LeatherUpReviews 29,914

3.3
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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942
This company does not typically respond to reviews

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35,759 reviews
California
1 review
0 helpful votes
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Wonderful Pair of Gloves For the Money. Wonderful Customer Service.
February 10, 2021
Updated review

Superb Communication and a nice product at a fair price. Bravo

Date of experience: January 11, 2021

Superb Communication and a nice product at a fair price
February 3, 2021
Previous review

Superb Communication and a nice product at a fair price. Bravo

Date of experience: January 4, 2021
Indiana
1 review
0 helpful votes
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Great gloves
February 8, 2021
Updated review

You said my gloves were delivered but they were not delivered to my address.

Date of experience: January 9, 2021

You said my gloves were delivered but they were not...
February 1, 2021
Previous review

You said my gloves were delivered but they were not delivered to my address.

Date of experience: January 2, 2021
Texas
1 review
0 helpful votes
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New Boots a little narrow
February 7, 2021
Updated review

The new supplier for the women's standard motorcycle boot is much narrower than the former model however boot is considerably narrower.
What I found the former supplier was somewhere in china and this supplier is pakistan. Same model.

Date of experience: January 8, 2021

New Boots a little narrow
February 6, 2021
Previous review

The new supplier for the women's standard motorcycle boot is much narrower than the former model however boot is considerably narrower.
What I found the former supplier was somewhere in china and this supplier is pakistan. Same model.

Date of experience: January 7, 2021
Ohio
1 review
0 helpful votes
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Leather with Style
February 6, 2021
Updated review

Always been a pleasure dealing with the LeatherUp website which has excellent quality.

Date of experience: January 7, 2021

So far so good
June 12, 2020
Previous review

So far so good.

Date of experience: April 26, 2020
New York
2 reviews
0 helpful votes
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Awesome!
January 31, 2021
Updated review

I have short arms. This jacket fits perfectly. Is super high quality hide. The stitching is very good.
Overall. I will be recommending this site. To all my biker brethren.

Date of experience: January 1, 2021

Fairly easy to navigate
January 23, 2021
Previous review

Fairly easy to navigate.

Date of experience: December 24, 2020
Rhode Island
1 review
0 helpful votes
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Leather up delivers!
January 30, 2021
Updated review

Worked great on my computer but could not navigate with my tablet!

Date of experience: December 31, 2020

Worked great on my computer but could not navigate...
January 23, 2021
Previous review

Worked great on my computer but could not navigate with my tablet!

Date of experience: December 24, 2020
New York
1 review
0 helpful votes
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Excellent value supplier of quality motorcycle leather apparel
January 29, 2021
Updated review

Excellent merchandise with great associated descriptive detail! Also, fair pricing!
Website needs some work... perhaps a lot of work. Too much bannering and movement in the website. Causes excessive and frustrating loading and refresh issues.
PS - Order arrived on time! Merchandise was as described on the website and of high quality... well constructed and of quality leather material.

Date of experience: December 30, 2020

Excellent merchandise with great associated descriptive...
January 20, 2021
Previous review

Excellent merchandise with great associated descriptive detail! Also, fair pricing!
Website needs some work... perhaps a lot of work. Too much bannering and movement in the website. Causes excessive and frustrating loading and refresh issues.

Date of experience: December 21, 2020
Connecticut
2 reviews
0 helpful votes
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Great buy
January 29, 2021
Updated review

Clear and concise sizing, great prices and website was easy to navigate... Win, win!

Date of experience: December 30, 2020

Clear and concise sizing, great prices and website...
January 22, 2021
Previous review

Clear and concise sizing, great prices and website was easy to navigate... Win, win!

Date of experience: December 23, 2020
Pennsylvania
1 review
0 helpful votes
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Best there is.
January 28, 2021
Updated review

I've bought from leather up numerous times, always the right product, right size, shipped right away.

Date of experience: December 29, 2020

I've bought from leather up numerous times, always...
January 20, 2021
Previous review

I've bought from leather up numerous times, always the right product, right size, shipped right away.

