Norwalk, CT 06854, US
My items came very quickly and were of very good quality. My son loved everything. I was VERY happy with the customer service as well. Thanks for making buying online so easy. I will order from here again!!
Items run very small -- that should have been stated on the order form. Items seem to be of good quality. I would like to know if they can be returned.
3 days late but it's all good, I had bad weather in my state so I guess that 3 days ain't all that bad.
It took long for my stick parts order to reach me, but the quality of the gear was certainly worth waiting for.
Exactly what I ordered and came so quickly ! I am thrilled my son who is trying lacrosse for the first time can use this starter set for the season. Great price too
I believe I ordered the wrong size. I have since re ordered a size small and they fit fine. I still have to return the incorrect sized ones.
Great selection of products. Great prices, I can always find a coupon. Orders are always shipped quickly. Very pleased with Lax.com.
Excellent, fast shipping, great site, and the coupons are amazing, overall one of the best sites to buy gear from.
The service provided by lax.com has always been unparalleled in my opinion. They offer fast shipping and quality customer care. I have loved all of my products from lax.com, and will use them again in the future
FedEx delivered to the wrong house but I managed to get them and the website was a bit slow but the guest account idea is really goos
Will definitely buy from Lax.com again! We have bought from them before and always had great customer service and fast shipment!
I called 3 times last week and did not receive help. I am a very frequent customer and am upset because i am not able to check out using my rewards account anymore. Had to place this order as a guest and miss out on 120 rewards points.
I ordered my son's starter Lacrosse kit with the standard free shipping on the morning of Dec 20th and it was delivered Dec 22nd at 11 am! Considering I am in San Diego and it was coming from Connecticut, during the holiday crunch, I was really impressed! Or package was wrongly delivered by UPS to our neighbor several houses down. Unaware of the mistake, I contacted LAX.com customer service at 9 pm their time and informed them UPS said it was delivered but I did not receive it. LAX.com responded 8 am their time the next morning, which was a Saturday on Christmas Eve Eve. I was blown away! They started a claim with UPS right away until eventually my neighbor brought the package later that night.
I shopped around a fair amount and their price was the best. We are fairly new to Lacrosse so I am not familiar with all the gear/brands but all the equipment appears to be quality products. It even came with a free mouth guard and lip balm! ;-D
Was really pleased with my experience. Thanks LAX.com!
:)placed an order last minute for Christmas... what was in stock I rec'd quickly. We are waiting for 2nd half of delivery due at the beginning of June.
terribly slow shipping. I would NEVER recommend this place. Stay away, you have been warned. Over priced
Had a very bad experience with customer service. They were unable to properly answer my question regarding the product and did not make an effort to find someone that knew. Also I tried to return an item and made the condition of my item clear, but they rejected it after I spent money shipping it over. Not good service and not professional
False advertising. At the top of the website it says free shipping for orders over $99. After ordering over $200 worth, I was charged more than $17 for shipping. They hide restrictions to shipping fees. Won't use this site ever again.