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Overview

Kudzu has a rating of 3.32 stars from 39 reviews, indicating that most customers are generally satisfied with their purchases. Kudzu ranks 55th among Do It Yourself sites.

  • Service
    6
  • Value
    4
  • Shipping
    1
  • Returns
    1
  • Quality
    5
How would you rate Kudzu?
Top Positive Review

“Everdrywaterproofing”

mike w.
3/25/19

Great customer service-----Free customer quote-----Call *******055 Will take care your basement needs Handles all waterproofing inside an outside Mike w.

Top Critical Review

“Braxton Automotive Group”

eric f.
10/6/20

From my experience, this auto repair shop demonstrated little concern for my opinion of how I was recently treated. I took my car in for a repair today (9/9/20) and was refused service because I had a previous issue with a repair for which they issued a credit I never requested. I believe they felt I was going to ask for a credit for the repair today. I never stated or gave any impression that was my intent. I was more than willing to pay whatever cost would be involved with fixing my car. When I asked Guilford Suanders (front counter employee) to explain further why he would not service my car, he refused to answer. Although it was obvious I was very disappointed, I was respectful and calm at all times. With that being said, I believe Guilford stepped away to call the police a little later. I suspect he did this because I am African-American. Had I been white, I doubt he would have felt threatened and responded in such a manner. I have no desire to ever return to his shop. I did, however, believe the owner (Steve Braxton) would want to know how a customer was poorly treated, so I called him afterwards. I thought he would listen with an open mind and display some empathy. I was wrong. Instead, he used the trope of "... I know race was not involved because Guilford has relationships with black people...". As a black man himself, I was very disappointed to hear this from Mr. Braxton. He made it very apparent he believed nothing I said was true. I have been completely honest with everything I have written."

Reviews (39)

Rating

Timeframe

Other

Thumbnail of user mikew273
4 reviews
4 helpful votes
March 25th, 2019

Great customer service-----Free customer quote-----Call *******055 Will take care your basement needs Handles all waterproofing inside an outside
Mike w.

Thumbnail of user pattio36
2 reviews
4 helpful votes
April 8th, 2021

Approximately one month ago we contacted Window Genie Atlanta to pressure wash our home and driveway. We were scheduled for Wednesday, March 31. There was rain on that particular day and a service man contacted us to say that they would not be able to come due to the weather. They said that someone from the office would be in touch that same day to re-schedule. It is now April 8 and still there has been no contact from anyone. How does one operate a business in this manner? This company clearly demonstrates gross incompetence and negligence on the part of its employees. We would never work with this company again.

Service
Thumbnail of user charlesr136
1 review
1 helpful vote
April 29th, 2018

Ed Rigby and his crew removed an 80 foot hickory tree from my back yard on April 25. Their work was excellent and very efficient. My back yard contained crepe myrtles, fig tree, oak leaf hydrangeas etc. The tree was sawed up and removed with no damage to the plants. I chose them to do the work because of their work on a previous job. When they left, all limbs, leaves, sawdust, etc. were cleaned up. Excellent work.

Thumbnail of user ericf601
1 review
0 helpful votes
October 6th, 2020

From my experience, this auto repair shop demonstrated little concern for my opinion of how I was recently treated. I took my car in for a repair today (9/9/20) and was refused service because I had a previous issue with a repair for which they issued a credit I never requested. I believe they felt I was going to ask for a credit for the repair today. I never stated or gave any impression that was my intent. I was more than willing to pay whatever cost would be involved with fixing my car. When I asked Guilford Suanders (front counter employee) to explain further why he would not service my car, he refused to answer. Although it was obvious I was very disappointed, I was respectful and calm at all times. With that being said, I believe Guilford stepped away to call the police a little later. I suspect he did this because I am African-American. Had I been white, I doubt he would have felt threatened and responded in such a manner. I have no desire to ever return to his shop. I did, however, believe the owner (Steve Braxton) would want to know how a customer was poorly treated, so I called him afterwards. I thought he would listen with an open mind and display some empathy. I was wrong. Instead, he used the trope of "... I know race was not involved because Guilford has relationships with black people...". As a black man himself, I was very disappointed to hear this from Mr. Braxton. He made it very apparent he believed nothing I said was true. I have been completely honest with everything I have written."

Thumbnail of user georgep258
1 review
1 helpful vote
December 3rd, 2018

Want to get screwed in business? You are very close. Kudzu Charged me $4500 for an exclusive advertising promo. Exclusive it was not with another company in my same industry highlighted at the bottom of my exclusive page. The site was great many years ago. The management that made this sit work was fired and replaced with people with little experience. The con jobs began when things were going well after the management changes.