Date of experience: December 21, 2020
Arizona
2 reviews
0 helpful votes
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Heated jacket
January 28, 2021
Updated review

Looks good but didn't receive the battery harness or the fuses. Also believed it came with a battery.

Date of experience: December 29, 2020

Looks good
January 21, 2021
Previous review

Looks good

Date of experience: December 22, 2020
Texas
1 review
0 helpful votes
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Extremely satisfied
January 26, 2021
Updated review

Found what I wanted for my husband fast and the check out was easy and fast

Date of experience: December 27, 2020

Found what I wanted for my husband fast and the check...
January 19, 2021
Previous review

Found what I wanted for my husband fast and the check out was easy and fast

Date of experience: December 20, 2020
Ohio
2 reviews
0 helpful votes
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Flashy shirt
January 25, 2021
Updated review

No better way to shop than on line with Leather up

Date of experience: December 26, 2020

No better way to shop than on line with Leather up
January 18, 2021
Previous review

No better way to shop than on line with Leather up

Date of experience: December 19, 2020
Wisconsin
1 review
0 helpful votes
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Extremely Satisfied Customer
January 25, 2021
Updated review

The leather coat was packaged perfectly so there were no creases in leather and it was in excellent condition. My hubby even remarked how well it was packaged and was very impressed. This is the second leather jacket I purchased for my 26 year old son this Christmas. The first one that came in the mail was of poor quality, stiff, and bunched up in the shipping box. I hesitated to go online for one again, but there were no acceptable options in my area. It was shipped and delivered quickly and Leather Up kept me up to date on that whole process. I am so impressed with this company, I had even sent an email telling them so, before I wrote this review.

Date of experience: December 26, 2020

So far, so good
January 17, 2021
Previous review

So far, so good. Just ordered.

Date of experience: December 18, 2020
Arizona
1 review
0 helpful votes
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Leather goods
January 24, 2021
Updated review

Everything I've gotten looks beautiful, fits great, heavy duty and the price is always right

Date of experience: December 25, 2020

Everything I've gotten looks beautiful, fits great,...
October 27, 2020
Previous review

Everything I've gotten looks beautiful, fits great, heavy duty and the price is always right

Date of experience: September 27, 2020
GB
1 review
0 helpful votes
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Thanks for this service
January 24, 2021

Thanks for this service. I bought my bag here. The leather is perfect. I can recommend your service to my friends.

Date of experience: December 25, 2020
North Carolina
1 review
0 helpful votes
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Easy enough. Now to see how the "goods" are upon arrival!

Date of experience: December 24, 2020

Easy enough..
January 15, 2021
Previous review

Easy enough. Now to see how the "goods" are upon arrival!

Date of experience: December 16, 2020
Pennsylvania
1 review
0 helpful votes
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Excellent all around
May 5, 2021
Updated review

Website was easy to navigate. Found exactly what I needed.

Date of experience: December 23, 2020

Easy to use website
January 15, 2021
Previous review

Easy to use website. Quick check out. Speedy shipping

Date of experience: December 16, 2020
Minnesota
1 review
0 helpful votes
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Wonderful experience
January 22, 2021
Updated review

Ordered Dec. December 15,2020, received product on December 22,2020. Used their measuring instructions and product was true to size and exactly what the description explained. I would definitely order from them again.

Date of experience: December 23, 2020

Very easy to order
January 14, 2021
Previous review

Very easy to order

Date of experience: December 15, 2020
New York
2 reviews
0 helpful votes
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Perfect everyday jacket
January 21, 2021
Updated review

I have made purchases from this company before and I have received my package within 5 to 7 days.

Date of experience: December 22, 2020

I have made purchases from this company before and...
January 11, 2021
Previous review

I have made purchases from this company before and I have received my package within 5 2 7 days.

Date of experience: December 12, 2020
Arkansas
1 review
0 helpful votes
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Christmas present
January 21, 2021
Updated review

It is a Christmas present it has not been opened yet.

Date of experience: December 22, 2020

Great
January 13, 2021
Previous review

Great

Date of experience: December 14, 2020

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States