business logo of LeatherCult

LeatherCultReviews 1,394

leathercult.com
grunge & punk, casual men, womenAge 26-45
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From the business

Leathercult is revolutionizing fashion by personalizing leather clothing. Our fine craftsmen individually tailor your garment using the measurements or the ready sizing options provided by you. We believe in providing clothing which fits you, using the best quality Leather available.


leathercult.com
USA
Founded in 2000
Clothing item from LeatherCultFashion apparel by LeatherCultMerchandise from LeatherCult clothing lineLeatherCult fashion product

Business Highlights

General

Year Founded: 2000
Target Gender: men, women
Target Age Group: 26-45

Shipping

Shipping Cost: $20
Free Shipping: no
Shipped From: USA

Returns

Return Policy: no returns
Restocking Fees: no
Refund Policy: no returns for refunds

Sustainability

Recycling Program: no

Product

Style: grunge & punk, casual
Body Fit: regular, plus size
Available Sizes: Men's (XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (XS, S, M, L, XL, XXL, XXXL)

Customer Service

Support Channels: email, contact form
Support Email: support@leathercult.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate LeatherCult?
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LeatherCult Reviews Summary

Leathercult has established a strong reputation for high-quality, custom leather products, with many customers praising the precise fit and craftsmanship of their garments. The company’s customer service is frequently highlighted for its responsiveness and support throughout the ordering process. However, some customers have expressed concerns regarding sizing inconsistencies and a lack of flexibility in return or exchange policies, which can lead to disappointment. Overall, while the brand enjoys a loyal customer base due to its quality and service, addressing sizing issues and enhancing return options could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
315
value
251
shipping
254
quality
1,138
This company does not typically respond to reviews

Instant Feedback

3,597 reviews
California
1 review
6 helpful votes
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Biceps too big
December 3, 2021

I order a jacket last month and put in my measurements and noted that I was a woman (it was labeled as a man's jacket). Great looking jacket when it arrived. I checked the measurements when they arrived and all but 1 match, the biceps. Leather cult admitted that they added 4.5 inches to my measurement of the bicep area. What I received was a leather jacket with baggy arms, Looks like I'm a kid wearing my dads jacket in that area. They offered me a $15 gift certificate to reorder the jacket.
$15 in leather cult money is unacceptable. Why should I have to shell out another $180 plus tax (minus 15 lol) because they added inches to my measurement without informing me? Doesn't seem right. I wrote back and hope they will make things write in an adequate fashion. It's one thing if my measurements were off, but for them to admit that they added to one of my measurements without telling me?

It will cost me $75 to have a leather alteration made here in the Los Angeles area, and I hope they will cover that or send me a new jacket.

Fingers crossed that leather cult customer service will match the beauty of the jacket. Stay tuned for an update.

Thanks
Jeanette Aguilar

Date of experience: December 3, 2021
Virginia
1 review
0 helpful votes
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Satisfied
December 2, 2021

The experience and product was great! I just chose the wrong size. I recommend you send in your measurements.

Date of experience: December 2, 2021
California
1 review
0 helpful votes
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Great Quality
December 2, 2021

I BOUGHT THIS JACKET FOR MY WIFE AND SHE IS VERY HAPPY WITH THE QUALITY AS WELL AM I. WILL BE DOING MORE BUSINESS. THANK YOU FOR A QUALITY PRODUCT..

Date of experience: December 2, 2021
California
1 review
0 helpful votes
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December 1, 2021

...

Date of experience: December 1, 2021
Portugal
1 review
0 helpful votes
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Muito bom
November 30, 2021

Ótima, o produto veio com as medidas perfeitas, recomendo

Date of experience: November 30, 2021
Georgia
1 review
0 helpful votes
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Elvis 68' Comeback Special Leather Outfit
November 28, 2021

Hi there, I recieved my outfit and it is awesome and fits perfectly! Fast shipping and great communication! Happy Holidays!

