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Canada
1 review
5 helpful votes
Follow Moe S.
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Horrible company
February 25, 2015

They are trying to call me a dealer and charge me for the adds and I am not a dealer and do not sell cars for living, I've had the same two adds running for months and couldn't sell anything on this site due to all the window shoppers that visit this site, your add is on page 30 just 10 minutes after listing. I will not use this site ever again and will start supporting other sites suck as the Auto trader.

Date of experience: February 25, 2015
Croatia
1 review
0 helpful votes
Follow John D.
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You guys are thiefs. You charged my wife's credit card for 150$ without any permission or her knowledge. She had to cancel credit card because of you. Lu CV kily she saw it on time and you haven't charged more. I'm so pissed off you f*****g scammers. I've heard it's not first time you did it. Hope someone will make you pay for it $#*!s.

Date of experience: December 6, 2016
Canada
1 review
4 helpful votes
Follow Lori B.
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Selling dogs.
March 13, 2023

I think its ludicrous to have to pay kijiji to sell a dog. Nit sure about other animals but it's a money grab. Car salesmen don't have to pay to sell cars. Businesses dint have to pay to sell services etc...but if u sell a dog u MUST PAY for the ad. And u have to pay monthly. No amount of reasoning can justify this!

Date of experience: March 13, 2023
Canada
1 review
0 helpful votes
Follow Justin A.
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I posted my very first ad to sell my iPhone 7. I had many interested buys and chose the one that first responded. The buyer offered to pay for shipping and handling to send it to their son in Africa who was doing peace work. After agreeing to the deal the buyer asked if I had anything else for sale and I said I had a ps3. We agreed on a price and he was to send me an etransfer for the goods and services. After paying for shipping I received a very sketchy e-transfer with spelling mistakes and realized instantly it was a scam. After a few phone calls Canada post returned my package and funds before it left the country. Kijiji needs to inform sellers of potential scams that could potentially happen while using their platform.

Date of experience: October 18, 2021
Canada
1 review
3 helpful votes
Follow Miljurko V.
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I tried to post my drone and Kijiji refused posting my add with explanation that they cannot accommodate businesses. I am neither business nor I tried to post anything illegal.
This lousy platform is manipulated and will NEVER post anything there again.

Date of experience: April 22, 2019
Canada
1 review
11 helpful votes
Follow Shift K.
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Kijiji decided to add a review system due to high demand. However, they completely butchered it.

Once a review has been posted, it is no longer editable. Apparently, this is "to insure the integrity of the review system". That makes no sense

An old man bought something from me recently and left a 1 star review by accident (I confirmed it with him since I was wondering why he would do such a thing since there was nothing wrong). Now, he can't even change the review and my account is left at 1 star...

Kijiji, hire me to program your review system if it is that difficult for you. Heck, i'll do it for 50bucks if you're that big of a cheapskate.

Date of experience: January 30, 2020
Canada
3 reviews
6 helpful votes
Follow Rana M.
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Not satisfied at all
August 14, 2018

The recent versions of this app are horrible. If you are trying to renew your add, sometimes instead of renewing, it removes it. Or just without doing anything you realize one or some of your adds are not there anymore.
Extremely difficult if you try to upload several pictures for your add.
Very slow.

Date of experience: August 14, 2018
Canada
1 review
16 helpful votes
Follow john s.
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After 7 years of consistent daily usage, I have now stopped using Kijiji altogether. Recent policy changes have caused the search results to be flooded irrelevant ads from commercial dealers (the exact thing I came to Kijiji to avoid in the first place). The "garage sale" atmosphere that made Kijiji so attractive has been completely destroyed and replaced with endless spam from overpriced professional dealers looking to recoup their advertising costs being charged by Kijiji's Admarkt scam. Kijiji is a waste of time now. I have since shifted my time to competing services instead (letgo, virage sale, craiglist, etc...). Bye bye Kijiji, you can stuff your BS new policies up your A-$-$

Date of experience: December 29, 2016
Canada
1 review
3 helpful votes
Follow Dana L.
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Total scam. I will never use Kijiji again. This girl Lori Anne Vickerson - Fenelon Falls - company The Firewood Family totally stole my money asking for a deposit claiming she was on her way with my firewood (truckload). Stupidly I gave her an eTransfer deposit (of course went straight into her account, no password) since I thought she was on her way. Nope - no product, no refund after like 30 requests, 30 days later. Buyer beware! She claimed I cancelled with her and she had a cancellation policy. BS - it's no different than going into a store, handing money to the clerk, her saying "oh we are out of stock but I'm keeping your money". Just a warning since this troll likes Kijiji and seems very versed in scamming and hiding her identity and address. If this review is still up - it means she has still not refunded me...

Date of experience: June 21, 2019
Canada
1 review
0 helpful votes
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Kijiji tracking
March 28, 2022

I had someone contact me on Kijiji yesterday about a seeing machine ad. We exchanged messages 7 times in total. But 4 days ago 160 tracking attempts by 6 companies were blocked in my Kijiji app by Duckduckgo. I can't remember using my Kijiji app 4 days ago except to repost an add that was about to expire and Kijiji wouldn't repost it for me.

