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Krispy KremeReviews 57

2.1
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Krispy Kreme Reviews Summary

Krispy Kreme has a rating of 2.1 stars from 57 reviews, indicating that most customers are generally dissatisfied with their purchases. Krispy Kreme ranks 19th among Restaurants sites.

service
21
value
22
shipping
6
returns
7
quality
20
New Mexico
1 review
2 helpful votes
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Spent $30.00 for 2 dozen original glazed doughnuts today & when I asked why they didn't have any blueberry cake or chocolate cake doughnuts anymore, I was told "we don't make the doughnuts from scratch, we only receive what comes from the factory and the factory isn't making those doughnuts anymore." Whoever is making the decisions regarding the types of doughnuts that are being offered needs to know that not everyone likes raised doughnuts and if a consumer is going to pay $15.00 for a dozen doughnuts, there are better choices in the Albuquerque market like Glazed Grinders, Amy's Donuts, or even Dunkin Donuts. These large companies need to realize that now, more than ever, they should do their best to retain their customers, and for what's it worth, this consumer will never purchase Krispy Kreme doughnuts again.

Date of experience: December 10, 2021
Utah
2 reviews
0 helpful votes
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Horrible!
May 24, 2021

I went in to grab a coffee and a couple of donuts and there were two young ladies working alone! They looked new considering the fact they had a difficult time with the cash register! The line was building up but they two young ladies tried going as fast as possible. No complaints about the two young ladies I just wonder where were the managers?!

Date of experience: May 24, 2021
Idaho
1 review
2 helpful votes
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Boycotting.
March 28, 2021

They bribe citizens with donuts to get vaccinated. That's disgusting. Using your business to get people to get the shot is disgraceful

Date of experience: March 28, 2021
Maryland
1 review
0 helpful votes
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Poor quality
February 17, 2021

Never enough filling. Called several times to speak with manager who does nothing. When you go in to the fallsgrove location, everyone is standing around doing nothing, while the line is wrapped around. Used to be a good shop.

Date of experience: February 17, 2021
Colorado
1 review
0 helpful votes
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No donuts?
February 12, 2021

I placed an order 4 days in advance to ensure we got an order of valentine's donuts as a special treat for our kids. Imagine how sad they were when we are told. "Sorry we are out" we refunded the money, like that helps. My kids were troopers about it but very unfair to them. They are quite expensive for what they are then 4 day notice isn't enough. Lost my business for sure

Date of experience: February 12, 2021
Mississippi
1 review
0 helpful votes
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Very disappointing
January 25, 2021

Very little cream in cream filled. The creme did not taste good. Will not buy again. Walmart's are better and not as expensive.

Date of experience: January 25, 2021
South Carolina
1 review
3 helpful votes
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Size of dough
December 12, 2020

We want fresh donuts so we drive to branch for donuts but when we open the box when we come home we have 1/2 inch high glazed donuts very poorly looking. Kids are disappointing.

Date of experience: December 12, 2020
Texas
1 review
2 helpful votes
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My kid ask special Halloween dozen only becouse of all characters. But it was horribly ugly. See the difference on the picture

Date of experience: October 31, 2020
Florida
1 review
1 helpful vote
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Eyesore drive Through
October 8, 2020

Went through drive in area scenic water area nasty... my stomach could not handle... check photos... I visited a donut establishment of yours earlier this week, for first time... I decided to frequent another location when I experienced this disappointment.

Date of experience: October 8, 2020
California
1 review
2 helpful votes
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Not right!
May 22, 2020

My daughter and her friend drove 45 min to Fresno because of there advertising and was told no only on Tuesday the 19th and was sent away. It's bad enough how it is for these seniors and then you have places like this But as you can see it clearly states differently.

Date of experience: May 22, 2020
Michigan
1 review
1 helpful vote
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Very disappointing.
April 15, 2020

The limit donut taste like artificial lemon the custard donut had an aftertaste I'm very disappointed in you Krispy Kreme maybe it was just that bad imma give you the benefit of doubt how what are there are proof of your person Krispy Kreme take a picture of this morning okay

Date of experience: April 15, 2020
New York
3 reviews
3 helpful votes
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Bought a dozen glazed doughnuts for $ 12 were not fresh and hard to chew at union nj store. Wanted to split the doughnuts into two boxes but was charged an extra dollar will never come here again...

Date of experience: March 2, 2020
Kentucky
3 reviews
1 helpful vote
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Donuts are great
January 16, 2020

Been here before. Donuts are great, yummy and delicious. You will definitely enjoy this place. Thank you Krispy Kreme!

Date of experience: January 15, 2020
Utah
69 reviews
100 helpful votes
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I am giving them a break. They really are a good doughnut but more expensive. So that is why for me the 4 star instead of 5. So you just have to decide if you are willing to pay more. I view then the same as Starbuck's, they are more expensive them other coffee.

Date of experience: June 25, 2019
Alabama
195 reviews
360 helpful votes
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Very sweet...
May 3, 2019

And soft. Only get them when they are hot if you want the gooey effect. Make sure also that the HOT NOW sign is lit.

Date of experience: May 3, 2019
North Carolina
2 reviews
0 helpful votes
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Amazing
February 19, 2018

The iced filled donuts are truly something special! Sometimes I go here multiple times per week. Regular glazed are good, but the blueberry is something really worth tasting

Date of experience: February 17, 2018
Arizona
2 reviews
3 helpful votes
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I WENT TO THE SITE FOR KRYSPYKREME.COM AND FOUND IT TO BE VERY HELPFUL IN NAVIGATING THE STOCK, COMPANY INFORMATION AS WELL AS THE LOCATIONS.
BY DESIGN I FIND IT TO BE IDEAL AS A UTILITY. 5 STARS BY THIS REVIEWER

Date of experience: December 4, 2011

About the Business

For generations, Krispy Kreme has been serving delicious doughnuts and coffee. Stop by for an Original Glazed doughnut or other variety paired with a hot or iced coffee.


krispykreme.com
Founded in 1937