On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
LASER is Australia’s home-grown tech brand (est. 1987) creating everyday electronics that are reliable, great value, and easy to use.
Our range spans audio, home entertainment, smart home, power, and IT accessories—designed in Sydney with local warehousing, fast fulfilment, and responsive customer support.
We partner with leading retailers, online marketplaces, and industry resellers nationwide, backing every product with warranties, rigorous compliance, and a commitment to sustainability. With over 35 years of experience and established teams in Australia, Hong Kong, and China, we bring new technology to customers quickly and responsibly.
Agile and innovative, we stay ahead of emerging trends, tailoring solutions to meet diverse needs. From concept to completion, we focus on quality, service, and tech that works—whether enhancing homes, empowering workspaces, or making life on the go easier, all with a trusted Australian name.
Laser Co Reviews Summary
Laser Co has a rating of 4.6 stars from 676 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and shopping experience. Laser Co ranks 9th among Electronics sites.
Instant Feedback
We monitor reviews for authenticity
The product says it's a "clock radio" but it doesn't have a radio,
Well priced. Easy to order. Lower price than in stores with gifts attached also.
Good quality products for a lower cost. Used this company products for a long time.
Thank you so much, Samantha, for your continued support and kind words. It’s wonderful to hear that you value our combination of quality, pricing, and special gifts — we truly appreciate customers like you who make our work so rewarding. Looking forward to serving you for many years to come!
Would be good if you gave codes on web page.
Also a guideline in info of prices if you buy more.
I like how the cart is saved. Did not know you had a shop online.
Thanks
Very fast postage, product as described fir a good price, very happy.
Thank you so much, Kate, for taking the time to share your experience. We're delighted to hear the product met your expectations and arrived quickly. Your happiness is our top priority, and we look forward to serving you again soon!
Received items in good condition and within specified time frame.
Hi Bruce, thank you for taking the time to share your positive experience. We're delighted your items arrived in perfect condition and on time, and we look forward to supporting you again soon!
I went via Laser Co directly because of the extra warranty period. Postage was super fast & the product was easy to install & is so far working exactly as advertised.
Hi LC, thank you so much for your 5-star review! We’re delighted to hear that shopping directly with us gave you peace of mind with the extra warranty, and that your order arrived quickly and was easy to set up. It’s great to know the product is working exactly as expected. We truly appreciate your support and look forward to helping you again in the future.
Jhggiokmngfxcbnmlkugfdswsftyj, lougvcsaazxdtbbhum, lo
Hi Colin, thank you for the 5-star rating! We really appreciate your support and are glad you chose Laser. If you’d like to share more about your experience, we’d love to hear it — but in the meantime, thanks again for trusting us.
It was delivered quickly and without any problems or issues
Hi Manuel, thank you for your 5-star review! We’re so glad your order arrived quickly and smoothly. It’s great to know you found us online and that we could offer you a great price. We appreciate your support and hope you enjoy your purchase!
Fast and free delivery.
Simple to set up and works well...
Thanks for the 5 stars, Max! We’re thrilled you’re happy with your Laser purchase and really appreciate your support.
Pretty straight forward placing the order.
Let's see how delivery and product quality turn out.
The first few times I attempted they were unhelpful but the person I got on my last attempt were very helpful and I finally got them Thank you very much
Thanks for your feedback, Katrina. We’re sorry your first experiences with support weren’t as helpful as they should have been, but we’re really glad our team was able to turn it around and get your replacement sorted. We appreciate your patience and the chance to make things right.
Only issue is that it was left outside the gate and I sent a message to put inside. But all good.
Thanks for the feedback, Anthony! We’ll keep working with our delivery partners to improve drop-off instructions, and we’re glad everything else went smoothly.
Good support from Laser Co staff before purchase, easy process to order product
Thank you so much, Martin, for your kind words and for taking the time to share your experience. We’re thrilled to hear our team provided the support you needed and made the ordering process easy. Your satisfaction is truly appreciated, and we look forward to serving you again!
Hello
I recently purchased a charging cable order number #8230.
I no longer require this item and wish to send back and receive a refund. The box has never been open and original tape still sealed. How do I go about this?
Thanks Nick
Hi Nick, thank you for reaching out with your request to return the unopened charging cable. Please contact our customer service team via email or phone to initiate the return process and we'll be happy to assist you with your refund. We appreciate your feedback and look forward to helping you with any future needs.
Have been purchasing different items for years. Smart lighting, smart cameras, power banks etc. never had an issue and quality is always great
Luke, thank you so much for your continued trust and support over the years. We're thrilled to hear that our products consistently meet your expectations, and we're committed to maintaining that quality for everything you need. It means a lot to have customers like you who value reliability and excellence.
Was looking for a new Bluray DVD player as my old one recently died. I ordered the Laser brand player online and the shopping experience was quick and smooth with no fuss. I received the player a few days later. The machine itself had a small footprint about half the size of my old player. This was a very nice surprise as I had thought it might have been larger. It is also light in weight - another plus. Watched my first movie with no problems at all. The machine's menus are easy to navigate. I am very happy with this purchase and the great service that I received from Laser. 😊
Thank you so much for sharing your experience, Raymond! We're thrilled to hear the Bluray player has been a perfect fit for your needs and that you enjoyed a smooth shopping experience—we always aim to make things easy and enjoyable. If you ever have any questions or need assistance, don’t hesitate to reach out.
Was ok I thought this was a laser branded Bluetooth earphone set it wasn't. Sound quality and connectivity isn't great.
David, thank you for sharing your honest feedback. We understand actions speak louder than expectations and truly value your insights since they help us improve both product quality and shopping experiences. Hope to provide you a better experience next time.
Order was secure and dispatch took no time, delivery time was super fast.
Alioshara, thank you for highlighting the quick dispatch and fast delivery! We're thrilled to hear your order arrived swiftly and securely—you can always count on us for reliable service made just for you.
Great online shopping experience, trusted and feeling secure and shop.
Fast delivery and easy ordering. Plenty of options to choose from.
Thank you so much, Tamra! We're thrilled to hear you found the ordering process easy and delivery quick. Your feedback motivates us to continue offering a fantastic selection and excellent service!
This product works well with my HP laptop. It actually does charge it. It is lighter and more compact than other portable laptop chargers out there. Definitely a much better price. And postage was very fast. Great transaction.
Thank you, Nadine, for sharing your positive experience with the portable charger. We're delighted to hear it meets your expectations for both performance and convenience. Your kind words and feedback truly encourage us to keep delivering great products and service.
Easy t o use website speedy delivery. Great customer service.
Thank you so much, Douglas, for your kind words! We're thrilled to hear that our website and customer service made your experience easy and smooth. We’re here to help anytime!
The website was easy to navigate. I found the product I was looking for and quickly purchased it. I was concerned there would be a lag in delivery as I live in Canada but within a week, my product was at my door! Very pleased with the friendliness, professionalism and quick response that this company gives all of its customers. I will definitely keep them in mind for future purchases.
Carol, it’s wonderful to hear how smoothly everything went from browsing to quick delivery—making our customers happy is what we hope to do every day! Thank you for your kind words and for thinking of us for the future; we’re excited to help whenever you need us again.
Excellent. Easy to move through the site. Found what I wanted quickly.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Debbie, thank you for taking the time to share your feedback. We’re very sorry for the confusion around this product description and understand your disappointment. Our team will review the listing to make sure it’s clearer for future customers. In the meantime, we’ve reached out privately to provide you with a prepaid return label and a full refund. We appreciate you giving us the chance to make this right.