Date of experience: March 28, 2022
Canada
1 review
0 helpful votes
Follow Stephen T.
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Honestly, this site is chock full of delusion and corruption. It seems every Tom, $#*!, and Karen on this site think that their swag is worth higher than market prices. You'll find things still on store shelves being sold for much higher than shelf prices, you'll find DVDs worth $5 brand new being sold for $10 used, you'll find people who use the site for their own personal collection dumping grounds, you'll find people who use the site like it's a store front minus the customer support, and you'll find so much more. If I ever feel like being sick of the people that live around and near me, I look up things on this site, it's good for an up-chuck that way, seriously, the people on this site make me sick.

Date of experience: November 4, 2021
Canada
1 review
3 helpful votes
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I've used kijiji before. However, this time the area locator went to fredricton, new Brunswick. It made me believe that i changed the location to GTAt. After 2 weeks with my *******@ck in my hand i found out wrong location. Also, after spent money on ad! They would not do anything, about it! Fustration.

Date of experience: March 18, 2017
Canada
1 review
3 helpful votes
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Bought wisnter tires off kijiji called road cruza. Great price and amazing service they were very quick to meet me and super nice. I'd recommend them to anyone who is looking for winter Tires at a good price and good quality

Date of experience: October 26, 2017
Texas
1 review
0 helpful votes
Follow Jim V.
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I have been a active paid member of Kijiji for 15 years! Which to me creates online credibility! My password was compromised, email not working and they couldn't help me EXCEPT CANCEL that profile! I was not pleased with this at all!

I set up another profile and Kijiji deletes my ads? Not sure what this is all about but it's not good business practice! Sent the help desk SEVERAL messages! Several messages on their Facebook page and nothing! The overall experience is starting to fade and I will be looking for alternative sites to use for our businesses as it appears the staff at Kijiji are in COMAS

Date of experience: January 16, 2021
Canada
1 review
11 helpful votes
Follow Shawn Z.
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To much commercialization, it was easy to use, now it is the worst! Cant do a search without is directing it the way it wants you to go and takes forever to load, hard to post an ad! Where did they think it would go if they changed things, it certainly isnt better!

Date of experience: June 6, 2018
Canada
4 reviews
10 helpful votes
Follow James Z.
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So i posted my ad that i am selling a Nintendo Switch system with games, well i got a email today from jijiji that the ad was removed for sharing personal information. Not sure what they mean because it had information on the system what comes with the system and that was it. The system is very broken and even my custom computer ad got removed as well. Support is no help at alll

All information on the ad is correct so why did it get removed? Support won't even reply back
Date of experience: August 5, 2020
Canada
2 reviews
9 helpful votes
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Kijiji isn't so great
January 31, 2009

Kijiji isn't so great. - I placed an ad on Kijiji.ca. 3 days later, I got an email from them wanting me to pay for a top ad $17 or a homepage ad $30. I didn't respond. Shortly after, they started pulling my ads, delaying posting my ads and not posting them at all on their site, but left all my information on the Google search engine to drive potential customers to their site when they clicked on my ad on Google, (so people who would pay for the ad spots got the business). It's like bait and switch. They say they want the public to advertise for free, but as soon as you do, they want you to pay. If you don't pay, they pull your ads and only leave information on Google to drive business to their site. Very disappointing.

Date of experience: January 31, 2009
Canada
1 review
3 helpful votes
Follow Mat S.
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After posting an ad to warn others of a scam, I got so many thank youse from regular people on Kijiji, but then Kijiji comes in and bars me from free advertising and put me as a dealer. All I did was help people from a loser of a scammer, and I got rewarded by getting my account banned, very intelligent Kijiji

Date of experience: February 15, 2023
Canada
1 review
6 helpful votes
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Zero Customer Service
September 11, 2018

Kijiji is a brutal system with zero customer service. Try and get ahold of someone for questions about posting a paid add and you get an email reply 2 days later... I thought telus had bad customer service... Kijiji has the worst I have ever dealt with

Date of experience: September 11, 2018
Canada
1 review
12 helpful votes
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Kijiji sucks
February 11, 2016

I've used Kijiji since 2006 never had an issue. Today I reposted an ad and deleted my old one. Checked at noon and they deleted my new ad. I tried countless times to repost when I got home from work and to no avail I was denied. Contacted their support desk through chat and the woman said I had unethical business practices and should advertise elsewhere! Then she logged off so I couldn't even ask what the issue was. Really? I have no idea what the issue is. It was a private ad trying to sell my travel trailer and nothing more.

Date of experience: February 11, 2016

Overview

Kijiji has a rating of 1.1 stars from 370 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Kijiji most frequently mention customer service, live chat and post ads. Kijiji ranks 189th among Classifieds sites.

service
74
value
73
shipping
41
returns
46
quality
59