Thumbnail of user audio
1 review
0 helpful votes
July 14th, 2018

I recently purchased my first Audi at Walters Audi in Riverside. I was fortunate to meet a great salesman name Todd Bellis who walk me through each step from test drive to finance. He was patient and wonderful to work with. Thanks Todd. Now I am a happy Audi owner and loving it!

Thumbnail of user paulm256
2 reviews
0 helpful votes
January 18th, 2016

After many different plumbing company's trying to fix our toilet and failing it took Brian Fletcher to figure it out. He removed a calcium deposit build up from the water flow hole that could not be seen. When he did that the toilet worked fine. He was very professional and we did not have to tell him to put foot covers on. Now that is service. Congratulations to Pink Plumber for having an employ like Brian. My wife and I hope he is treated well. Thanks

Thumbnail of user kenneithh
1 review
1 helpful vote
June 29th, 2018

Jessica's Groom Room, located in the Animal Care Hospital at 3411 Hwy 29 in Lawrenceville, has taken care of the grooming needs of my large Standard Poodle for about a year. Until recently they have done an acceptable job. However, the grooming work done in May and June of 2018 has been very unacceptable. In spite of my written instructions to not trim his skull pom pom, was cut very short. His trim, especially on his legs and feet, was quite uneven. He was loaded with fleas, probably from the kennel where he was placed at the completion of grooming even though I paid for flea medication shampoo as I always do. He was held from 9 am until 6 pm, even though I went there a 4:30 pm to pick him up. I was told that as I did not pay the EXPRESS SERVICE CHARGE HE WOULD BE HELD UNTIL 6 PM. I will never take my pets there again, even though the two Doctors there are very good.

Thumbnail of user sharynl1
1 review
1 helpful vote
May 4th, 2018

I recently did business with Kelly from Select Floors of Roswell. He came to the house once to measure the kitchen for flooring and also prior to the men showing up to do the work. We are so impressed with the proficiency of their work, that 5 stars is not enough to brag about how great these male installers were. The quality of the Vinyl plank flooring is phenomenal. It looks like real wood. The fitted planks are so well fitted that the compliments we are receiving from friends and neighbors visiting wanting to see their handicraft will also do business with them. Their warranty is a great feature for thus product. We are anxious to do 2 bathrooms and a den in same product.
If you are looking to replace any floors in your house, do call them. Their workmanship has got to be the best in Atlanta. You will give them a 5 star rating as well.

Sharyn and Manny L

Thumbnail of user lises4
5 reviews
15 helpful votes
July 14th, 2017

A libelous review was posted on my business site and was not a review of my services (some guy I never met accused me of stealing his credit card info and posted that). I have been trying to get it removed but they're making it very difficult. Long response time, followed by incomplete instructions, followed by more long response times. There is no phone #. Every day this review stays up damages my business.

Thumbnail of user billb377
1 review
0 helpful votes
April 25th, 2018

It's very enjoyable living here. The office and maintenance are always eager to help. The dinners are great and the donuts on Sat.'s always draw a big group of neighbors.

Thumbnail of user monicat43
2 reviews
0 helpful votes
October 3rd, 2017

ILBK - Harlem --- I LOVE it.! I had groupon and decided it give them a try. Best decision I've made if my effort to get healthy. After my 1st, I was hooked and signed up. All of the instructors are great. So much energy and very motivating. I also love the recipes that are share and the tip of the day. The gym is clean and classes are offered 7 days a week. I can't recommend them enough.

Thumbnail of user lucjans
1 review
0 helpful votes
March 18th, 2016

During the twenty-plus years of ownership of our house we have hired many people to improve our property. Some have been totally unacceptable, some fair, some good but Justin Bailey is standing out of the crowd. Recently, his crew of 6-10 people spent 5 days doing a very serious landscaping work removing a sinkhole, installing a new irrigation system and planting a new lawn. They were very professional, did not waste time and their final result is simply amazing. Justin personally inspected the progress. All his co-workers are great at work but, perhaps, I should mention Bobby Hancock who was exceptional in comparison to his colleagues. Importantly, we were not overcharged for this high quality work. Highly recommended!

Thumbnail of user joshd44
1 review
0 helpful votes
February 4th, 2016

Anyone who has dealt with a moving company in the past can probably tell you the horror stories of hidden charges. Not so with these guys. They had a flat rate that was lower than the competitors' and the estimate was spot on. The job was done quickly and efficiently. I was impressed by their timeliness in regards to the keeping of the schedule as well.

