The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Superb Communication and a nice product at a fair price. Bravo
Superb Communication and a nice product at a fair price. Bravo
You said my gloves were delivered but they were not delivered to my address.
You said my gloves were delivered but they were not delivered to my address.
The new supplier for the women's standard motorcycle boot is much narrower than the former model however boot is considerably narrower.
What I found the former supplier was somewhere in china and this supplier is pakistan. Same model.
The new supplier for the women's standard motorcycle boot is much narrower than the former model however boot is considerably narrower.
What I found the former supplier was somewhere in china and this supplier is pakistan. Same model.
Always been a pleasure dealing with the LeatherUp website which has excellent quality.
I have short arms. This jacket fits perfectly. Is super high quality hide. The stitching is very good.
Overall. I will be recommending this site. To all my biker brethren.
Worked great on my computer but could not navigate with my tablet!
Worked great on my computer but could not navigate with my tablet!
Excellent merchandise with great associated descriptive detail! Also, fair pricing!
Website needs some work... perhaps a lot of work. Too much bannering and movement in the website. Causes excessive and frustrating loading and refresh issues.
PS - Order arrived on time! Merchandise was as described on the website and of high quality... well constructed and of quality leather material.
Excellent merchandise with great associated descriptive detail! Also, fair pricing!
Website needs some work... perhaps a lot of work. Too much bannering and movement in the website. Causes excessive and frustrating loading and refresh issues.
Clear and concise sizing, great prices and website was easy to navigate... Win, win!
Clear and concise sizing, great prices and website was easy to navigate... Win, win!
I've bought from leather up numerous times, always the right product, right size, shipped right away.
I've bought from leather up numerous times, always the right product, right size, shipped right away.
Looks good but didn't receive the battery harness or the fuses. Also believed it came with a battery.
Found what I wanted for my husband fast and the check out was easy and fast
Found what I wanted for my husband fast and the check out was easy and fast
No better way to shop than on line with Leather up
No better way to shop than on line with Leather up
The leather coat was packaged perfectly so there were no creases in leather and it was in excellent condition. My hubby even remarked how well it was packaged and was very impressed. This is the second leather jacket I purchased for my 26 year old son this Christmas. The first one that came in the mail was of poor quality, stiff, and bunched up in the shipping box. I hesitated to go online for one again, but there were no acceptable options in my area. It was shipped and delivered quickly and Leather Up kept me up to date on that whole process. I am so impressed with this company, I had even sent an email telling them so, before I wrote this review.
Everything I've gotten looks beautiful, fits great, heavy duty and the price is always right
Everything I've gotten looks beautiful, fits great, heavy duty and the price is always right
Thanks for this service. I bought my bag here. The leather is perfect. I can recommend your service to my friends.
Easy enough. Now to see how the "goods" are upon arrival!
Easy enough. Now to see how the "goods" are upon arrival!
Website was easy to navigate. Found exactly what I needed.
Easy to use website. Quick check out. Speedy shipping
Ordered Dec. December 15,2020, received product on December 22,2020. Used their measuring instructions and product was true to size and exactly what the description explained. I would definitely order from them again.
I have made purchases from this company before and I have received my package within 5 to 7 days.
I have made purchases from this company before and I have received my package within 5 2 7 days.
It is a Christmas present it has not been opened yet.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...