The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
I measured, I even gave a little extra... but gloves are still too small.
Fast shipping quality merchandise and very easy to install would recommend this product to anyone that is looking for good material
Great website, They have a lot of stuff you need. Always great prices and fast shipping.
Great website, They have a lot of stuff you need. Always great prices and fast shipping.
Wonderful. Easy. Bought from here before and the experience was great
Been waiting 3 months for the restocking
Fit is smaller than your size guide recomended, runs SMALLER
Been waiting 3 months for the restocking
So far, so good…. Very comfortable, a little hard to get on but once they are on your feet they fit like a glove.
Customer service is beyond extraordinary! Taking my orders unavailability to available. Fantastic shout out to Kathy!
Customer service is beyond extraordinary! Taking my orders unavailability to available. Fantastic shout out to Kathy!
Easy to navigate, sizes I need for being a big man. Still a little short. A few more inches and would be perfect
Easy to navigate, sizes I need for being a big man.
Easy to find what I want and get a discount. And the product (boots( fit and are beautiful.
Easy to find what I want and get a discount.
Very easy! I received an email when my jacket was available, I ordered it and received it faster than expected!
Quick service, and nice products. I'm always happy with what I find.
The website was very easy to navigate and made my shopping experience easy.
The website is well made and easy to use. I really appreciate the sizing chart.
Nice site. Good experience. Had exactly what we were looking for.
Nice and quick and easy…………………………………………………………………,,
It was easy and quick and shipped and received within a few days.
Product is inferior to cover we bought a few years ago from Leatherup We have always looked first to leather up and continually recommended it to others.
This cover is disappointing
Nice jacket but too small for size selected, will exchange or choose another outfit
Excellent product. Delivery not as fast as Amazon, but ok.
Easy ordering good prices a fast delivery thank you keep up the good service
Experience rating based on this and previous purchases. Smooth purchase transactions, efficient and effective customer service when issues arise, surprisingly fast delivery time.
Experience rating based on previous purchases. Smooth purchase transactions, efficient and effective customer service when issues arise, surprisingly fast delivery time.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...