LabCorp

Or Dr used to do their own laboratory work. Then they switched over to LabCorp. Once that happens we started getting secondary bills from LabCorp. This is true in our healthcare up thousands of dollars. We switch doctors. We found a doctor that did all of their laboratory work in house. It was this way for a couple years. This last August 2018 our doctor switched over to LabCorp. Now we're getting bills from LabCorp again. LabCorp treats people like ATMs. Their accounting department is terrible. They have nearly monopolized all the laboratory work in Northeast Texas. You were literally at their mercy. We have made it clear to her doctor we do not want LabCorp handling any of our work. We do not consent for them to be involved in our healthcare. They have far too many complaints. We have had bad experiences with them. If they were a restaurant we wouldn't use them or eat there. So it only follows we don't want them involved in our healthcare

At check in staff person said I had a past due balance, never used them b4. It was for today's service. Staff took me in, she was curt, not friendly at all. She actually checked a text that came in on her watch in the middle of drawing my blood. When she was done, she mumbled something I perceived to be "have a good day's but I wasn't sure. I got up and walked towards the door and she rudely said it again. I responded the same and said I was not sure what she said because she mumbled. She rudely replied "I did not mumble". Unprofessional throughout...

I had labs completed at the Rocklin location. It was early and only 2 patients in the lab, so I can't even attribute the behavior to a large influx of work. Christina is VERY ABRUPT. She performed a successful venipuncture; however, her tone and behavior was abrupt and unnecessary. I wanted to note her behavior toward me without informing her that I'm a Nurse. It was as though she were challenging me to call her on her behavior. Christina appears to behave as though she's in control and can be abusive as she pleases. These are challenging times, but Christina it doesn't mean you're irreplaceable.

Every experience I have had at LabCorp has been negative. I have waited over an hour. Most recently, my wife had a lab test that she has had many times before. MediCare has always covered it. They had her sign some form that questioned payment. Well, I got a bill for $366! With a call, they "discounted" this by 20%. I should have had to pay nothing but I didn't want a negative credit report item. I WILL NEVER USE LABCORP AGAIN! Look at the other reviews: mostly negative.

I scheduled an appoint with labcorp in Maplewood on August 2 at 8:30. Office hours starts at 7: am. When I got there the office is lock and patients are outside waiting. No one showed up and no notification on answering service or the door.

I am writing to express my deep disappointment with the recent experience I had at LabCorp. Here are the key issues I encountered:

ID Confusion: Despite presenting a state-issued ID with my legal address, LabCorp was somehow confused and now demands proof of an address that isn't mine before they will release my test results.

Blood Draw Incident: The technician who drew my blood pushed the needle through the vein into the muscle, causing an enormous and painful bruise that has lasted for two weeks. I regularly have blood drawn to monitor my chronic leukemia and have never experienced such painful bruising before.

Insurance and Access Issues: Due to my work changing insurance, I was forced to use LabCorp as it is the preferred provider. However, because I cannot provide proof of an address that I never signed up with or showed ID for, I am unable to access my results. Furthermore, my insurance will not cover the cost to have the tests redone elsewhere.

General Incompetence: Overall, the service was incompetent in every aspect. The only positive aspect was that my appointment time was honored, and I was taken ahead of walk-ins.

This experience has been extremely frustrating and disappointing. I intend to return to Quest Diagnostics, even if it means paying extra, as LabCorp has proven to be unreliable and unprofessional.

Called to get my lab results. They required me to authorize myself to receive them. I get a copy of a photo ID in order to verify the person on the call. The staff that drew the blood were very helpful. The policy to authorize your self what an act of stupidity!

I've been employed with Labcorp almost 5 years in the Memphis Area. I've had 6 different Supervisors since being here. The latest one is Dawn Mills she's a well known bully. This one sends thousands unprofessional emails throughout the day & night! She tries to focus workers to float to other accounts when their offer letter had them placed a certain account. Now her best friend Tina Nanney is our new Regional Director who formerly never introduced herself! They just got their 3rd friend hire Angie! This company has way too many conflicts of interests. Several employees have reported Dawn to Human Resources and they refuse to remove this woman from the Memphis area! All workers have join forces to do a class action lawsuit against the company. If you are looking for a job with labcorp DO NOT apply in the Memphis area!

The 2 women at this location - Mashal and Rosa are just fantastic. Very friendly, professional and knowledgeable. I've been about 3x in 3 months and actually look forward to seeing them - that's how nice an office it is

If you don't believe in life after death go take a look at this hell hole-they are all dead.
Death is the only way to explain this level of incompetence.
They cannot manage a schedule -had an appointment and left me waiting for over an hour -finally I asked what was going on and was told that the check in kiosk didn't transfer any info. Finally got in 55 minutes late and after several attempts by 2 different 3rd stringers I left because they both failed at drawing blood. These people couldn't even make it as janitors at Dracula's castle. Try and find another source-any other will do.

I have always been told that I'm a "difficult stick", by phlebotomists and I am left with a black and blue arm several days after la work. Until my visit at LabCorp. I had the most pleasant experience this morning at the Rockville Center location. Ms Glennys Howard was able to complete this task in less than two minutes. She is exceptionally professional and pleasantly gentle.
Thank you, Glennys!

If I could, I would give them no stars. The location was filthy which raises safety concerns. They lost my sample. Did not run the labs as ordered. The people at the fromt desk didn't know what they are doing. Management takes no responsibility and acts like their failures and biohazard issues are acceptable. Please for your safety, go to a different lab company.

Hi,
My name is Anny and mother of 2 children.
I had such great experience at the lab today. I made my kids appointment about a week ago and I got taking care in less that half hour. The place was very clean and the front desk lady named Clai seems to have all under control. While I was there I didn't see any inconvenient with any patients. People knows what they supposed to be doing when come to keeping the distance and wait your turn outside and wait for a text.
I highly recommend this place. I'm happy with the service that I got today Saturday, February 27,2021

Tried calling for 2 days. The automated service says press "7" to speak directly to the customer service center. After ringing about 5-6 times, it goes to voicemail. I have left several voicemails but continued to call. All I want is some info regarding testing. Continued calling, always to voicemail. Continued calling, someone picked up but all I heard was computer typing and distant chatter. My guess is that whoever picked up was just sick of hearing the phone ring and set it down. Never heard back from these jokers. If your doctors schedule testing with this company, ask if you can have the work done elsewhere. LabCorp doesn't deserve the business.

Unsafe 25 people waiting in a waiting area 120 sq. Ft. Appoint time 10 minutes ago. No idea if this is going to take another 10 minites or 2 hours. I've been through this before. Pay more, hire more people and be responsible not to provide such a bad service and unethical increase the transmisson of disease by bad key executive management inneptness. Only one employee here with 4 blood draw rooms. Not the first time. This is normal.