Leathercult is revolutionizing fashion by personalizing leather clothing. Our fine craftsmen individually tailor your garment using the measurements or the ready sizing options provided by you. We believe in providing clothing which fits you, using the best quality Leather available.
Leathercult has established a strong reputation for high-quality, custom leather products, with many customers praising the precise fit and craftsmanship of their garments. The company’s customer service is frequently highlighted for its responsiveness and support throughout the ordering process. However, some customers have expressed concerns regarding sizing inconsistencies and a lack of flexibility in return or exchange policies, which can lead to disappointment. Overall, while the brand enjoys a loyal customer base due to its quality and service, addressing sizing issues and enhancing return options could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I order a jacket last month and put in my measurements and noted that I was a woman (it was labeled as a man's jacket). Great looking jacket when it arrived. I checked the measurements when they arrived and all but 1 match, the biceps. Leather cult admitted that they added 4.5 inches to my measurement of the bicep area. What I received was a leather jacket with baggy arms, Looks like I'm a kid wearing my dads jacket in that area. They offered me a $15 gift certificate to reorder the jacket.
$15 in leather cult money is unacceptable. Why should I have to shell out another $180 plus tax (minus 15 lol) because they added inches to my measurement without informing me? Doesn't seem right. I wrote back and hope they will make things write in an adequate fashion. It's one thing if my measurements were off, but for them to admit that they added to one of my measurements without telling me?
It will cost me $75 to have a leather alteration made here in the Los Angeles area, and I hope they will cover that or send me a new jacket.
Fingers crossed that leather cult customer service will match the beauty of the jacket. Stay tuned for an update.
Thanks
Jeanette Aguilar
I BOUGHT THIS JACKET FOR MY WIFE AND SHE IS VERY HAPPY WITH THE QUALITY AS WELL AM I. WILL BE DOING MORE BUSINESS. THANK YOU FOR A QUALITY PRODUCT..
...
Hi there, I recieved my outfit and it is awesome and fits perfectly! Fast shipping and great communication! Happy Holidays!
The experience from start to finish was exceptional - thank you.
The measuring guide is good snd easy to follow. The jeans were made exactly to the submitted measurements. The order arrived on time with excellent tracking. The only downside was that we had to pay €28 duty/tax to DHL before delivery; the website should make it clear that there may be these additional costs.
Amazing experience, nice communication. Excellent price affordable,
Website didn't adequately explain your business model.
Product arrived with visible drip marks all over jacket but mostly on the shoulder sleeve of one arm. Even though I purchased a jacket that had supposedly been thrown a wash and wax process, but I ended up having to clean and reconditioned my jacket before I was willing to wear it out of the house. I already typed a lengthy review and don't want to repeat it.
Brilliant just what I wanted thank you got many admirers and questions about where I got it from
I love that I was able to custom order 2 jackets. They sent one, requesting if it was the proper fit, before they started the second jacket. I requested one minor change, which they responded immediately. I am looking forward to the second jacket/ vest.
I love leather things because it's the softest material as I think. Moreover, it looks very prestigious, because leather is a great indicator of your wealth. Of course, I write about natural leather. I got used to buy leather things because I can't bring accessories and handbags which aren't consist of leather. In my opinion, all people must strive for the life when they wear only leather things. This service amazed me by the assortment provided here, there is a big variety of various things made from leather. I wish I could find this service earlier when I didn't have any idea where to buy leather things.
I found the search and ordering process user-friendly. Would shop w/ them again.
Jacket purchased is Brad Pitt "Legends of The Fall" in Spanish brown. Nice coat. More detail inside than expected. Fits well, looks great and smells wonderful.
Beautiful workmanship. Pants look good and are very comfortable. Only quibble is they are a little loose in spite of my best effort‘s to measure correctly
Amazing quality made perfect for me! Quick delivery and wonderful service.
Good but not enough sample to choose. Not unlike the advanced selection that you have when placing an ordered. I hope the $20 will be deducted to the jacket that I have purchased.
Answer: Definitely not. There are no refunds or exchanges from this company.
Answer: Leather Cult in their website states they are in India. Their UNHELPFUL customer service is certainly from there.