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Kleen-ritecorpReviews 1,465

4.6

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From the business

Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing.

Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.


kleen-ritecorp.com
Columbia, PA, United States
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Kleen-ritecorp Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
128
value
2
quality
1
This company responds to reviews on average within 2 days

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7,623 reviews

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Massachusetts
1 review
0 helpful votes
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Great
February 1, 2024

I needed a specific sandpiper pump looked on line Kleen-Rite had the best price and prompt shipping have used them twice on two separate occasions will use them again

Date of experience: February 1, 2024
Indiana
1 review
0 helpful votes
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Shipping options
February 8, 2024

I had a certain number of points saved that prompted me to purchase another case of brake cleaner...however when I finalized my order I don't recall the option for regular basic shipping, so I really did not save much in the end.
Bryan Daniels

Date of experience: February 1, 2024
Florida
1 review
0 helpful votes
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Excellent customer service
February 1, 2024

Smooth transaction and everything comes on schedule. Thank you.

Date of experience: February 1, 2024
Georgia
1 review
0 helpful votes
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Car wash parts/supplies
February 1, 2024

All of my orders from Kleen-rite have been received correct and on time. Personal their are very knowledgeable, helpful and pleasant to work with.

Date of experience: February 1, 2024
Ohio
1 review
0 helpful votes
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Very good experience.
February 1, 2024

I was looking for specific parts and needed some assistance in ordering.
The sale staff was more than helpful, making it very good experience.

Date of experience: February 1, 2024
Alaska
1 review
0 helpful votes
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Great customer service
February 1, 2024

I had to wait a couple of weeks to have my item shipped. During the wait, my credit card was compromised. I received an email with a number to call, called it and the transaction was handled very professionally!

Date of experience: February 1, 2024
California
1 review
0 helpful votes
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Great reliable supplier
February 1, 2024

Easy to deal with and has a ton of products and inventory.

Date of experience: February 1, 2024
California
1 review
0 helpful votes
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This is the only place in the dang world that I can find these specific window cleaning towels that are the best. Shipping is somewhat crazy though for what they're doing. Suggest buying as many as you think you'll need all at once so you don't have to pay 30$ to ship each time

Date of experience: February 1, 2024
Rhode Island
1 review
0 helpful votes
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Bought a pressure washer gun that arrived assembled like it should have but after using it a couple times the gun fell apart. It was never assembled with screws! Had to reassemble the gun & add my own screws.

Date of experience: February 1, 2024
New Mexico
1 review
0 helpful votes
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Shipping costs were fair and arrived fast, what could be better.

Date of experience: February 1, 2024
Minnesota
1 review
0 helpful votes
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Purchasing agent
February 1, 2024

It was smooth and seamless to use the online feature

Date of experience: February 1, 2024
Texas
2 reviews
0 helpful votes
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Exceptional service
February 1, 2024

Staff associate was professional and courteous and I didn't have to wait long. Customer service got back to me promptly and made corrections accurately

Date of experience: February 1, 2024
New Jersey
1 review
0 helpful votes
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Manager
February 1, 2024

I ordered online, so I didn't really have any sort of experience out of the norm. It was fine. I knew what I wanted to get because we have ordered the same one for our company in the past.

Date of experience: February 1, 2024
New Mexico
1 review
0 helpful votes
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Paradise Car Wash called on an order.
February 1, 2024

Have not received my order, decided to call for a follow up. Usually most of my orders come by UPS or FedEx, this time was delivered by the Postal Service. That threw me off! My mistake not to check my mailbox more frequently. Thank you for helping me out.

Date of experience: February 1, 2024
Minnesota
1 review
0 helpful votes
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Great
February 1, 2024

It was easy to re-order online. Found my last order and repeat.

Date of experience: February 1, 2024
Illinois
1 review
0 helpful votes
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Great Customer Service
February 1, 2024

My order came in two shipments and the one had been opened and emptied in transit. Kleen-rite was very workable and sent me a replacement for my order. Thank you!

Date of experience: February 1, 2024
Michigan
2 reviews
0 helpful votes
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Great!
February 1, 2024

Very happy with my purchase. Quick shipping and correct item

Date of experience: February 1, 2024
Ohio
1 review
0 helpful votes
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Would recommend.
February 1, 2024

Bought thru Kleen-Rite Corp because of price and availability. Fast shipping and like i said good prices. I will be ordering from again in the future.

Date of experience: February 1, 2024
Texas
1 review
0 helpful votes
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Boss
February 1, 2024
Updated review

Great wonderful Great wonderful Great wonderful Great wonderful Great wonderful Great wonderful Great wonderful Great wonderful

Date of experience: February 1, 2024

Ya done good
December 4, 2023
Previous review

Excellent. Never a problem with any ordering. Customer service people are awesome. Just make sure you don't use the United States post office for shipping. United States post office is awful. I always use UPS or FedEx. I tell that to the customer service order taker and he gets it done.

Date of experience: December 4, 2023
Utah
1 review
0 helpful votes
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Las Vegas pick up
February 1, 2024

Vegas guys very nice. Had to knock on door for a while but they finally opened it loaded order and on my way

Date of experience: February 1, 2024