LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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Clicking on the sizing charts and having them change after 3 seconds was a bit annoying.
Clicking on the sizing charts and having them change after 3 seconds was a bit annoying.
Quick delivery with no problems. Easy shopping experience
So far, so good. They shirt was shipped quickly and I'm wearing it now. Good quality and fit
Finding the mesh jacket, 10% discount, fast shipping and arrival made my long Saturday motorcycle ride very pleasant and enjoyable. Jacket was perfect and had great airflow in the August heat. Love it
The items are much cheaper. There was several items to choose from. If I had known a little more about buying leather items I would have been better pleased and probably would have gotten the correct size in all items.
The items are much cheaper. There was several items to choose from.
Great prices, easy check-out. Hopefully it will be good quality!
Great prices, easy check-out. Hopefully it will be good quality!
Great selection! The sizes are exactly what you'd expect to get and there's so many styles to choose from
I always had a wonderful experience dealing with leather up.
Love the vest and quick delivery. Will be ordering here soon again.
Very good and helpful and easy to read products.
Great, easy, slight blimish (dime size) on front of vest but hey it's a vest, great price, timely shipping, would recommend. Save $30 online versus buying in sturgis
I received the wrong merchandise, because mistakes happen. I contacted LeatherUp for return label, sent back the wrong stuff, and received my way-cool, super-soft leather jacket real quick. And all is well.
Found exactly what I was looking for AND for a great price!
Great product and fast response! Even with the return for a different size, service was very quick.
It was fine. They offered the vest I was looking for at a reasonable price. I am very pleased with the service.
Easy to order and fast delivery fits well looks and feels great
So many great options to choose from. It was a difficult decision. Will buy again when I need something
Service was great and fast delivery. Would recommend to my friends, good product.
Easy and convenient. Good value. And why the hell do I need to put 50 characters. Stupid $#*! survey when you think everyone should write a book. Good I'm over 50 characters. You happy now?
Yes fast shipment. Great quality. Good Reputation not much I more I can but. Thank you
Love it! Was easy to use the app. My son absolutely loved the jacket and all its features. I liked it even more in person then I did on the website! Will definitely shop from them again. Only downfall was the company they use for their shipping. UPS aren't like they use to be. Otherwise Leathers rocks!
The sizing chart helped, the product fit the first time. So many different sizes from different companies so a 2x may be a 3x from different leather shops.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members