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LaptopScreen

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Alabama
1 review
1 helpful vote
Follow Cornelia M.
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My son ordered the laptop screen and install it with no problem. By ordering from this company and not from the company I purchased the laptop from and paying someone to install it, I saved a lot of money. I will order again in the future if needed.

Date of experience: September 23, 2011
Canada
2 reviews
9 helpful votes
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! BEWARE!
October 8, 2010

! BEWARE!
Worst experience I have ever had on an internet site. I purchased a laptop screen which was defective. I sent it back and asked for a refund of the purchase price including taxes. They now are refusing to acknowledge my numerous attempts to communicate with them both through fax and their website. I am now pursuing other methods to recover my losses with this company. They won't give an email address. I am now out $136. They have the defective screen and refuse to answer my communications. This company is part of Vancouver Laptop Inc. Check them out with the Vancouver BBB before making a decision to purchase anything from them. Be sure to thoroughly check out other laptop screen companies with the BBB as they could possibly also be Vancouver laptop.

Date of experience: October 8, 2010
Ellis B. LaptopScreen Rep
over a year old

LaptopScreen.com guarantees working replacement or your money back.
Fax is NOT a valid method to communicate with support.
The best way to contact support is by submitting a support ticket.
Tickets are answered with-in 10 minutes during business hours.

LaptopScreen.com is also BBB accredited with a rating of A+

Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free 1-855-630-1111

Virginia
3 reviews
2 helpful votes
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This site had in stock the screen that I needed and for less money than the others that did not have it in stock. The screen was shipped very fast, it arrived 5 days faster than expected. It was the right screen, for the right price and very fast shipping. I definitely give it 5 STARS!

Date of experience: May 3, 2013
Canada
2 reviews
3 helpful votes
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Not sure why there are SO many negative reviews. I ordered my Toshiba laptop screen late at night, the cost of S+H was a little pricey, but considering going through the manufacturer is WAY more expensive, it wasn't a big deal. I received my screen within 2 days, and installation was quick and easy using a YOUTUBE tutorial. Bottom line-- Don't listen to the negative reviews. They will always outnumber the positive reviews because people who are satisfied will almost never think about the issue again. If I ever have another issue, I will definitely order through this website!

Date of experience: March 23, 2012
Vermont
1 review
2 helpful votes
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Just doing my part to give others confidence about this site.
The screen on my girlfriends Inspiron 1420 died. Turned out that the the tiny florescent bulb blew out (back light). I tried to replace it without any success. I came across laptopscreen.com and bought a replacement after doing a little review research about the site.
Screen arrived within 3 days. Replacement was a snap. Highly, highly recommended.

Date of experience: March 30, 2012
Philippines
1 review
2 helpful votes
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Laptopscreen.com was nearly half the price of the closest competitor and almost a quarter of what both ACER and GATEWAY were asking for "Brand" screens. My family had 2 cracked LCD screens (one Acer and one Gateway). The site was helpful in identifying the right screen for the Laptops and shipped them promptly. I found detailed instructions on Youtube how to change out the screens and now have 2 working Laptops that were destined for the recycle bin. I'm thrilled and would highly recommend them

Date of experience: December 31, 2012
Illinois
1 review
2 helpful votes
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Laptopscreen.com site is easy to navigate, their pricing was less then similar sites. The screen was shipped quickly, it was packaged well and the screen was perfect. I would order from them again and I would recommend them to my friends.

Date of experience: May 2, 2013
New Jersey
1 review
0 helpful votes
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I received the new screen in a couple of days. The only thing I had to do was remove the metal locating brackets from the old screen with a putty knife and re-use on the new screen, which only took a couple of minutes.

Date of experience: November 15, 2019
Utah
1 review
0 helpful votes
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I was fixing my laptop from a recent drop and ordered a new screen from laptopscreens.com. I don't know if my experience is the usual experience, but the screen I received is not anywhere near as good as the original. For some reason, with solid blues, the screen flickers, but is pretty good for everything else. The contrast is also not as good. The screen suffices, though. If you don't care about getting an OUTSTANDING screen back, then I'd go with them.

