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LawDepotReviews 2,074

4.4

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From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.


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LawDepot Reviews Summary

The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.

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GB
1 review
4 helpful votes
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I tried their "Free" offer and it didn't work so I never actually used their service. Months later they are still deducting from my account. I am trying to get a refund but by all accounts you cannot cease their deductions. This is a total scam and avoid this company. If they do not refund me I will be going to the financial ombudsman and then the media to expose the trap. BUYER BEWARE. Oh and don't believe the responses to the reviews. It is a shame because the concept is good - I personally don't mind paying for their service but if is too difficult to use then I do not expect to be charged. I will submit another review to let you all know the outcome.

Date of experience: March 23, 2013
GB
1 review
9 helpful votes
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They are operating a 'con' once you buy something from them they start taking your money each month, they never let you know when it start and when they take monthly subscriptions and when you try to get your manoey back they won't refund your money - buyer beware,
The use their purchasing process to trap you into a subscription - there must be thousands of people and companies who atre paying their subscriptions without knowing that they signed up for a subscription.

Date of experience: November 21, 2012
Canada
1 review
2 helpful votes
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I had a very good experience with LawDepot. I found their chat to be very helpful and quick when I wanted to ask questions. I needed a few residential leases and I was able to get them right away. No problems at all.

Date of experience: October 10, 2012
New Jersey
1 review
8 helpful votes
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Financially a nightmare, although the Roommate Agreement was fine. They are nice on the phone (Canadians) but can't seem to stop charging me for a subscription I did not intend to opt into. Called them within 20 minutes of accidental click, they sympathized and arranged a refund. Fine. But 4 months later I am being charged again and after calling them I contacted my bank to cancel the debit card (and get another one with a new number so they can't access it). Just BE REALLY CAREFUL and move slowly during the one-time purchase/free week-long trial opt-in and read carefully before clicking. They act like it isn't one, but their aggressive, wordy "free" thingy has scam all over it... and even at the supervisor level they don't seem to be able to fully cancel taking your money.

Date of experience: August 28, 2012