Date of experience: November 28, 2021
GB
1 review
0 helpful votes
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Exceptional
November 27, 2021

The experience from start to finish was exceptional - thank you.

Date of experience: November 27, 2021
Spain
1 review
0 helpful votes
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Leather jeans delivered on htime and exactly as ordered
November 26, 2021
Updated review

The measuring guide is good snd easy to follow. The jeans were made exactly to the submitted measurements. The order arrived on time with excellent tracking. The only downside was that we had to pay €28 duty/tax to DHL before delivery; the website should make it clear that there may be these additional costs.

Date of experience: November 26, 2021

Very complex payment page
December 5, 2021
Previous review

Very complex payment page.

Date of experience: November 5, 2021
Utah
3 reviews
0 helpful votes
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Excellency and perfection
November 23, 2021

Amazing experience, nice communication. Excellent price affordable,

Date of experience: November 23, 2021
Delaware
1 review
0 helpful votes
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Daniel Craig Blazer
November 23, 2021

Website didn't adequately explain your business model.

Date of experience: November 23, 2021
Alabama
1 review
0 helpful votes
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Qualify Control Lacking
November 22, 2021

Product arrived with visible drip marks all over jacket but mostly on the shoulder sleeve of one arm. Even though I purchased a jacket that had supposedly been thrown a wash and wax process, but I ended up having to clean and reconditioned my jacket before I was willing to wear it out of the house. I already typed a lengthy review and don't want to repeat it.

Date of experience: November 22, 2021
GB
1 review
0 helpful votes
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Leather beige jacket
November 22, 2021

Brilliant just what I wanted thank you got many admirers and questions about where I got it from

Date of experience: November 22, 2021
California
1 review
0 helpful votes
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Excellent jacket
November 19, 2021

I love that I was able to custom order 2 jackets. They sent one, requesting if it was the proper fit, before they started the second jacket. I requested one minor change, which they responded immediately. I am looking forward to the second jacket/ vest.

Date of experience: November 19, 2021
Germany
11 reviews
13 helpful votes
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I love leather things because it's the softest material as I think. Moreover, it looks very prestigious, because leather is a great indicator of your wealth. Of course, I write about natural leather. I got used to buy leather things because I can't bring accessories and handbags which aren't consist of leather. In my opinion, all people must strive for the life when they wear only leather things. This service amazed me by the assortment provided here, there is a big variety of various things made from leather. I wish I could find this service earlier when I didn't have any idea where to buy leather things.

Date of experience: November 19, 2021
New Mexico
1 review
0 helpful votes
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Dean
November 18, 2021

Overall a good experience. Fast production time and shipping.

Date of experience: November 18, 2021
Georgia
1 review
0 helpful votes
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Easy to work with and would buy from again.
November 18, 2021

I found the search and ordering process user-friendly. Would shop w/ them again.

Date of experience: November 18, 2021
Colorado
1 review
0 helpful votes
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Happy
November 17, 2021

Jacket purchased is Brad Pitt "Legends of The Fall" in Spanish brown. Nice coat. More detail inside than expected. Fits well, looks great and smells wonderful.

Date of experience: November 17, 2021
Illinois
1 review
0 helpful votes
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Beautiful workmanship
November 16, 2021

Beautiful workmanship. Pants look good and are very comfortable. Only quibble is they are a little loose in spite of my best effort‘s to measure correctly

Date of experience: November 16, 2021
California
1 review
0 helpful votes
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IN LOVEEEEE!
November 15, 2021

Amazing quality made perfect for me! Quick delivery and wonderful service.

Date of experience: November 15, 2021
Michigan
1 review
0 helpful votes
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Thumbs Up
November 15, 2021

Good but not enough sample to choose. Not unlike the advanced selection that you have when placing an ordered. I hope the $20 will be deducted to the jacket that I have purchased.

Date of experience: November 15, 2021