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LawDepotReviews 2,204

4.5

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From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.


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LawDepot Reviews Summary

The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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Illinois
2 reviews
0 helpful votes
Follow Terri V.
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Easy to use!
May 10, 2025

Easy to use! Affordable, all inclusive for my future needs! GREAT site!

Date of experience: April 30, 2025
Divine G. — LawDepot Rep
7 months ago

Hello Terri,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Oregon
1 review
1 helpful vote
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Have used it previously and came back to sign up and use it again so that should tell you something.

Date of experience: April 30, 2025
Divine G. — LawDepot Rep
7 months ago

Hello Pam,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Florida
1 review
0 helpful votes
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Seems accurate, still learning about the service. Let's see more in the future.

Date of experience: April 30, 2025
Divine G. — LawDepot Rep
7 months ago

Hello David,

We appreciate the review. If you need assistance, please contact Customer Support.

Regards,

Divine
Customer Support

Florida
1 review
0 helpful votes
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Straightforward, easy to understand, and complete. Highly recommended.

Date of experience: April 30, 2025
Divine G. — LawDepot Rep
7 months ago

Hello Richard,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Texas
1 review
0 helpful votes
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Everything has been so easy to do which is much appreciated. Thank you

Date of experience: April 29, 2025
Divine G. — LawDepot Rep
8 months ago

Hello Kyle,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Texas
1 review
0 helpful votes
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Because this is confusing, I paid for something I didn't need. Like the quick claim deed. The other types of deeds wasn't exposed until I paid 41.00 for something I can't use. But other than that it was good.

Date of experience: April 29, 2025
Divine G. — LawDepot Rep
8 months ago

Hello Margaret,

We apologize for the confusion. Our website is built as a do-it-yourself platform to give customers the flexibility and control to choose what best suits their needs. We do our best to keep everything clear and transparent—from our Terms of Use to the details provided during the process—so you can feel confident in your decisions. Since everything is user-driven, customers are responsible for the choices and purchases made through their account. If you need clarification regarding your account, please feel free to contact Customer Support.

Regards,

Divine
Customer Support

VI
1 review
0 helpful votes
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I am always satisfied with your service that why I come back over and over.

Date of experience: April 29, 2025
Divine G. — LawDepot Rep
8 months ago

Hello Adam,

We appreciate the review. Thank you for being one of our loyal customers.

Regards,

Divine
Customer Support

Ohio
1 review
0 helpful votes
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Easy to use hopefully won't need to use this often thanks I will let you know how it goes

Date of experience: April 28, 2025
Divine G. — LawDepot Rep
8 months ago

Hello Catherine,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Bulgaria
1 review
0 helpful votes
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Easy to use and very helpful for creating legal lawful documents. Speaking of documents, law depot has a massive library of documents to choose from.

They offer fair and competitive prices for the services they offer. They do not try to take advantage of their customers.

Date of experience: April 26, 2025
Divine G. — LawDepot Rep
8 months ago

Hello Jay,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

South Carolina
1 review
0 helpful votes
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Very convenient to use to get forms not commonly used.
Thank you

Date of experience: April 25, 2025
Divine G. — LawDepot Rep
8 months ago

Hello Joshua,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Idaho
1 review
0 helpful votes
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Asking for my rating now is premature. I have not received completed form or instructions to implement the trust.

Date of experience: April 25, 2025
Divine G. — LawDepot Rep
8 months ago

Hello Kelly,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Wyoming
1 review
0 helpful votes
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I like the way my documents are tailored to my home state. Very easy to put in the information and it looks very professional.

Date of experience: April 24, 2025
Divine G. — LawDepot Rep
8 months ago

Hello Edward,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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It had stated it was a free prenuptial agreement and I am being charged. Perhaps put msg at the beginning and not the end te costs. Thanks

Date of experience: April 24, 2025
Divine G. — LawDepot Rep
8 months ago

Hello Cath,

We’re sorry for any confusion. Our website clearly outlines that we offer a one-week Free Trial, which can be cancelled at any time within the 7-day period. Based on our records, it appears you opted to purchase your document upfront rather than using the free trial option. Please note that the subscription selection appears at the end of the document process, as we want users to have the opportunity to complete the document first and determine whether it suits their needs before making a commitment.

We hope that clarifies everything.

Regards,

Divine
Customer Support

New York
1 review
0 helpful votes
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I like the application but did not know how to navigate when I wanted to go back to the line where I wanted to change. If I could read the lease and click on the line in the lease to bring me back to the input it would have been helpful.

Date of experience: April 24, 2025
Divine G. — LawDepot Rep
8 months ago

Hello Sharon,

We are sorry to hear that you found our site challenging to navigate. If you need assistance, please call Customer Support at 1-855-231-8424 Monday through Friday, 8 a.m. to 7 p.m. ET.

Regards,

Divine
Customer Support

Pennsylvania
1 review
0 helpful votes
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Somewhat confusing
May 4, 2025

Somewhat confusing. I don't want to add anything else. But required to.

Date of experience: April 24, 2025
Divine G. — LawDepot Rep
8 months ago

Hello Angela,

We are sorry to hear that you found our site confusing. If you need assistance, please call Customer Support at 1-855-231-8424 Monday through Friday, 8 a.m. to 7 p.m. ET.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
Follow Rach V.
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Simple and easy to use
Leaves room for different options
Thanks

Date of experience: April 23, 2025
Divine G. — LawDepot Rep
8 months ago

Hello Rach,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Texas
1 review
0 helpful votes
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Great experience with this site, always here to perform beyond my expectations.

Date of experience: April 23, 2025
Divine G. — LawDepot Rep
8 months ago

Hello Zachary,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Texas
1 review
0 helpful votes
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This website is great
May 3, 2025

This website is great - several important legal documents which are easy to use and very professional

Date of experience: April 23, 2025
Divine G. — LawDepot Rep
8 months ago

Hello Elijah,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Colorado
1 review
0 helpful votes
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My experience with Law Depot has been excellent, so far. The templates are very easy to use.

Date of experience: April 23, 2025
Divine G. — LawDepot Rep
8 months ago

Hello Andrea,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Massachusetts
1 review
0 helpful votes
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I need to make changes to the terms (to backdate) and I'm not yet sure I even can make those changes although I've already paid.

Date of experience: April 22, 2025
Divine G. — LawDepot Rep
8 months ago

Hello Rob,

Thank you for your review! While most of our contracts cannot be backdated through the standard process, you do have the option to manually edit the date by accessing the document in the Editor. Please keep in mind that any changes made manually are your responsibility, and we recommend reviewing them carefully, as we cannot guarantee the legal accuracy once edits are made outside the guided process.

We appreciate your feedback and thank you for using our site.

Regards,

Divine
Customer Support