Date of experience: September 19, 2013
Ellis B. LaptopScreen Rep
over a year old

LaptopScreen.com guarantees a working replacement or your money back.
The effects described are typically the result of a loose video cable connection, or a break in the video cable.
It is best to replug the video cable at the LCD and at the motherboard.
In the unlikely event of the issue persisting, contact support for immediate assistance.

Support dept. www.LaptopScreen.com/support/
On-Line chat at www.LaptopScreen.com
Toll-free 1-855-630-1111

California
1 review
1 helpful vote
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Outstanding
November 19, 2013

Outstanding. Finding the correct screen and ordering it were simple. When the screen arrived, I just followed the video instructions on the website. I had the new screen installed and working on my HP laptop in about 10 minutes.

Date of experience: November 19, 2013
Florida
2 reviews
1 helpful vote
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Received a compatible replacement screen for my Dell 5559 laptop. Watching the replacement video helped immensely in the removal and replacement. Delivery was on time and I followed the steps accordingly. Very satisfied on the purchase and timely delivery.

Date of experience: April 5, 2016
New Jersey
1 review
2 helpful votes
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The site and prices were great. They sent me my emails from right after the purchase and continued to the FedEx tracking. The screen arrived a day early. The screen was well packaged and perfect. Very very happy with this company. This was a great experiance all around. If I need another screen, I'm coming back.

Date of experience: September 26, 2012
Florida
1 review
1 helpful vote
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I followed the online instruction after receiving my new screen for a flawless install. The new screen works great. The process at LaptopScreen that guides you to the right screen worked to perfection. Great company!

Date of experience: April 22, 2015
New Jersey
1 review
0 helpful votes
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Omen 15
February 10, 2021

The screen was a perfect fit. The cost was the least expensive option including amazon. My concern initially was this is not a site I normally buy from... that's not a concern any more. Shipping was fast and on time, product was exactly as described, and I couldn't be more happy.

Date of experience: February 9, 2021
Minnesota
1 review
3 helpful votes
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Contacted Dell first and my replacement screen would have cost $400! Through laptopscreen.com the same screen cost $65! I received the replacement screen in 4 days and it works perfectly. The company was very good about communicating with me on order status shipping etc. I need a replacement screen for an HP Pavillion dv4 and will be utilizing laptopscreen.com when purchasing. Very Satisfied!

Date of experience: August 2, 2012
Virginia
1 review
2 helpful votes
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I ordered a replacement screen for a Gateway NV53A computer. Screen arrived on time and installation was a breeze. The laptop was back up and running within 15 minutes. Will consider this site for all future repair work on my laptops.

Date of experience: November 14, 2012
Hawaii
1 review
1 helpful vote
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Laptopscreen is great
October 24, 2011

Laptopscreen is great. They had the correct screen and shipped it promptly. I had another company send the wrong screen and told me to cut the brackets to make it work and then wanted me to pay the shipping for their mistake.

Date of experience: October 24, 2011
Canada
2 reviews
2 helpful votes
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This is the second time I have bought an lcd screen from laptopscreen.com and I am very happy. The last screen I bought was for a Lenovo T520 (easiest screen EVER to replace).
They had fast shipping and the product works very well.
I do not work for these people, and I am an independant person.
John
Belleville, Ontario
Canada

Date of experience: December 26, 2012
Tennessee
1 review
2 helpful votes
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The site was easy to use, the help options and notes helped me determine the correct screen. The price was very competative and shipping charges were fair. I have not been hassled with excessive emails since I placed my order and am well pleased with this site. I will look to this site for any future orders I may have.

Date of experience: February 7, 2012
Washington
1 review
1 helpful vote
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Trustworthy company
January 15, 2017

I was quoted between $150 to $200 to replace a screen for my Thinkpad T420S. One place told me the part was hard to find and it was not worth fixing. For $63 including shipping I took a chance that I could do it myself. The repair took me 10 minutes after watching how to do it on a Youtube.
Works perfectly!

Date of experience: January 13, 2017

Overview

LaptopScreen has a rating of 4.4 stars from 2,238 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopScreen most frequently mention great price, fast delivery and perfect condition. LaptopScreen ranks 1st among Laptop Screen Repair sites.

service
166
value
184
shipping
185
returns
43
quality
177