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KnetbooksReviews 1,373

3.8

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knetbooks.com
Founded in 2009
Lexington, KY, United States
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Knetbooks Reviews Summary

Knetbooks has a rating of 3.8 stars from 1,373 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Knetbooks most frequently mention good condition, timely manner and fast delivery. Knetbooks ranks 3rd among Textbook Rentals sites.

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New York
1 review
0 helpful votes
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Good
September 20, 2022

Got the book in like new condition and in time before my class thank you

Date of experience: September 20, 2022
Ohio
1 review
0 helpful votes
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Great quality, on time shipping
September 20, 2022

Book came when expected and was good quality! I would buy from them again.

Date of experience: September 20, 2022
New York
1 review
0 helpful votes
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Solid service
September 20, 2022

Easy, good vibes. Quick delivery and packaging was good.

Date of experience: September 20, 2022
Mexico
1 review
0 helpful votes
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Very good
September 18, 2022

The experience was Very good
It was easy to find and easy the process to buy it.

Date of experience: September 18, 2022
Massachusetts
1 review
0 helpful votes
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Cool
September 15, 2022

Cool i appreciate their cheap book rentals saves me a lot of money

Date of experience: September 15, 2022
Erin C. — Knetbooks Rep
over a year old

Thank you for shopping with us! -Knetbooks

Pennsylvania
1 review
0 helpful votes
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I ordered a textbook from Knetbooks. My first order was cancelled and I was informed that there was a problem with my payment and my credit card could not be charged. I only later discovered that I was, in fact, charged in full for the order and I am still waiting on my money to be returned. Meanwhile, I was encouraged to order the item again. I placed the second order. Paid for expedited shipping (7-10 days). After several follow-up emails, I learned that my order was cancelled again, this time due to unavailability of the item and I was told I was refunded in full. I was not. As of right now, I received $10 in-store credit (which I suppose is a return of the expedited shipping fee and it is not what I wanted; I am unlikely to use it since I will not be ordering anything else from the store.), and my order shows still in pending status. No idea if, when, and how much will I ever receive back from the online store. A total failure.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 12, 2022
Illinois
2 reviews
0 helpful votes
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Review
September 8, 2022

Easy to find and order materials. Shipping was quick

Date of experience: September 8, 2022
North Carolina
1 review
0 helpful votes
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Worth the money purchased!
September 7, 2022

Book is worth the price for renting. It is not in bad condition at all.

Date of experience: September 7, 2022
Massachusetts
1 review
0 helpful votes
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Duda
September 7, 2022

Very helpful, it's helped me save so much on course materials.

Date of experience: September 7, 2022
Maine
1 review
0 helpful votes
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Overall great experience
September 7, 2022

Fast service, easy to order, book was in excellent condition.

Date of experience: September 7, 2022
Texas
1 review
0 helpful votes
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Great experience
September 6, 2022

Every time I rent my books I like how they come in good conditions and arrive on time before I use the book for class.

Date of experience: September 6, 2022
Michigan
1 review
0 helpful votes
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Community policing book
September 6, 2022

The price was very affordable and the shipping and delivery was accurate!

Date of experience: September 6, 2022
Texas
1 review
0 helpful votes
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Good and fast
September 6, 2022

Finding and buying the textbook was very easy. Shipping was on time and book was only a little damaged but other than that it's in good quality.

Date of experience: September 6, 2022
Erin C. — Knetbooks Rep
over a year old

Thank you! -Knetbooks

Ohio
1 review
0 helpful votes
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Good
September 4, 2022

Good. Fndjejejeheehehehehheehehehehehejwjej

Date of experience: September 4, 2022
Maryland
1 review
0 helpful votes
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Not really satisfied
October 4, 2022

Semi-satisfied
Delivery took forever
Turns out all it has is the book
Nothing else!
No code no access to vText
Nothing else

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 4, 2022
Colorado
1 review
0 helpful votes
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I rented the book in loose-leaf form because it would be less bulky and heavy while I was carrying other materials for class. It showed up and is literally being held together by two rubber bands. I am scared even to touch the book.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 4, 2022
Indiana
1 review
0 helpful votes
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Good
September 4, 2022

Good product, cheap price and fast shipping to my home.

Date of experience: September 4, 2022
Illinois
1 review
0 helpful votes
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Good price
September 1, 2022

Good price for used book in good condition. Shipping took a bit long but I understand.

Date of experience: September 1, 2022
Utah
1 review
0 helpful votes
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Experience
September 1, 2022

I was looking for a book, and anywhere I looked the book was super expensive or would fit any requirements that I would have hoped for. I came across Knetbooks and was relieved, it was an affordable price for a good quality book. And if could even highlight certain things or make notes to myself, as long as they weren't too expensive. I was relieved to find this website so I ordered the book as a rental. When I got my book in the mail I was concerned with something that was on the wrapping, and even thought it was difficult to find a way to try to get in contact with this company, when I did a representative emailed me back and was very kind and answered all of my questions.

Date of experience: September 1, 2022
Erin C. — Knetbooks Rep
over a year old

Thank you for choosing Knetbooks!

North Carolina
1 review
0 helpful votes
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Cool
September 1, 2022

It was nice to see a comparison of prices with other websites so I could make an informed decision about what to buy.

Date of experience: September 1, 2022