2021

Very quick and easy!
February 18, 2021
Previous review

Very quick and easy! We love the pants, however they are one size to big. I just ordered the 32 we will return the 34.

Date of experience: January 19, 2021
Illinois
1 review
0 helpful votes
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Good leather gloves
February 25, 2021
Updated review

I highly recommend their quality merchandise. These gloves fit very good, size med. I would give 5 stars, but i wish there was more thinsulate in the fingers for better warmth, as I am riding in Jan in Chgo. The price and quality more than made up for it as I got them on sale.

Date of experience: January 25, 2021

Went smoothly, good quality merchandise, lots of choices
February 20, 2020
Previous review

Went smoothly, good quality merchandise, lots of choices.

Date of experience: February 17, 2020
Florida
1 review
0 helpful votes
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Soft Leather
February 24, 2021
Updated review

Quick purchase / SIZING - HELPFULL - Leather thicker than expected - do not fit hands as well as hoped.

Date of experience: January 25, 2021

MOVED QUICKLY / ILLUSTRATION OF SIZING
February 17, 2021
Previous review

MOVED QUICKLY / ILLUSTRATION OF SIZING - HELPFULL

Date of experience: January 18, 2021
Ohio
1 review
0 helpful votes
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Jacket
February 24, 2021
Updated review

Great information your site. Sizing and pictures helped.

Date of experience: January 25, 2021

Great information your site
February 16, 2021
Previous review

Great information your site. Sizing and pictures helped.

Date of experience: January 17, 2021
California
1 review
0 helpful votes
Follow Teonnie L.
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Very nice leather boots
February 23, 2021
Updated review

I enjoyed my whole experience with searching for what I need down to paying for what I want

Date of experience: January 24, 2021

Nice
February 16, 2021
Previous review

Nice

Date of experience: January 17, 2021
Georgia
2 reviews
0 helpful votes
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Leather Jacket and gloves
February 23, 2021
Updated review

I don't think I would get my leather riding products anywhere else. I would and have recommended Leatherup.com to my friends.

Date of experience: January 24, 2021

I don't think I would get my leather riding products...
February 16, 2021
Previous review

I don't think I would get my leather riding products anywhere else. I would and have recommended Leatherup.com to my friends.

Date of experience: January 17, 2021
Kentucky
1 review
0 helpful votes
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Good To. GO
May 5, 2021
Updated review

Very good, I would recommend leatherup to anybody. Very good selection.

Date of experience: January 23, 2021

Very good, I would recommend leatherup to anybody
February 15, 2021
Previous review

Very good, I would recommend leatherup to anybody. Very good selection.

Date of experience: January 16, 2021
Louisiana
1 review
0 helpful votes
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LeatherUp is the best with items and prices
February 21, 2021
Updated review

Always have had great items come from Leather Up, thank u

Date of experience: January 22, 2021

Always have had great items come from Leather Up, thank...
February 14, 2021
Previous review

Always have had great items come from Leather Up, thank u

Date of experience: January 15, 2021
Florida
2 reviews
0 helpful votes
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Size chart was wrong
February 21, 2021
Updated review

I ordered small due to size chart... way too small.

Date of experience: January 22, 2021

Quick and easy!
February 13, 2021
Previous review

Quick and easy!

Date of experience: January 14, 2021
Washington
3 reviews
0 helpful votes
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I was having a Tough time getting the site to use my PayPal Account but finally did a ONE TIME CODE to make it work.

Date of experience: January 18, 2021

I was having a Tough time getting the site to use my...
February 9, 2021
Previous review

I was having a Tough time getting the site to use my PayPal Account but finally did a ONE TIME CODE to make it work.

Date of experience: January 10, 2021
California
1 review
0 helpful votes
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Happy buyer!
February 16, 2021
Updated review

Check out with PayPal was easy. Detailed description of the product. The price of the product was less than other online stores.

Date of experience: January 16, 2021

Check out with PayPal was easy
February 8, 2021
Previous review

Check out with PayPal was easy. Detailed description of the product. The price of the product was less than other online store.

Date of experience: January 9, 2021
Montana
1 review
0 helpful votes
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LeatherUp jacket
February 16, 2021
Updated review

Im a first time customer and sonfar its been a great experience working woth you all so far I ordered the wrong size jacket but im going to exchange it for a larger one. But i loved the jacket otherwize it eas just as avertized. And when i send this one back im going to order a larger one

Date of experience: January 16, 2021

Im a first time customer and sonfar its been a great...
February 8, 2021
Previous review

Im a first time customer and sonfar its been a great experience working woth you all so far

Date of experience: January 9, 2021
Louisiana
1 review
0 helpful votes
Follow Lori K.
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Great boots
February 14, 2021
Updated review

Very smooth transaction! The boots are great unfortunately had to return because they didn't fit.

Date of experience: January 15, 2021

Very Easy!
February 7, 2021
Previous review

Very Easy!

Date of experience: January 8, 2021
Alabama
1 review
0 helpful votes
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Great product and customer service
February 14, 2021
Updated review

Great products and outstanding customer service! The vest runs big. I ordered a large per the chart and had to swap for a medium. They made the swap, no problem and now it fits great.

Date of experience: January 15, 2021

Great products and outstanding customer service!
January 2, 2021
Previous review

Great products and outstanding customer service!

Date of experience: December 3, 2020
Florida
1 review
0 helpful votes
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LEATHER UP WITH LEATHERUP!
February 14, 2021
Updated review

I've recently been making more purchases online. I WISH I could name from whom I made these purchases. Because almost everything I ordered, within the last couple of months has been very disappointing! Everything from taking up to a month to receive the items to very poor quality items. I've made one purchase from LeatherUp and every part of my experience has been excellent! From the easy of finding the item on their site, to placing the order and ending up with a price that is very reasonable, to the speedy delivery, and finally the excellent quality of the item. I was extremely happy with LeatherUp and I will definitely shop with them again and recommend them to all of my friends!

Date of experience: January 15, 2021

So far, So good!
February 7, 2021
Previous review

So far, So good!

Date of experience: January 8, 2021
North Carolina
1 review
0 helpful votes
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The person I spoke to was great, answered all my questions...
February 13, 2021
Updated review

The person I spoke to was great, answered all my questions and was so nice

Date of experience: January 14, 2021

The person I spoke to was great, answered all my questions...
February 6, 2021
Previous review

The person I spoke to was great, answered all my questions and was so nice

Date of experience: January 7, 2021
Pennsylvania
1 review
0 helpful votes
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Nice Product
February 11, 2021
Updated review

Nicely organized website. Easy to find what I'm looking for. The boots I recieved were well packaged. They are the correct size, and they look and feel great!

Date of experience: January 12, 2021

Nicely organized website
February 4, 2021
Previous review

Nicely organized website. Easy to find what I'm looking for.

Date of experience: January 5, 2021
New Jersey
1 review
0 helpful votes
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Very good Biker Vest
February 10, 2021
Updated review

Nice Leathers company & a lot of Biker items to choose from..

Date of experience: January 11, 2021

Nice Leathers company
February 3, 2021
Previous review

Nice Leathers company

Date of experience: January 4, 2021

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States