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LawnMowingOnline Reviews Summary
The company has garnered a mixed reputation among customers, with positive feedback highlighting the convenience and affordability of its lawn care services, as well as the quality of work performed by contractors. Many users appreciate the platform's ease of use and flexibility, particularly for those with unpredictable schedules. However, significant concerns arise regarding service reliability, with numerous reports of contractors failing to show up and difficulties in obtaining refunds or support. Overall, while the service has potential, issues with dependability and communication need to be addressed to enhance customer satisfaction and trust.
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My contractor showed up on time and was very friendly and professional. The job was done well and I will absolutely hire again!
Exceptional work. The lawn looks better than it has in a long time. I'm very happy that the contractor didn't cut into the adjacent flower bed. That's the sign of a quality worker.
The lawn is neat. Other services I had hired
Were inefficient and ineffective, but LawnMowingOnline was unlike the rest!
The lawn mower guy did a pretty awesome job today. My lawn hasn't looked this nice in a long time! Thank you, I look forward to using your service again.
Superb work done on my yard! Would recommend to friends and neighbors. Definitely willing to hire again and again.
Went above and beyond what I expected them to do. They were very courteous and did a fantastic job. I would use this service again in a heartbeat and recommend it to all my friends
After placing my lawn mowing order I wasn't sure what to expect from this website I'd heard of, but I was blown away! I have just over an acre of grass in my yard, and mowing it is not something I look forward to at all, therefore I usually let the experts handle such a daunting task. LawnMowingOnline.com was proficient and it was so simple to place my order online. I got home from work one afternoon and saw that they had been there did such a wonderful job on my lawn, they've created a customer for life! Thank you for your hard work and proficiency LawnMowingOnline!
Quick and efficient service. Did a wonderful job and the website is so easy to use! They were professional and did the job exactly how I needed it done.
Impeccable service! I would definitely advocate this company to friends and family. They were professional, agile, and thorough. I was able to have someone out the day after booking an appointment. I'd give them 10 stars, if it was allowed!
LawnMowingOnline.com provides quality service that is fast and dependable at an amazingly low price! They do a wonderful job and are courteous. I highly recommend them!
Really appreciated how easy it was to book my lawn mowing job online, and job was well done. Love the reliability of using LawnMowingOnline.com.
I've never met such a nice contractor before! He did a wonderful job, even when I had asked for it last minute. I'm satisfied.
I found a lawn mowing service that is absolutely amazing. Their work ethic, honesty and politeness couldn't be better. The price for the work is better than perfect! Most services are a little outrageous these days, but not this one. They really make their customers very happy.
I was very impressed with the work that was done to my lawn. Very professional and my lawn was taken care of in a timely manner. I definitely recommend this company for your lawn services!
This company has charged me cancellation fees after providing NO SERVICE and NO CONFIRMATION. When a dispute was created, they threatened to put $ 15 for collection and have me pay their lawyer fees. Stay away.
The online scheduling and payment makes maintaining my lawn as easy as checking my email and the next day service allows me to enjoy my yard at any time I want. Out of the 7 times I have used LawnMowingOnline.com I have received prompt service each time from professionals with an eye for detail and the drive to please. Plus, it is significantly cheaper than my old service. Professionalism, reliability, and affordability makes this the best mowing service ever!
Very happy with the results. Saved me so much time and they did amazing work. I'll be using them from now on! Definitely recommend!
Love that this is next day, quality service for a very reasonable rate. We used LawnMowingOnline for every cut this year and will continue to use them in the future.
I have been a loyal customer for years but recently they changed EVERYTHING! Their service is now "bids" so you have to negotiate every single time you want your lawn mowed. If you have unreasonable bid offers and cancel, you are charged $15. I cancelled 3 days after my payment ans was charged this fee even though theinew ridiculous policy states after 2 days you aren't charged. I will never use this service again. Treating loyal clients like trash will get you nowhere!
Customer agreed to be charged $15 early cancellation fee. Fee is in 3 locations: TOS that all customers must agree to before ordering, the FAQs, and on the cancellation page the customer read and agreed to before cancelling.
http://www.lawnmowingonline.com/kb/faqs#q24
24. I placed a order and quickly cancelled and was charged a $15 fee, what was the fee for?
A: Cancellation fees are very common in service industry type businesses. Doctors, dentists, hair salons, moving companies and many other businesses charge fees if a appointment is cancelled within a certain time frame of when the service is being provided. So we adopted the same polices that those businesses do. If a person schedules services and cancels within 2 business days of the order being placed LawnMowingOnline reserves the right to charge a $15 fee. The policy has worked exactly as expected, more orders are getting accepted and mowed and fewer orders are being cancelled. Avoiding this fee is simple, just do not cancel within 2 business days of scheduling service. For example, if you order May 1st for mowing on May 2nd, do not cancel on May 1st, May 2nd (1 day) or May 3rd (2 days). The order can be cancelled on May 4th (3 days since May 1st) and there will be no fee. Of course by then the order will likely be accepted by a contractor and already mowed so there would no longer be any reason to cancel.
To make sure every customer knows about the cancellation fee it is listed in 2 places. It is listed on the Terms of Service page that all customers agree to before placing an order and the cancellation fee is explained in bold text and underlined on the cancellation page that all customers must fill out to cancel an order.
From the business
Order $19 Lawn Mowing Services Online in Atlanta, Austin, Baltimore, Birmingham, Charlotte, Cincinnati, Cleveland, Columbia SC, Chicago, Columbus, Dallas, Denver, Houston, Los Angeles, Louisville, Memphis, Miami, Nashville, New York, Oklahoma City, Phi...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Customer agreed to be charged $15 early cancellation fee. Fee is in 3 locations: TOS that all customers must agree to before ordering, the FAQs, and on the cancellation page the customer read and agreed to before cancelling.
http://www.lawnmowingonline.com/kb/faqs#q24
24. I placed a order and quickly cancelled and was charged a $15 fee, what was the fee for?
A: Cancellation fees are very common in service industry type businesses. Doctors, dentists, hair salons, moving companies and many other businesses charge fees if a appointment is cancelled within a certain time frame of when the service is being provided. So we adopted the same polices that those businesses do. If a person schedules services and cancels within 2 business days of the order being placed LawnMowingOnline reserves the right to charge a $15 fee. The policy has worked exactly as expected, more orders are getting accepted and mowed and fewer orders are being cancelled. Avoiding this fee is simple, just do not cancel within 2 business days of scheduling service. For example, if you order May 1st for mowing on May 2nd, do not cancel on May 1st, May 2nd (1 day) or May 3rd (2 days). The order can be cancelled on May 4th (3 days since May 1st) and there will be no fee. Of course by then the order will likely be accepted by a contractor and already mowed so there would no longer be any reason to cancel.
To make sure every customer knows about the cancellation fee it is listed in 2 places. It is listed on the Terms of Service page that all customers agree to before placing an order and the cancellation fee is explained in bold text and underlined on the cancellation page that all customers must fill out to cancel an order.