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Christopher H.

Contributor Level

Total Points
82

1 Review by Christopher

  • Lax.com

12/30/17

I ordered my son's starter Lacrosse kit with the standard free shipping on the morning of Dec 20th and it was delivered Dec 22nd at 11 am! Considering I am in San Diego and it was coming from Connecticut, during the holiday crunch, I was really impressed! Or package was wrongly delivered by UPS to our neighbor several houses down. Unaware of the mistake, I contacted LAX.com customer service at 9 pm their time and informed them UPS said it was delivered but I did not receive it. LAX.com responded 8 am their time the next morning, which was a Saturday on Christmas Eve Eve. I was blown away! They started a claim with UPS right away until eventually my neighbor brought the package later that night.

I shopped around a fair amount and their price was the best. We are fairly new to Lacrosse so I am not familiar with all the gear/brands but all the equipment appears to be quality products. It even came with a free mouth guard and lip balm!;-D

Was really pleased with my experience. Thanks LAX.com!

Christopher Has Earned 2 Votes

Christopher H.'s review of Lax.com earned 2 Very Helpful votes

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