I ordered a lamp back in October for $200. I emailed on 10/2 and was told since it was a special order. Hear it is 12/14. I checked its status. I was told the order was not found or was deleted. I will also notify Pch.com to stop sending email from this company because of my experience.
I received the two lamps I ordered fairly quickly. I wished I had tried them out as soon as I got them. They are not 3D at all. Just an etched figure on hard plastic that lights up. I would be embarrassed to give these to my daughters as gifts. Now I am one gift short for them for Christmas.
The lamps they provide are amazing. Definitely illuminated my room, and brought a modern look. I've gotten many compliments regarding the lamp. Shipping was fast, and affordable prices! Definitely recommend!
Bought as a Christmas present for my 37 year old son.
He told me he really likes it, and sent me a picture of it in his living room. It looks really cool, and the soft lighting can be changed to many different colors!
Sorry, I don't know how to get his picture of it, from my phone into my computer, then on to this site!
He does really like it, and says it works great! :)
Had a package delivered (6-5-19) I did no order this, no information as to what it was or who sent it. No phone # available to check on order #, had to email. 1st email sent 6-7-19 (requesting info including order #, only info available on shipping label). Email reply we are looking into it. As of 6-14-19 no response. This firm must have taken its customer service training from a third or fourth world country.
Matt Sheridan, Spring Hill, FL
Product is a piece of plastic junk. Customer service is non-existent. I only received my order after filing a claim with my credit card company. They claim it was shipped and never was. There is no way to contact anyone. Stay away.
I had just moved Virginia and gave them the wrong address by One number. Not only will they not help me with the problem, they're actually rude about it. So with tax I paid $45 for nothing for a gift that was for my son. On top of that I am homeless and they don't care that I took a lot of my money to even buy this gift. I find that very cold company and a very poor one to work with. So in other words they told me it's my problem not theirs.
I bought my husband the airplane lamp for Christmas one year and he absolutely loved it! Lampeez is a great, legit company! I also won a Facebook giveaway for a free lamp once. I decided on a Sunflower lamp for my mom. They have fantastic customer service and fast shipping!
I purchased the hummingbird Lampeez for my Mom as a Christmas present. She absolutely loves it! During the day, it is pretty when lit, but at night, it is gorgeous! She changes the color everyday. One of her all time favorite gifts. Would definitely buy more as gifts and for myself.
So far I have ordered 6 lamps two for me the rest for gifts. I think they are beautiful. Shipping was very fast, was well package. I sent a email about a small problem and was asked to send a video. It was just a couple days ago so I'm waiting for a response. I'm sure I will order more. I'm hoping they last a long time mine are on 24 7
I am very happy with all of the lampeez products. I bought a total of 10 to decorate my art studios and families homes!. Customer service has been a champ as well! Satisfied customer here, and my nephews, mother and father all feel the same!
Lampeez advertises itself as American Based. Now that may be but product comes from China. That is deceptive advertising. Took 32 days to deliver to my grandsons. Two large hockey lamps. Not very high quality! Customer service is a joke and rated F by BBB. No phone access, Only a hard to navigate email system. Never again will I order from this company. Actually I rate this outfit ZERO STARS.
I placed an order with Lampeez on May 27. It's now June 17. After 6 emails, 2 voicemails, no shipping information and no response I still have not received my item. It was time sensitive for as a birthday gift. I'm just glad I ordered one from another company which arrived in two days. So much for Lampeez "Ships within 24 hours" guarantee. I had to dispute the charge with my bank.
I'm shocked to see some of the reviews on here. I've purchased from them two times, and both times it's been a great experience. Fast shipping, customer service corrected an issue for me quickly, and the lamp itself is amazing. Couldn't have asked for more. Highly recommend Lampeez!
After reading these reviews there seems to be a pattern. I placed my order on 11/29/18. Still havent received a shipping confirmation. Emailed twice with no response. I finally called today and after being on hild for 45 minutes my call was answered. It seems a story was made up for everyone. I could hear other people in the background giving the same story i was given. The whole pallet of items was lost! Yeah, right. She promised to personally send my item to FedEx today and have it here by Christmas. I'm 98% sure that wont happen but I will wait 2 more days and if my item hasn't shipped I will request a refund that I will probably never get. All buyers should be extremely cautious...
I ordered these lamps, recieved an email that they had been delivered, but they were never delivered. Emailed the merchant and got no response. This is why I don't order anything unless it's on Amazon. Scammers! Be aware.
Save your money! I We ordered the Elephant as a Christmas gift for our Granddaughter. Upon arrival in a paper mailer envelope, box smashed, upon inspection noticed the cheap material. The glass plate was extremely smudged and didn't fit in the cheap plastic holder the remote didn't work, the light colors did not work. And the only thing the customer service would do is charge me for return as well as a charge for "restocking " we paid 60$ and it cost us 30$ after fees. I wish I would have thought to take pics! What a RIP OFF. Because ofThis Company I lost my trust any other social Media advertisements... singed concerned consumer.
I was thrilled to find Lampeez and very happy to see the wide selection offered
Once I decided on the color changing guitar I purchased during an offer of a discount and free shipping. It's perfect for our home music studio.
The package arrived so fast I wrapped it even before the tree was up!
I'll definitely order more. Great service.
JM Elbridge New York
Didn't do my homework. You can purchase these items from Amazon for 60% less than this company's so-called sale prices and you would also have received them in a couple of days. I placed my order 12 days ago and it still has not shipped. Also see endless BBB complaints regarding return and refund issues with this company.
I agree with all the other negative reviews and should have seen this before making a purchase. I bought one as a gift, site scammed me into buying another AFTER checkout. So immediately emailed them for refund. Then I get the product and it is so cheaply made and looks like something you'd pick up for $1 at the dollar store! I would be embarrassed to give as a gift so emailed again for return process. Surprise! 10% "restocking fee" and charged additional $6.99 for shipping, even though I paid for my own shipping to ship it back? Such a scam of a company. DO NOT BUY!
Answer: This lamp Is not 3-D. It is just a piece of etched plastic. I ordered 3 lamps but will send them back. Also, beware of a "restocking fee" on returns. This is a piece of junk!
Lampeez has a rating of 3.1 stars from 373 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lampeez most frequently mention christmas gifts, great product and perfect gift. Lampeez ranks 1st among Lamp sites.