Thumbnail of user karene196
1 review
4 helpful votes
September 24th, 2018

I was informed my company was listed on Kudzu with very wrong information and did not give anyone authority to list my company. I have been trying to reach out to Kudzu to take this false information and listing down. I only receive emails and nothing more. I cannot log in as I did not list our company & do not have the login information. It keeps locking me out due to me not knowing the login information.

The company, Kudzu, allows individuals to falsely post hateful information without any supporting documentation. I understand reviews only if they are true and accurate. We as Business Owners should have the right to take our company off when someone had no authority to list our company. Plus, there is so much wrong information listed about our company, including address, phone number, etc.

I do have all supporting documentation and the reviews being submitted are due to anger, knowing we will not be working with them due to their unprofessional behavior and more.

Thumbnail of user jamesf225
1 review
0 helpful votes
July 28th, 2017

I bought a new Honda Pilot in 2003 and Curry Honda is the only one that has ever repaired or serviced my car in fourteen years, and I am very particular about my car. They must be doing something right because I keep going back. They have an excellent service department and offer fantastic customer service. Their shuttle service has three vans which I depend on to take me home after I leave my car at the dealer and pick me up and take me back to the dealership to pick up my car after repairs and service have been completed. The shuttle drivers (Bernard and Dave) are very knowledgeable about street locations and are super courteous. I strongly recommend Curry Honda to anyone needing to buy a car or have their car repaired and serviced.

Thumbnail of user hazelb16
1 review
0 helpful votes
February 25th, 2016

Tony from PINK PLUMBER came out to fix my kitchen sink blockage He explained everything to me and completed the work in no time..

Service
Quality
Thumbnail of user samatvap
1 review
2 helpful votes
March 14th, 2016

There are apparently ways to get many fake reviews onto kudzu.com. I was looking for a tree service and found multiple reviewers who had 2 reviews, one for this particular tree service and all with a second review for a particular cabinet company! And the reviewers' photos were often found at various other web site around the world...
Not trusting kudzu.com any more. {yes, I'm a real reviewer!}

Thumbnail of user dianas265
1 review
0 helpful votes
February 19th, 2019

Great experience with Atlanta Air Care, working with Daniel. Daniel came out, reviewed our needs and gave us a great price for a new Trane HVAC. The energy efficient system is saving $$$!

Thumbnail of user miriamg7
1 review
0 helpful votes
March 15th, 2016

Echols Roofing & Home Improv., Chamblee. Jack Walters came on time, did the repair and left the area clean. He agreed to phone me the next week to set up an appointment re. Another part of the roof that needed repair. That was Feb. 19. As of today, March 15, Jack has not called me. I called him March 10 & again he said he would "call next week" I am still waiting. This is my complaint at this time. Miriam Gardner

Thumbnail of user oscarb
3 reviews
6 helpful votes
July 29th, 2011

Great site -- I use it for everything. The only annoying thing is that when you are reading the reviews of one contractor another box on the top of the page keeps popping up and asking you to select another contractor. I don't know if that is some sort of advertising thing, but it is really irritating.

Thumbnail of user jennifers340
1 review
0 helpful votes
February 22nd, 2017

The classes are fun and make you sweat, instructors are awesome and will help you learn all the moves. For anyone who wants to have fun and get in shape this is for you!

Thumbnail of user thomasc64
1 review
2 helpful votes
October 26th, 2014

My experience with Emerson Home Services has been fantastic. There attention to every detail has been a pleasure to work with. Alan and Blake have helped me navigate some potential issues with my insurance company by being up on the roof with the adjuster acting as my advocate. There knowledge of roofing issues and quality products to fix those issues is great. I would highly recommend Emerson to anyone needing a new roof. They will be by your side every step of the way.

Thumbnail of user jenniiferg
1 review
2 helpful votes
June 4th, 2017

THEY DID NOT CHECK MY COMPANY'S INFO BEFORE POSTING... THANKS FOR POSTING AND ADVERTISING A WRONG PHONE NUMBER THAT HAS BEEN DISCONNECTED, I WILL NEVER DO BUSINESS WITH KUDZU...

Thumbnail of user alanm129
5 reviews
1 helpful vote
December 25th, 2016

Have gotten a couple of really bad (showed up at 11 am smelling of alcohol) contractors off of Kudzu. Companies change, so, although a company might have enough good reviews (which might have been written by that company's staff) to give them a high average rating, it's important for the consumer to give more weight to reviews written over the past year, or two at the most. Ignore all the rest. It's even more important to read content. If you see glowing reviews, but they lack detail about the project, then assume those reviews were written by the owner of that company or his/her relatives.

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