Honest and trustworthy website. Customer support replied on my email in few minutes and I got a refund quickly. I appreciate all these efforts by the team.
I really like Help Center on your website with answers to some questions. It helped me a lot during my first week on website. But I think you should add option to call the support by phone.
Hello, Jason! Thank you for your feedback and suggestion, we will pass it to our development team. We are constantly working on improving the functionality of the platform. Thank you for choosing our website!
I liked this site. As everywhere, there are advantages and disadvantages, but for me the disadvantages are not so significant. I'll start with the advantages. There are a lot of users and it is real. That is, there are real people who want to meet for a serious relationship, and not for entertainment or fun. Precisely because the site is paid, only serious-minded people are here. Technical support also employs real people, not bots. Any question can be answered promptly and you will be helped to understand. They respond in essence, not as bots give abstract answers. I also liked the fact that it is possible to buy a premium for 3 days. Other sites don't have this feature. Of the disadvantages, I will note a few points. There is no PayPal payment method here. It would be convenient for me. This function may be added over time. Another disadvantage is that you can not send photos in messages, and not all people attach a photo to their profile. Otherwise, I am satisfied with everything and have already been able to meet interesting people.
Do not regret buying subscription on Kismia. I was on a couple of dates with girls that I met here and everything went great.
Hello, Leland! What great news! We are happy for you ❤ Thank you for the feedback and interest to our resource. Enjoy a pleasant time.
Functionality without a subscription is unrealistic to use. They offer almost every minute to issue a trial subscription for a nominal fee. As soon as you entered your card details, the amount for all possible statuses will be automatically debited in a day with a monthly subscription.
To cancel all subscriptions, you need to complete the quest. But, okay, these subscriptions. Your card details are now freely available! I don't know what they use for such debits, but I was not asked for any confirmation of the transaction, despite the fact that all any other transactions require multiple confirmations. Also, the write-off was higher than the established limits on the card. Which also indicates the use of illegal schemes by this site. I DO NOT RECOMMEND USING IT! At the very least, in any case, do not issue any subscriptions! I got into such a divorce for the first time in my life, never before had the money gone so easily and simply from the card. The bank also refuses to consider, because the amount is not significant. The support service of this site describes how wonderful this site is and what a chic opportunity I had to use it. My legal request to unsubscribe within 14 days and get a refund is being ignored. There are no contacts other than support.
I am disappointed with this disgusting app after a trial I payed €7 these guys took €49 from my account and I had deactivated the account now there are saying they are taking half of my money whilst I'm not using the app I'm so disappointed this is day light robbery and total scam
Hi, Gigi! You had an active paid subscription on your profile. Please contact us at support@kismia.com. We will be happy to help you!
After 4 days and about 30 hours found only 3 people from my area. The members are scattered across the country. This is a chatting site not a dating site.
This dating website is my favourite now. Real people, no scammers and great work of support team. I was pleased to get answer from real person, not bot and my issue was quickly resolved.
Hello, Louis! So pleased to hear it. We are glad that you have chosen our app. We wish you joyful communication!
Great example of high-quality customer service. Quick response from the representative of the website and issue was solved within one hour. Definitely recommend.
Hello, Patrick! Thank you for your delightful feedback! It's a great joy for the whole team that we were able to meet your expectation!
Quite interesting dating website. A lot of verified profiles, it's a plus. But as for me subscription price is a bit pricey.
Hello, Andrew! We are thankful for your high rating of our site! We inform you that we offer the average prices on the market of dating platforms. Now you can chat with all Premium users for free. We wish you a pleasant communication!
I signed up, and within seconds stated receiving a bunch of messages, I had not even posted a pic, you can tell they use lots of fake profiles, and bots, Don't Use, Save your money, Scam, I wrote to them many times to get money back but they wont
Hello! We don't use bots because we value live communication. That's why we created the automatic greetings feature, which helps you make the first step. To get answers faster, just send messages first or reply to those who are online now.
If you have a problem, please contact us at support@kismia.com. We will be happy to help you!
Refund of a package purchased by mistake without any problems. I was surprised by the very quick and hassle-free return. Thank you very much and best regards to the Kismia team. Recommended!
Hello, Richard! Thank you for your positive feedback, and we are always available 24/7 to assist you with all requests.
I had the best customer support experience here. Got partial refund at the same without any inconvenience. I appreciate that.
Hey Robert! Thank you for sharing your thoughts with our readers. It's fantastic for the entire team to know that we fulfilled your expectations.
I was only on the site for maybe a day and met someone that was perfect for me this is a great place to meet a lot of people. I will give them 100/100.
Hello, Norma! So pleased to hear it. We wish you joyful communication!
This site is a SCAM! Don't waste your mind net people. It's just automated messages, I answered some and the person said they didn't send the message to me. Fake site SCAMMERS
Hello, Timothy! We don't use bots because we value live communication. That's why we created the automatic greetings feature, which helps you make the first step. To get answers faster, just send messages first or reply to those who are online now!
Complete thievery. I paid for a 3 day trial for. 99 cents. When fraud department called, they had charged the. 99 cents then a charge for $99. It's Ludacris how low these crooks will go! DO NOT THINK OF PUTTING IN YOUR PERSONAL INFO!
This site is full of fake accounts. Never in my life have I seen this much fake photo shop bull$#*! in my life. Don't use the app it's not worth your time nor the headaches.
For me it's the best dating website with a big amount of active profiles. It has responsive support that answer your questions very quickly.
Hello, Willie! We are very glad that you liked our website. Thank you for your positive feedback, and we are always available 24/7 to assist you with all requests!
Absolutely love Kismia. I've used more popular dating websites before (Tinder, Match, Bumble), but this one is my "winner". Cool search filters, responsible customer support and great people.
Hello, Brian! It is very precious for us that you were completely satisfied with our website and gave such a high rating to our work and the work of the support team. We wish you joyful communication!
Total scam site. Be careful. Stay away, unable to cancel account, unable to cancel subscription. Applied to another site and somehow got onto this site, who knows how!
Hello, Sharon! If you have a problem, please contact us at support@kismia.com. We'll be happy to help you!
Answer: Scam Stealing your money offering low introductory rate, and charging twice more
Answer: The three day trial. 3 days too long it turned out
Kismia has a rating of 3.8 stars from 174 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kismia most frequently mention customer support, serious relationship and search filters. Kismia ranks 14th among International Dating sites.
Hello, Jose! Thank you for your positive feedback, and we are always available 24/7 to assist you with all requests!