The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Everything was great this time. Order made it too me fast and fit was good.
Great shopping experience My shopping experience was very easy and good, If anyone want a good and easy shopping experience Leather up is the place to go.
I picked up this jacket mainly for the design and for the genuine leather. This product was probably the best option online, as the quality, price, and design is very impressive and hard to match. I found the leather to be durable but also somewhat soft, and VERY comfortable. It felt exactly like an expensive leather couch my parents bought from Italy when I was younger and It felt just as satisfying. I also am in love with the classic and awesome design this jacket offers. The shipping was very convenient and only took three days to reach my house. The only complaint I have is that it was a little big and a little wide for me considering I'm a bit of a small guy, but for the most part, I look forward to waking up and wearing this product as it's my new favorite jacket.
Easy to shop and find my size easy to order on line
Yeah, easy shopping but selection was a little too limited, With me I was looking for a motorcycle shoe with a steel toe and not bulky around the toe
Excellent. Everything I've bought so far has been timely, in good condition. Returns, if needed, are quick and easy. I can't comment on the quality of this product for it is a Christmas present for my husband.
Promised me a 10% discount/would not take the code.
Quick and easy ordered and shipped same day and got a day sooner than expected
Had a little issue getting my size to follow to the check out page other than that it was EZ-PZ. After my order was placed the customer service was better than good! :)
Amazing speedy delivery of high quality products. Delivered in days of the order. Better than expected
Not sure the size will be right, ordered 1/2 size smaller per reviews
Easy to shop online, I received my order quickly, and the product is great
Very quick and fast and easy to use. I plan on buying more products in the future.
Good overall. Web page would not format properly on my Android tablet.
Excellent selections and prices are either spot on or lower than others
Good experience went very smooth with no problems and perfect fit
Great collection and easy to move around the website.
Waiting for this to come back in stock. Great that I was notified it was now available!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...