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LeatherUpReviews 29,913

3.8
How would you rate LeatherUp?
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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
166
value
287
shipping
285
quality
941

Instant Feedback

35,759 reviews
New York
1 review
0 helpful votes
Follow Kimberly B.
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Quality Leather Jacket
November 23, 2021

Quick and easy. I like the variety of options to choose from.

Date of experience: October 24, 2021
Florida
1 review
0 helpful votes
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Very satisfied
November 22, 2021

It was very quick and easy thank you. Will order again in the future

Date of experience: October 23, 2021
Connecticut
1 review
0 helpful votes
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Shopping is great at leatherup you need to try it.
November 21, 2021

Cant rate you yet haven't got order yet be glad rate when I get the leather shirt thank you louroy got what i orderd it is very good like it very much job well done. Thanks

Date of experience: October 22, 2021
Missouri
2 reviews
0 helpful votes
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My bike gear
November 19, 2021
Updated review

I have had a very good experience so far with you guys, and I will be doing more shopping,

Date of experience: October 20, 2021

Very fast and easy
October 31, 2021
Previous review

Very fast and easy

Date of experience: October 1, 2021
Missouri
1 review
0 helpful votes
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Enjoyable
November 19, 2021
Updated review

Great deals i was not even looking to buy anything just saw the deal and could not pass it up

Date of experience: October 20, 2021

Always quick and painless
November 5, 2021
Previous review

Always quick and painless

Date of experience: October 6, 2021
Maryland
1 review
0 helpful votes
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Too easyHahaLoved the selection
November 19, 2021

Loved the selection
Customer service is the best
Delivery by UPS (package almost destroyed)
But products are top notch

Date of experience: October 20, 2021
North Carolina
1 review
0 helpful votes
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I love the products but after having a difficult time with USPS. The customer service was unbelievable. Thank you for all your help. I will order again. Great company?!

Date of experience: October 20, 2021
Arizona
2 reviews
0 helpful votes
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New pants
November 18, 2021

Very quick. Good advice on sizing. I am glad I was told to order one size larger. Otherwise the pants would have been too tight. They fit well.

Date of experience: October 19, 2021
Texas
1 review
0 helpful votes
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I have purchased several types of boots from Lether up and 1 jacket.

The best ever bought. Price, fit and stye!

Thanks,

Mike

Date of experience: October 19, 2021
New York
2 reviews
0 helpful votes
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My go to leather supplier
November 18, 2021

Two thumbs up! Easy site to navigate through. Great selection of quality made garments.

Date of experience: October 19, 2021
California
1 review
0 helpful votes
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Not close enough
November 17, 2021

Too small, and the 12.00 restocking fee sucks also it cost me 30.00 to send it back. But live and learn.

Date of experience: October 18, 2021
Utah
1 review
0 helpful votes
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Getty up.
November 17, 2021

Great products. Faster than believable. Great customer service

Date of experience: October 18, 2021
North Carolina
1 review
0 helpful votes
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Excellent
November 16, 2021

Excellent and no problem with anything and quick..

Date of experience: October 17, 2021
Colorado
1 review
0 helpful votes
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Way more than I bargained!
November 16, 2021

Easy to navigate the website. Great selection and excellent prices. Leather is the real deal. Heavy, high quality. I have about 10 other leather coats but this one takes the cake!

Date of experience: October 17, 2021
Iowa
1 review
0 helpful votes
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Review
November 15, 2021
Updated review

Definetly happy to find you guys, big selection and great prices. Plan 0n being return customer many, many times.

Date of experience: October 16, 2021

Very easy to order from
November 7, 2021
Previous review

Very easy to order from

Date of experience: October 8, 2021
Oregon
1 review
0 helpful votes
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Decent but Far From Perfect
November 14, 2021

Almost everything I wanted to order was "SOLD OUT". And that I had to settle for something other than what I wanted. Personally if an item is not available it should not even be in the website. I was surprised when I found out that part of my order would be Drop Shipped. Not happy about the shipping due to the fact that there was a time frame involved. And that was not met by the SECOND Half of the order.

Date of experience: October 15, 2021
Arizona
4 reviews
0 helpful votes
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The Best!
November 13, 2021

Great prices, well designed web pages (fast & easy browsing). Wanted boots, but none my style!

Date of experience: October 13, 2021
Washington
1 review
0 helpful votes
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Bomb.com
November 12, 2021

I love it! No complaints here. I've shopped with you guys for a Lil while now and I'm always satisfied with whatever I purchase.

Date of experience: October 13, 2021
Arizona
2 reviews
0 helpful votes
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Great jacket and good price
November 11, 2021
Updated review

Good place to shop for good stuff fast and easy they have good stuff to buy for the whole family

Date of experience: October 12, 2021

I like shopping at leather up, they have great stuff...
October 26, 2021
Previous review

I like shopping at leather up, they have great stuff and prices would be shopping here again always.

Date of experience: September 26, 2021
Minnesota
1 review
0 helpful votes
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As advertised, fast shipping
November 11, 2021

Couldnt save account info to set up an account but figured out a way around that

Date of experience: October 12, 2021

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States