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How would you rate Lab Charge LLC?
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Ohio
1 review
0 helpful votes
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Terrible company
September 7, 2022

They dont stand behind their products and don't want to give a refund when you aren't satisfied. They try giving percentages off to try to make you keep it.

Date of experience: September 7, 2022
North Carolina
1 review
0 helpful votes
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Fast shipping
December 21, 2022

It only took 8 days to recieve my order (very fast), i'll writer another review after a month of use.

Date of experience: December 19, 2022
West Virginia
1 review
3 helpful votes
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Worse company ever
March 4, 2022

I ordered 6 air purifiers, was dissatisfied with performance, returned for refund, 4 weeks later, no refund.

Date of experience: March 4, 2022
Ohio
1 review
3 helpful votes
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No refund
November 10, 2021

Returned product never received refund sent registered mail they received product would not communicate after all attempts

Date of experience: November 10, 2021
Florida
2 reviews
0 helpful votes
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Bogus product. Receptacle broke and no customer service response at all. I want a new purifier or my money back!

Date of experience: October 6, 2022
Washington
1 review
3 helpful votes
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CROOKS
January 23, 2022

Will NOT refund your money! "free" return cost me 15 bucks. Dont use this co. Unless you want to be ROBBED!

Date of experience: January 23, 2022
Texas
3 reviews
6 helpful votes
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No stars. Reslly
March 24, 2021

No stars, it shows it's a reasonable size on there site. Lol It arrived today, the size of a bluetooth speaker. So freeking disappointed.

Date of experience: March 24, 2021
Texas
1 review
7 helpful votes
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Need a refund
October 6, 2021

Requested a refund. Told I would get an RMA label to return item. Still have not received 10 days later.

Date of experience: October 6, 2021
New Jersey
1 review
0 helpful votes
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This company is a money grab. Bought 3 to get 4. Fine. One showed up with a defect. Replaced for free. Awesome. HOWEVER, 2 more defects came up and I(the customer) was expected to pay shipping and handling for $20 each. I had them for just over 5 weeks. Sent emails back and forth about how poor of customer service it is and they won't budge. I refuse to pay for a bad product. If I broke it or did something negligence then fine. It literally sat on tables lol. They just want more money for their poor product.

Date of experience: March 17, 2025
Texas
1 review
0 helpful votes
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Stay clear from this company, they will rip you off and sell garbage. Unfortunately I'm stuck with these humidifier that are garbage and will not get my money back $225 cause I missed the window of return. That was the last income after many unanswered emails.

Date of experience: March 2, 2025

Overview

Lab Charge LLC has a rating of 1.3 stars from 50 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Lab Charge LLC most frequently mention air purifiers, customer service and return label. Lab Charge LLC ranks 28th among Air Filters sites.

service
28
value
28
shipping
21
returns
26
quality
26
+13