LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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Easy to navigate website, Vest is great overall. Runs small size up one or two sizes. I used proper measurements and it was still small. Shoulders are wider than I hoped so I'll be shopping for an additional vest with not so wide shoulders. Overall great quality and looks great.
This is the original jacket I wanted back in March but was out of stock. So glad the company notified me when it came back in stock because it is awesome! Love my jacket and delivery was super quick. Thank you for a great shopping experience.
Glad the company got back to me. I really liked this jacket!
I received an email when the size I needed was available.
I received an email when the size I needed was available.
The online ordering process provides a great ease of shopping. Excellent delivery time as well!
Didn't fit was too small measurements were off. I am going to donate it to a ride I am going to on Sept 4th for a woman with brain cancer. Will figure out the correct size and order another.
So far so good. If your measurements are correct for the size I ordered it will be great
I AM VERY SATISFIED. The order placement simple and straight forward. Shipment was on time therefore my overall experience was great. Thank you
Very easy to navigate site purchase was easy and fast
Very easy to navigate site purchase was easy and fast
First time ordering from this company very satisfied will order again
First time ordering from this company very satisfied will order again
Very Good but site kept kicking me back to the previous page
Very Good but site kept kicking me back to the previous page
Easy browsing, selecting of product to review, and return to where you last were. Great prices.
Easy browsing, selecting of product to review, and return to where you last were. Great prices.
Great website and easy to order also the prices are awesome. I will recommend this site to family and friends
Got my orders quicker than I expected. I will be ordering from you again.
Very good so far for a second time order
I really enjoyed finding exactly what I wanted. The only difficult part was the selection was so big I felt like a kid in the candy store.
Always have the gear I need. Price and quality has always been beyond expectations
Outstanding, Love my first Jacket I bought last month and I've been waiting for this one. Can't wait to get it
Outstanding, Love my first Jacket I bought last month and I've been waiting for this one. Can't wait to get it
Great jacket and it was on sale. I love the fit and the quality
Happened to find almost exactly what I was looking for but in the closeout section so i could not resist.
Quick and easy thank you very much will continue shopping
Quick and easy thank you very much will continue shopping
Based on the sizing chart I ordered an XL but found the vest to be too big overall. The side ties were completely tight and the vest was too long with no room to tighten the sides. Sure the L would work but I leave for a 3 week bike trip next week.
Found what I needed quickly and the descriptions and pictures were very good.
Shipment delayed, product quality questionable. Size very small. Not worth the price.
Was looking for a low heeled pair of good riding boots and once again your company did not fail me.
Quick simple and I love what you sell
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members